IPM Training Webinar For Owners & Managers October 8, 2009 11:00am – 12:30pm Eastern

1. U.S. Department of Housing and Urban Development Office of Affordable Housing Preservation IPM Training Webinar For Owners & Managers October 8, 2009 11:00am – 12:30pm Eastern U.S. Environmental Protection Agency Office of Pesticide Programs National Center for Healthy Housing

2. Presenters Donna Rosen Director, Washington Preservation Office HUD Office of Affordable Housing Preservation Kathy Seikel Director of Communications, Office of Children’s Health and Environmental Education Environmental Protection Agency Tom Neltner Director of Training and Education National Center for Healthy Housing IPM Training for Owners & Managers, October 8, 2009

3. Training Objectives What to expect in the HUD M2M Green Initiative and HUD Green Retrofit Program; How to find a pest management professional (PMP) to help implement an integrated pest management (IPM) program; What are the basic approaches to cockroaches, rodents, and bedbugs; Why identifying roles and responsibilities for all stakeholders is key to an effective program; and Where to go for more information. IPM Training for Owners & Managers, October 8, 2009

4. Today’s Agenda 11:00Welcome, Introductions, Agenda (Donna) 11:05 IPM Concepts and HUD Guidance (Kathy) 11:15 Cockroaches (Tom) 11:40 IPM in HUD’s Green Programs (Donna) 12:00 Rodents, Bed Bugs (Tom) 12:20 Questions & Answers 12:30 Adjourn IPM Training for Owners & Managers, October 8, 2009

5. Kathy Seikel Director of Communications Office of Children’s Health and Environmental Education Environmental Protection Agency IPM Concepts &HUD Guidance IPM Training for Owners & Managers, October 8, 2009

6. Pests Cause Problems • Trigger/cause asthma and allergies • Bite • Contaminate food • Lead people to overreact and ignore pesticide labels • Transmit disease • Hitchhike in belongings • Violate housing codes IPM makes homes healthier! IPM Training for Owners & Managers, October 8, 2009

7. Priority Pests • Cockroaches cause asthma in infants, trigger asthma attacks, and contaminate food. • Rodents such as mice and rats carry diseases, bite, destroy property, may cause fires, and may trigger asthma attacks. • Bed Bugs and their bites are a nuisance and are expensive to eliminate. IPM Training for Owners & Managers, October 8, 2009

8. Food Shelter Water What All Pests Need • Food • Water • Shelter IPM Training for Owners & Managers, October 8, 2009

9. Fighting Pests with IPM “Exterminator” is now a Pest Management Professional (PMP) IPM Training for Owners & Managers, October 8, 2009

10. What You Will Gain IPM will give you… • A healthier building: Fewer asthma attacks, less exposure to pesticides, and less of a chance you will take pests home. • Fewer complaints: A Boston Housing Authority development reduced cockroach work orders by 68% after one year of IPM. • Fewer pests: You can stop infestations from growing and spreading disease. IPM Training for Owners & Managers, October 8, 2009

11. “We do IPM because it is the right thing to do and because it works. Allowing our residents to live in a pest-free home is a basic service as well as a huge quality of life issue.” ––Gail Livingston Director of Operations and Property Management Boston Housing Authority IPM Training for Owners & Managers, October 8, 2009

12. IPM and Healthy Homes • Integrated Pest Management (IPM) is a key part of a nationwide Healthy Homes movement to reduce housing-based health hazards. • A healthy home is: • Dry • Clean • Ventilated • Safe • Contaminant-free • Maintained • Pest-free IPM Training for Owners & Managers, October 8, 2009

13. HUD’s Voluntary Guidance • “Offers the potential efficacy of pest elimination while protecting the health of residents and staff.” • “Will extend the useful life of property and, thereby, generate significant savings that offset costs of the pest control operations.” • “Effective in preventing moisture intrusion and accumulation.” IPM Training for Owners & Managers, October 8, 2009

14. HUD’s 10 Elements to a Successful IPM Program • Communicate Policies • Identify Problem Pests • Monitor and Track • Set Thresholds for Action • Improve Non-Pesticide Methods • Prevent Pest Entry and Movement • Educate Residents and Update Leases • Enforce Lease • Use Pesticides Only When Necessary • Post Signs IPM Training for Owners & Managers, October 8, 2009

15. Another View of IPM • Invest time and materials for repair and education. • Protect through exclusion, sanitation, and careful product choice based on least risk to human health and the environment and compatibility with other management practices. • Maintain with monitoring, communication, and documentation so that infestations do not grow. IPM Training for Owners & Managers, October 8, 2009

16. Concerns with Pesticides Pests can become tolerant of or avoid pesticides. Risk from exposure may outweigh the benefit of killing pests. Possible harm to pets and wildlife. Certain populations may be especially vulnerable or sensitive to some pesticides: Elderly; children; pregnant women People with breathing or lung disorders such as asthma People with multiple chemical sensitivities IPM Training for Owners & Managers, October 8, 2009

17. Questions & Answers IPM Training for Owners & Managers, October 8, 2009

18. Tom Neltner Director of Training and Education National Center for Healthy Housing Cockroaches IPM Training for Owners & Managers, October 8, 2009

19. Cockroaches are Health Hazards Cockroaches and their frass Make asthma worse in sensitive people Cause asthma in preschool-aged children Cause or aggravate allergies Contaminate food, dishes, and counters Are unwelcome in guests IPM Training for Owners & Managers, October 8, 2009

20. Common Indoor Cockroaches hot cool high & dry • most common sewers & basements

21. German Cockroach Medium size (3/4''), bronze, with “racing stripes” behind the head Found everywhere, but likes warmth, moisture, and darkness • Reproduces quickly • Mother carries eggs to term even if she is dead • Eats almost anything IPM Training for Owners & Managers, October 8, 2009

