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Scaling HR support with automation for global efficiency

Explore how a global retailer scaled HR support without extra headcount using AI chatbots and automation, reducing manual work and improving response times.<br><br>https://www.netscribes.com/case-studies/scaling-hr-support-without-scaling-headcount

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Scaling HR support with automation for global efficiency

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  1. Aglobalretailer strugglingwithHR servicerequests SeehowNetscribesfixedit—>

  2. Ourapproachcentered aroundthese5core elements: GenAIpolicy support Simplifiedcomplex HRpoliciesinto readable summaries AI-powered chatbot 24/7virtualHR assistantwith self-service capabilities NLU-powered analytics Usedpastqueries toimprovechatbot accuracy Centralizeddatalayer UnifiedHRIS,payroll, andpolicydataforfast, accuratereplies Automationworkflows Automatedleave, contact updates, pay stubaccess

  3. improvement indata reconciliation dropinmanual HRqueries shortertime tooffer acceptance fasterHR responseon recruitment

  4. Clickthelinkabove toreadthefullcase study.

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