About the RA. DHS mails the paper Remittance Advice (RA) to the provider. The RA tells about payment or other claims actions made by DHS. You will continue to receive the paper RA until you specifically request DHS to stop sending the paper RA to you.You can also obtain claim status and payment information through Automated Voice Response, the Provider Web Portal, or the 835 transaction (Electronic Remittance Advice)..
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