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Confirm-IT. MEDICAL CARE An advanced, powerful appointment booking & confirmation tool …….designed specifically for the Medical Community. Confirm-IT. Confirm-IT2.

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Presentation Transcript
slide1

Confirm-IT

MEDICAL CARE

An advanced, powerful appointment booking & confirmation tool

…….designed specifically for the Medical Community

slide2

Confirm-IT

Confirm-IT2

CONFIRM-IT and CONFIRM-IT2 are advanced appointment confirmation products designed for small to medium businesses. Their unique design allow them to pay for themselves in a matter of days! They both provide appointment reminders while CONFIRM-IT offers a calendar to provide appointment booking and CONFIRM-IT2 interfaces with existing scheduling packages.

confirm it 2 medical care
Confirm-IT/2 Medical Care

Confirm-IT is an easy-to-use, robust appointment booking and confirmation system developed to increase productivity

confirm it 2 medical care4

Optometry

General Medicine

Dental

Chiropractic

Therapeutic

Confirm-IT/2 Medical Care

Confirm-IT addresses many Medical office environments

confirm it 2 medical care5
Confirm-IT/2 Medical Care

50% of ALL NO-SHOWS for appointments occur because they are simply forgotten

This is LOST REVENUE!

Yes, they will reschedule their appointment but your billable time is lost!

confirm it 2 medical care6
Confirm-IT/2 Medical Care

Confirm-IT allows medical offices toincreaseefficiency and professionalism resulting in TOTAL

PATIENT CARE

Do you overbook today to make up for No-Shows? This results in unhappy patients sitting in your waiting room.

confirm it 2 medical care7
Confirm-IT/2 Medical Care

Confirm-IT can remind patients of their appointment by a telephone call, email, text message or

ALL THREE!

slide8

What Confirm-IT/2 Does

Reduces Missed Appointments

slide9

What Confirm-IT/2 Does

Replaces Costly & Ineffective Reminder Cards & Phone Calls

slide10

What Confirm-IT/2 Does

Builds a Patient Database

slide11

What Confirm-IT/2 Does

Eliminates Old Unreliable Approaches

slide12

What Confirm-IT/2 Does

  • By Appointments
  • By Patients
  • By Procedures
  • By Providers

Only with Confirm-IT

Tracks Performance

slide13

What Confirm-IT/2 Does

Contacts Overdue Patients

slide14

What Else Confirm-IT/2 Does

  • Provides Live Service

(if connected to telephone system-dial 0 to reschedule now)

  • Creates Patient Profile
  • Cancels Appointments
  • Provides Programmable Appt Reminder-per patient
  • Generates Employee Work Schedule
  • Creates Appointment Notes

Only with Confirm-IT

slide15

What Confirm-IT/2 Does

THE BOTTOM LINE!

Increases REVENUES!

slide16

How Confirm-IT/2 Works

Confirm-IT’s Client software resides on one or more of your existing PC’s

Confirm-IT Calendar works with Windows 2000, XP and Vista

And Confirm-IT’s Server Hardware does the rest of the work in the equipment room

slide17

Click here to advance to the Confirm-IT only slides (if you want to know more about Confirm-It’s calendar)

Click here to advance to the Confirm-IT2 only slides (if you already have existing scheduling software)

slide19

What Confirm-IT Does

Provides a Working Calendar

using confirm it
Using Confirm-IT

Programming Confirm-IT’s calendar is easy with the 10 page setup Wizard

using confirm it21
Using Confirm-IT

Tell Confirm-IT the hours and days you’re open

using confirm it22
Using Confirm-IT

Enter your employees with the days and hours they work (numerous calendar views can be programmed)

using confirm it23
Using Confirm-IT

All of your procedures get entered and are identified by an unique color along with the procedure duration (adjustable per appointment)

slide29

See how many Biopsies the office did last week or all year. See which doctor is the busiest or see which patient saw you the most last month…it’s all so easy

slide30

Click on the Advanced Tab for more features

The Patient Manager database stores all of the important information about your patients

slide32

When a patient calls in, just click on an available appointment under the requested doctor.

slide33

Now enter the relevant appointment information

Click Save and the appointment is booked

An appointment box will open. Enter the first OR last name, OR address, OR zip code OR telelphone number. Confirm-IT will search your database and automatically enter all of the patient’s information.

slide34

Click on the Advanced Tab to view additional patient features.

