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USC Auxiliary Services Emergency Response & Business Recovery

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USC Auxiliary Services Emergency Response & Business Recovery. Scale of Business Recovery. Bookstores – 9 locations, 2 websites, 110 FTE Hospitality – 16 locations, 7 kitchens, 480 FTE Hotel – 4 floors of students (1 kitchen) Housing – 53 properties, 7,200 students, 150 FTE

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Presentation Transcript
scale of business recovery
Scale of Business Recovery
  • Bookstores – 9 locations, 2 websites, 110 FTE
  • Hospitality – 16 locations, 7 kitchens, 480 FTE
  • Hotel – 4 floors of students (1 kitchen)
  • Housing – 53 properties, 7,200 students, 150 FTE
  • Transportation – 70 vehicles, 90 FTE
  • Shared Services/Admin. – ACCT, HR, IT – 30 FTE
response recovery resources
Response/Recovery/Resources
  • Bookstores – Admin/Housing space, cash, goods
  • Hospitality – Food
  • Housing – Housing, comfort services, gear
  • Hotel – Housing, comfort services
  • Transportation – Vehicles, fuel, barricades, gear
  • Shared Services/Admin. – ACCT, HR, IT
preparation
Preparation
  • Personal Preparedness
  • Secure Offices
  • Report to Work
  • Plans
  • Training and Communication
response 1 st hour
Response: 1st hour
  • Duck, cover & hold
  • BERT teams evacuate buildings
  • CERT teams report to medical
  • IC’s begin DOC setup
doc response
DOC response
  • People – Locate staff and report to HR
  • Assets – Assess condition and inventory
  • Response – Report into EOC and respond to requests / situations
slide7
Health Center

Hospitality

Transportation

Housing

Bookstore

housing doc response
Housing DOC Response
  • Locate staff & students
  • Coordinate with Student Affairs
  • Inspect buildings with FMS
  • Obtain bedding/clothing/supplies for students
  • Locate interim housing
transportation doc response
Transportation DOC Response
  • Locate staff / Bring Trams & Cruisers in
  • Assess vehicle and fuel inventory
  • Retrieve emergency trailers
  • Retrieve MREs
  • Transport HSC, Hotel, North Campus students / staff as needed
hospitality doc response
Hospitality DOC Response
  • Locate people
  • Locate food prep gear
  • Food / supplies inventory & prioritization
  • Retrieve MREs and purified water
  • Set up and secure food prep areas
  • Serve food / Contact MOU providers
bookstore doc response
Bookstore DOC Response
  • Locate people
  • Secure / audit cash
  • Inventory usable goods
  • Assess condition of warehouse, transportation, off-site stores
  • Assist other units
accounting doc response
Accounting DOC Response
  • Locate people
  • Begin manual asset tracking
    • Food, fuel, merchandise disbursement
    • Assess initial loss of inventory value
  • Connect to AIS / Purchasing / Vendors
  • Work with IT / HR to get back on line
hr paroll doc response
HR/Paroll DOC Response
  • Locate all AS staff, track injuries & insurance
  • Manually track payroll hours, OT, etc.
  • Track information required by FEMA
  • Coordinate Aux info hub
  • Recruit and deploy support labor
  • Coordinate grief/stress counseling
it doc response
IT DOC Response
  • Locate people
  • Assess gear: laptops, small generators, etc.
  • Bring Shared Service on line locally
  • Check off-site back-up vendors
  • Re-connect to USC
  • Bring Op Units up one-by-one
business recovery general
Business Recovery: General
  • Move in facilities as they open
  • Water, power, gas
  • Bring paper system tracking back on line
    • Catch up on data entry & reconnect to university
  • Resume full operations as conditions allow
  • Assess and report damage and financial impact
business recovery the ability to
Business Recovery = the Ability to…
  • Bookstore – Purchase, sell at POS, receive, deliver
  • Hospitality – Open kitchens and dining areas
  • Hotel – Open facility for full operations
  • Housing – Move students back in with full service
  • Transportation – Resume full Tram and Cruiser service
  • Accounting – Report inventory loss / Re-write budget
  • HR
  • IT
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