Consumer journalism . What it seeks to do How it seeks to do it Presentation to Jeanz Conference, Dec 2005 Grant Hannis Dept of Communication and Journalism, 2005 Massey University. Introduction. Declaration of interest What consumer journalism is Techniques used in Consumer magazine
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Infomercials implore you to pick up the phone and buy their tacky products. Callers repeatedly phone you up at dinner time. It’s all part of telephone selling, or telemarketing, and it’s become the bane of many people’s lives. What are your rights?
If the manufacturer’s warranty has expired, it doesn’t mean you have to pay for premature repairs. Under the Consumer Guarantees Act the retailer should fix problems that can’t be explained by normal wear and tear, for up to six years
“We wrote to the manager of the dealership, and he immediately rang Michael and agreed to pay him $500 compensation. “
Encourages people to renew sub.