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CALENDAR INTEROP UW's View on Objectives, Status & Obstacles. Terry Gray. 03 June 2010. MEETING OBJECTIVES. Shared view of current pain, opportunities, and challenges Brainstorming on options and Best Ways Forward Foundation for future progress. AGENDA. Introductions

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CALENDAR INTEROP UW's View on Objectives, Status & Obstacles


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CALENDAR INTEROP

UW's View on Objectives, Status & Obstacles

Terry Gray

03 June 2010

meeting objectives
MEETING OBJECTIVES
  • Shared view of current pain, opportunities, and challenges
  • Brainstorming on options and Best Ways Forward
  • Foundation for future progress
agenda
AGENDA
  • Introductions
  • Setting the Stage -Terry
  • Google Perspective -Chris
  • Microsoft Perspective -Paul
  • UW Perspectives -Erik, David, Brad
  • Update on CalConnect -Paul
  • Converging on Key Issues -All
  • Identifying Best Approaches -All
the problem
THE PROBLEM

Google

Calendar

User

Outlook/

Exchange

User

IT

Staff

http://www.loc.gov/exhibits/bobhope/images/vcvg20.jpg

context research universities
CONTEXT: Research Universities
  • Mission: discovery & innovation
  • Means: extreme collaboration
    • Globally, at scale
  • Culture: decentralized; diffuse authority
    • Collections of many independent businesses
    • A microcosm of “the Internet”

http://liu.english.ucsb.edu/wiki1/images/4/4c/Collaboration.gif

“Industry turns ideas into money;

Universities turn money into ideas.” --Craig Hogan

collaboration vision
COLLABORATION VISION

the illusion of simplicity and coherence!

  • Seamless & simple collaboration across multiple platforms & orgs
    • Cal/Scheduling “just works”
    • Doc sharing invitations “just work”
    • User & resource discovery is easy

no matter where data is hosted.

  • Robust federation replaces “Multiple Account Madness”
the playing field
THE PLAYING FIELD

UW

Exchange

Servers

Microsoft

Live@edu

+ BPOS

Other cloud

services

UW

SharePoint

Servers

Other

universities

Google

Apps

UW

IMAP & Web

Servers

The IT challenge: make collaboration work in this context!

classes of users both ms google
CLASSES OF USERS (both MS & Google)
  • Within a given collaboration platform:
    • Full suite of apps
    • Basic email/cal services
    • Calendar only
    • Collaborator only
  • Across collaboration platforms
    • Entitled users
    • Invited collaborators (should not need local credentials)
interoperability elements
INTEROPERABILITY ELEMENTS
  • Access control to calendar data; account assumptions
  • Data format (e.g. iCal, .ics)
  • Transfer/Access protocol (e.g. CalDAV, Web Svcs API)
  • Autodiscover for authoritative data (per user, per group)
  • Client design re profiles, individual v. group context/domain
  • System-wide vs. per-user configuration
ideally
IDEALLY
  • Exchange & Gcal users can be freely intermixed
    • At both department and individual level
  • Existing tools work the same for scheduling all users
  • Don't need accounts for everyone on each system
  • System admins can easily configure things for everyone
  • Delegation, Resources, and Recurring meetings work
  • Scheduling works across institutions, not just across depts
  • Don't need to keep an Outlook client running to sync
  • Solution works Live@edu, not just on-prem Exchange
things we ve tried
THINGS WE'VE TRIED
  • Google server-to-Outlook sync tool (deprecated)
  • Google server-to-server sync tool (permissions issues)
  • Google apps sync plugin for Outlook (separate Profile)
  • DIY Exchange web svcs to web page tool(s)
  • DIY One-way Google → Exchange sync tool
key issues
KEY ISSUES
  • Is CalDAV still important (vs. Web Svcs APIs)?
  • Server-to-server vs. client-to-other-guy's-server approaches
  • Autodiscover vs. configured precedence lists
  • Account & access control assumptions
  • Client design assumptions (“native” vs. “foreign” users)
  • Scheduling resources (rooms)
  • Departmental domains vs. selective group access