The Re-Schedule Reminder notifies the patient when it’s time to make another appointment. You set when (1 week, 20 days, 6 months), it’s your choice.

slide35

Dr. Brown just found out he has to be at the hospital tomorrow. No problem, simply tell Confirm-IT to cancel his appointments

1-Select the date

2-Click on Dr. Brown

3-Click activate

slide36

How Confirm-IT Works

Appointments Booked

Office Confirmed

Home Confirmed

From: The Health Care Specialists-You have a appointment May 15 at 5:00PM. To cancel please call the office at (212) 555-1212. Thank you.

Confirmed Email

Text Msg Confirmed

Cell Confirmed

Callouts Begin

slide37

How Confirm-IT Works

Icons appear in each appointment

box and tell you the status and type of confirmation

Move your cursor over an appointment box to see additional information

slide38

Click here to resume the presentation

Click here to advance to the Confirm-IT2 only slides (you already have an existing scheduling software)

slide40

How Confirm-IT2 Works

  • There are many commercially available appointment scheduling software applications being used today.
  • Each of these applications must have some type of Database where the appointment information is stored.
  • Most applications have the ability to share this Database information.
slide41

How Confirm-IT2 Works

  • Confirm-IT2 only needs non-confidential appointment related information such as Appointment Date and Time, First Name, Last Name, Phone Number, Email.
slide42

How Confirm-IT2 Works

  • Confirm-IT2 actually builds its own internal Database based on the imported appointment related information.
slide43

How Confirm-IT2 Works

  • Manually or Automatically imports scheduled appointments data from popular file formats:
    • Comma Separated Data File (CSV)
    • Spreadsheet File (Excel, Fox Pro, Paradox)
    • Structured ODBC Database (Access etc.)
slide44

Appointment File containing

First Name, Last Name

Appointment Date and Time

Phone Number, Email, Cell etc.

Sue Hunt 10/30/08 10:30 am

Joe Smith 10/30/08 1:00 pm

Mary Jones 10/25/08 9:00 am

How Confirm-IT2 Works

Typical Business Operation With Confirm-IT2

Mary Jones 7/25/08 9:00 am

Mary Jones 7/25/08 9:00 am

On the existing scheduling system software, Jill books an Appointment:

Local Area Network LAN of Office

Mary Jones 7/25/08 9:00 am

Appointments File

Any new appointments or changes since the last time I checked?

Today’s date is 7/18/08 so don’t send a reminder to Mary until 7/24 (one day before her appointment)

Confirm-IT2 Server

slide45

Thursday July 24, 2008 11:05 AM

07/24/2008 12:01 AM 07/25/2008 09:00 AM Mary Jones mjones@aol.com

07/24/2008 10:01 AM07/25/2008 09:00 AMMary Jones (203) 366-4242

07/23/2008 10:11 AM 07/24/2008 09:00 AM 07/23/2008 10:10 AM07/24/2008 10:00 AM 07/23/2008 10:09 AM07/24/2008 09:30 AM

07/23/2008 10:08 AM 07/24/2008 09:00 AM 07/23/2008 10:07 AM07/24/2008 10:00 AM 07/23/2008 10:06 AM07/24/2008 09:30 AM

07/23/2008 10:05 AM 07/24/2008 09:00 AM 07/23/2008 10:04 AM07/24/2008 10:00 AM 07/23/2008 10:03 AM07/24/2008 09:30 AM

07/23/2008 10:02 AM 07/24/2008 09:00 AM 07/23/2008 10:01 AM07/24/2008 10:00 AM 07/23/2008 10:00 AM07/24/2008 09:30 AM

How Confirm-IT2 Works

Phone/Email reminders to Mary are shown on Jill’s main screen

Today’s reminders are shown in Bold in Date/Time Confirmed

slide46

How Confirm-IT2 Works

Appointments Booked

Office Confirmed

Home Confirmed

Confirmed Email

Text Msg Confirmed

Cell Confirmed

Callouts Begin

slide48

How Confirm-IT/2 Works

When Confirming Appts

  • Confirm-IT Can detect Busy, No Answer, Answering Machine/Voice Mail-plays appropriate message
  • Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) or just a reminder call
  • Confirmation Report
  • Calendar Icons

Only with Confirm-IT

slide49

How Confirm-IT/2 Works

Sample Messages

  • Appointment Confirmation Message

Hello, this is “Office Name” calling to confirm your appointment on[Date]at[Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.

