the balanced scorecard and collection management l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
The Balanced Scorecard and Collection Management PowerPoint Presentation
Download Presentation
The Balanced Scorecard and Collection Management

Loading in 2 Seconds...

play fullscreen
1 / 13

The Balanced Scorecard and Collection Management - PowerPoint PPT Presentation


  • 108 Views
  • Uploaded on

The Balanced Scorecard and Collection Management. Jim Self University of Virginia Library www.lib.virginia.edu/bsc 27 June 2004. Managing the data. The Balanced Scorecard is a layered and categorized instrument that Identifies the important statistics Ensures a proper balance

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'The Balanced Scorecard and Collection Management' - Mercy


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
the balanced scorecard and collection management

The Balanced ScorecardandCollection Management

Jim Self

University of Virginia Library

www.lib.virginia.edu/bsc

27 June 2004

managing the data
Managing the data
  • The Balanced Scorecard is a layered and categorized instrument that
    • Identifies the important statistics
    • Ensures a proper balance
    • Organizes multiple statistics into an intelligible framework
the scorecard measures are balanced into four areas
The scorecard measures are “balanced” into four areas
  • The user perspective
  • The finance perspective
  • The internal process perspective
  • The future (learning and growth) perspective
metrics
Metrics
  • Specific targets indicating full success, partial success, and failure
  • At the end of the year we know if we have met our target for each metric
  • The metric may be a complex measure encompassing several elements
the scorecard at virginia
The scorecard at Virginia
  • Implemented in 2001
  • Reports for FY2002 and FY2003
  • Preparing metrics for FY2005
  • A work in progress
our guiding principles
Our Guiding Principles
  • Collections and Services
    • Providing access to great collections that are easy to find, easy to use, and that inspire learning and scholarship.
    • Providing great service that meets our users’ needs and surpasses their expectations.
metric vi circulation of new monographs
Metric VI: Circulation of new monographs
  • Target1: 60% of newly cataloged monographs should circulate within two years.
  • Target2: 50% of new monographs should circulate within two years.
metric vii turnaround time for user requests
Metric VII: Turnaround time for user requests
  • Target1: 90% of user requests for new books should be filled within 7 days.
  • Target2: 80% of user requests for new books should be filled within 7 days.
metric viii processing time for routine acquisitions
Metric VIII: Processing Time for Routine Acquisitions
  • Target1: 90% of in-print books from North America should be processed within one month.
  • Target2: 80% of in-print books from North America should be processed within one month.
metric xvi unit cost of serial use
Metric XVI: Unit Cost of Serial Use
  • Target1: There should be no increase in unit cost each year.
  • Target2: Less than 5% annual increase in unit cost.
metric xvii unit cost of online databases
Metric XVII: Unit Cost of Online Databases
  • Target1: There should be no increase in unit cost each year.
  • Target2: Less than 5% annual increase in unit cost.
metric xxiv expenditures for digital materials
Metric XXIV: Expenditures for Digital Materials
  • Target1: U.Va. should be in the top 25% of ARL libraries in percentage of collections dollars expended on digital materials.

Target2: U.Va. should be in the top third of ARL libraries.

impact of the scorecard
Impact of the Scorecard
  • Acquisition of materials that are likely to be used
  • Prompt response to user requests
  • Control of unit costs
  • Acquisition of more digital materials