22. One German Cockroach After 6 Months IPM Training for Owners & Managers, October 8, 2009

23. Live Cockroaches American Cockroaches German Cockroaches IPM Training for Owners & Managers, October 8, 2009

24. Dead Cockroaches Dead German cockroaches on a sticky trap Brown banded cockroachesby a door hinge IPM Training for Owners & Managers, October 8, 2009

25. Behind the wall clock Frass Door Wall clock Under a cabinet shelf IPM Training for Owners & Managers, October 8, 2009

26. Where Cockroaches Live Anywhere in a building Prefer spots near water but also need food and warmth In cracks and crevices where their bodies touch surfaces above and below IPM Training for Owners & Managers, October 8, 2009

27. What Cockroaches Eat Crumbs Grease Trash Cardboard glue Just about anything Under the bag in a trash can IPM Training for Owners & Managers, October 8, 2009

28. Think Like a Cockroach IPM Training for Owners & Managers, October 8, 2009

29. Think Like a Cockroach IPM Training for Owners & Managers, October 8, 2009

30. IPM in Practice • Cockroaches • Need food and water. • Are most active at night. IPM Training for Owners & Managers, October 8, 2009

31. Inspect Trash chute Boiler room • Look for evidence where cockroaches would find food, water, or a hiding spot: up, down, behind, and under. • Think like a cockroach – look in hidden areas. IPM Training for Owners & Managers, October 8, 2009

32. Monitor Monitor by placing sticky traps near areas where cockroaches might travel—at corners and near warmth, food, and water. IPM Training for Owners & Managers, October 8, 2009

33. Sanitation • Good sanitation makes pest control work. • Eliminate hiding spots, food, and water available at night by- reducing clutter;- throwing away dead cockroaches;- cleaning frass and areas where there were cockroaches with simple soap and water. IPM Training for Owners & Managers, October 8, 2009

34. Exclusion • Seal or fix cracks, peeled wallpaper, or holes that cockroaches could get through with • caulk; • copper mesh; • screens; or • door sweeps on boiler rooms and exterior doors. IPM Training for Owners & Managers, October 8, 2009

35. Targeted Chemical Use • Sanitation first! • Maintenance staff and residents should not spray. Spraying should be a last resort and done only by a PMP. • Read the ENTIRE pesticide label before buying, using, storing, or disposing of a product. • The label is the law! • Follow the label directions closely. IPM Training for Owners & Managers, October 8, 2009

36. Baits The most effective pesticide option. Won’t work if contaminated by strong- smelling cleaners or other chemicals, pesticide sprays or foggers, or nicotine from cigarette smoke. Use in every room. Bait Station Gel Bait IPM Training for Owners & Managers, October 8, 2009

37. Baits • The bait needs to be the only food in the area—sanitation first! • Slow to kill: Cockroaches feed on the bait, take it back to their hiding spots, feed their friends, and THEN they’ll drop dead. IPM Training for Owners & Managers, October 8, 2009

38. Insecticidal Dusts • Active ingredients may be boric acid or diatomaceous earth • How they kill cockroaches: • Scratch their outer layers • Dry them out • Plug their breathing holes • Long-lasting IPM Training for Owners & Managers, October 8, 2009

39. Insecticidal Dusts Effective if used correctly. Light dusting instead of piles. Use in walls before fixing them. Under and behind cabinets at turnover or when making large repairs…but clean first! Incorrect use of insecticidal dust IPM Training for Owners & Managers, October 8, 2009

40. Insect Growth Regulators (IGRs) • Interfere with cockroach growth and reproduction: when they shed to grow up, the new exoskeleton doesn’t fit • In baits, sprays, aerosols, and powders • Take a month to work • Stay effective for a long time • Compatible with other IPM methods; may enhance baits IPM Training for Owners & Managers, October 8, 2009

41. Routine Spraying – Not Only Option We’ve learned a better way. Routine baseboard spraying is not part of IPM. IPM Training for Owners & Managers, October 8, 2009

42. San Diego, CA, July 1992 Augusta, GA, March 2008 Washington, DC, August 2008 Total Release Foggers IPM Training for Owners & Managers, October 8, 2009

43. Questions & Answers IPM Training for Owners & Managers, October 8, 2009

44. Donna Rosen Director, Washington Preservation Office HUD Office of Affordable Housing Preservation IPM in HUD Green PRograms IPM Training for Owners & Managers, October 8, 2009

45. Two Multi-Family Programs HUD Multifamily has two green multifamily programs that require owners adopt an IPM Plan: Mark to Market Green Initiative Green Retrofit Program IPM requirements are the same in both programs. IPM Training for Owners & Managers, October 8, 2009

46. Green Operations & Maintenance Plan IPM Training for Owners & Managers, October 8, 2009

47. IPM Plan Details Adopt IPM policies and practices (NCHH has a good model to follow) Incorporate the IPM policies and practices in the contract with the pest management professional Implement the Plan promptly after closing the HUD transaction IPM Training for Owners & Managers, October 8, 2009

48. IPM Plan Details (continued) • Identify roles and responsibilities of all property stakeholders: • Residents • Maintenance/Custodial Staff • Property Management • Pest Management Professional • Vendors/ contractors onsite IPM Training for Owners & Managers, October 8, 2009

49. Incentive Performance Fee Successful Plan + Property Performance = $ $ $ $ $ IPM Training for Owners & Managers, October 8, 2009

50. Questions & Answers IPM Training for Owners & Managers, October 8, 2009