  • Appointment Confirmation Email/Text Message

Subject:[Office Name]You have an appointment on[Date] at [Time]. To cancel call[Phone Number], thank you

The messages can be recorded by you so they are in your voice, not a computer. Only the date and time are inserted by Confirm-IT.

slide50

How Confirm-IT/2 Works

Confirm-IT Messages

1. Appointment Confirmation

2. Appointment Cancellation

3. Birthday

4. Office Closed

  • Entire Business
  • One Servce Provider

5. Inactive

6.Appointment Re-Schedule

slide52

Confirm-IT/2 Payback

OK, LET’S ASSUME……

1. CI avoids just 2 missed Appointments/week

2. Each App’t is for just $ 100.00 in charges

3. 2 Appoinments  $ 100.00 = $ 200.00 week

4. 52 weeks/year $ 200.00

Confirm-IT saved you over $10,000.00 in just the 1st year!

slide53

Confirm-IT/2 Payback

This does not include the additional savings received eliminating your cost of a person to make manual telephone calls or your cost of reminder post cards!

slide54

Confirm-IT/2 Payback

Daily Monthly Annually

PHONE CALL COSTS

# of reminder calls made

(# calls made x 2 minutes/call)

60 min x hourly wage

_______ _______ _______

$______ $______ $______

Could COST you over $ 5,000.00 every year!

slide55

Confirm-IT/2 Payback

Daily Monthly Annually

REMINDER CARD COSTS

Total # mailers Sent

Cost per piece/mailers=$ .42

Assumptions:

20 cents postage per card

5 cents printing per card

salary @ 60 cards/hr= $ .17/card

______ _______ _______

$______ $______ $______

Could COST you over $ 6,500.00 every year!

slide56

Confirm-IT/2 Payback

Or compare it to companies that just make the calls for you from a remote location and charge on a per confirmation call basis.

20 cents X 50 calls/day X 6 days/week X 52 weeks/year = $ 3,120.00 every year!

slide57

Confirm-IT/2 Payback

Nor does it include the significant benefits of the additional features Confirm-IT provides that will bring even more profit to your bottom line.

slide58

Confirm-IT/2 Payback

Daily Monthly Annually

Confirm-IT Total Savings

Phone Calls

Reminder Cards

No-Shows

Total Savings

Confirm-IT Price installed

PAYBACK PERIOD (savings/costs)

$______ $______ $______

$______ $______ $______

$______ $______ $______

$______ $______ $______

$_________

______ Months

confirm it 2 wrap up
Confirm-IT/2 Wrap-Up

Confirm-IT/2 was designed and developed by CTL, a 17 year veteran and leader in the Telecommunications, Software Development, Interactive Voice Response & Voice Mail fields. There are over 75,000 CTL products installed worldwide.

confirm it 2 wrap up60
Confirm-IT/2 Wrap-Up
  • Confirms Patient Appointments
  • Tracks what you’re doing
  • Contacts Overdue Patients
  • Builds Patient Profile
  • Generates Work Schedule
  • Live Service to reschedule
  • Increases Your Professionlism, Efficiency and Productivity
confirm it 2 wrap up61
Confirm-IT/2 Wrap-Up
  • Remote Access Notification to patients and employees
  • Frees up your staff’s time
  • Reminds patients to make appointment
  • Fantastic Payback Model!
  • EASY TO USE
slide62

Confirm-IT and Confirm-IT2 automatically and professionally remind your patients of their appointment virtually

ANYTIME, ANYWHERE

slide63

Confirm-IT

CTL Inc.

375 Bridgeport Ave

Shelton, CT 06484

203-925-4266

www.ctlinc.com