AggreGate Network Manager

1. The Complete Device Management Solution

2. Network Manager Company Profile: Tibbo Technology Inc. • Founded in 2001 • Wide range of hardware and software products • R&D offices in Taiwan and Russia • Distributors in 50+ countries • Ownership structure: limited partnership • Parent companies: Giga-TMS, Inc., GIGATEK, Inc. • Website: www.tibbo.com

3. Network Manager Basic Solutions • IT Management and Network Monitoring • Industrial and Building Automation • Time and Attendance, Access Control • Remote Monitoring • Fleet Management • Vending Machines • And more

4. Network Manager AggreGate Network Manager • Out-of-the-box network monitoring tool • White-labeled solution • Monitoring via standard protocols, SNMP and WMI • Support for non-standard network equipment • Integration with third party systemsvia open-source APIs • Extendibility via driver/plugin SDK • Enterprise scalability and role-based access control

5. Network Manager Target Vertical Markets • Telecommunication Companies and ISPs • Managed Service Providers • Medium-scale Corporations (all industries) • Large-scale Corporations (all industries) • Datacenter Operators

6. Server Architecture

7. Network Manager Feature Highlights • Monitoring of networks, systems, servers, applications, and services • Comprehensive network discovery and dynamic mapping • Built-in fault management and network performance/traffic analysis tools • VoIP, wireless, and virtualized environment monitoring • Advanced alerting, charting and reporting • Integrated GUI Builder and Report Editor • Asset management, user-defined asset properties and events • SNMP Traps, Syslog, and Windows Event Log consolidation • Distributed monitoring and failover clustering

8. System Layers

9. Network Manager Network Data Acquisition Telecom Corporate Data Center • ICMP • SNMP • Telnet • SSH • FTP/TFTP • CORBA • SOAP • NetFlow • J-Flow/S-Flow/IPFIX • ASCII (CSV/XML) • WMI • SNMP • SQL (JDBC/ODBC) • Syslog • DNS • IPMI • HTTP/HTTPS • JMX • LDAP • SMTP/POP3/IMAP • SNMP • Modbus • BACnet • OPC • OPC UA • RS232/RS485 over IP • Meter-Bus • LonTalk • KNX

10. Network Manager Telecom NMS Platform • Part of large solution: • AggreGate Platform • Network Manager • Telecom Networks • Corporate Networks • Data Centers • M2M and MDM • Tower and BTS Monitoring • 15+ other solutions

11. Network Manager Classic Network Monitoring • Manual and scheduled network device and device discovery • Static, geographical and topological (L2/L3, MPLS, SDH, etc.) network maps • Advanced network/facility map editor, hundreds of dynamic UI components • Scalability to thousands of devices per server, unlimited with distributed architecture • Event consolidation and management, advanced alerting, root cause analysis • Fine-grained polling and server-side device data caching • Preconfigured device templates • Flexible reporting, charting and trending • Agent-less distributed monitoring via standard protocols • Obviously full support for RTT, availability, downtime, packet loss and other methods of“classic” monitoring and data visualization

12. The Complete Device Management Solution IT Management Dashboards

13. Network Manager Router/Switch Monitoring • Traffic and bandwidth usage monitoring • Statusand performance tracking • Out-of-box support of all popular vendors (Cisco, 3Com, Alcatel, Nortel, Juniper, and more) • Built-in charts, reports, alerts for standard and custom metrics • Router and switch inventory via SNMP and CLI

14. Network Topology Maps

15. Network Geography Maps

16. Static Network and Data Center Maps

17. Network Manager Traffic Monitoring and Decomposition • Support for NetFlow, sFlow, J-Flow and other standards • Out-of-box network traffic structure dashboards • Statistics by sensors, interfaces, applications, ports, countries, sources/destinations, types of service, autonomous systems, conversations, etc. • Quick bottleneck troubleshooting and traffic hog search • SLA verification and capacity planning facilitation

18. Network Manager WAN Link and IP SLA Monitoring • Automated Ping and Route Tracing with analysis • Full support for all Cisco IP SLA test types • Bundled IP SLA dashboards and analytics • Centralized IP SLA test creation • Probe-based WAN channel monitoring • Support for in-service measurements (RFC2544) and IPTV/IP Video probes

19. Network Manager VoIP, Video Streaming and IPTV Monitoring • QoS Monitoring for voice and video networks • Agentless operation, no sniffing and packet analysis • Analysis and visualization of packet loss, one way and round-trip latencies, two way jitter and MOS • Support for Cisco, Avaya, Asterisk and other vendors • Comprehensive support for CUCM and CUCM Express • Call Detail Record (CDR) processing and reporting

20. Network Manager Configuration and Compliance Management • Centralized configuration backup and restoration • Integrated diff viewer and one-click network baselining • Vendor-agnostic operation via SSH, Telnet, SNMP, FTP, TFTP, SCP, and other protocols • Flexible rule-based setup for new vendors • Change management and Expect script execution • Compliance policy violation management

21. Network Manager Printer Monitoring • Centralized printer configuration and status tracking • Comprehensive printer information dashboards • Network and desktop printer inventory • Paper and toner supply tracking and reporting • Printer problem alerting (low supplies, cover/door state, other critical events)

22. Network Manager Wireless Monitoring • Monitoring Wi-Fi and WiMAX networks • Monitoring 3G/UMTS/LTE networks • Tracking base station and client status • Link quality tracking and visualization • Custom parameter monitoring (SSIDs, BSS types, auth algorithms, client addresses, MTU settings, etc.)

23. Network Manager SNMP Monitoring • Industry-best support for non-standard and rare devices • Automatic SNMP device snapshot creation • Advanced table visualization • Support for SNMP v1, v2c and v3 polling • Consolidation and processing of Traps and Informs • MIB editor with syntax highlighting • Support for augmented and index-based table joining

24. Network Manager Server and System Monitoring • Monitoring Windows, Linux/Unix, Solaris, AIX, HP-UX, Mac OS, and other platforms • CPU load monitoring • Disk space, memory usage, and swap utilization monitoring • Server chassis, fan status, power supply and custom metric monitoring • Process/service status and resource usage monitoring • SNMP traps, Syslog messages and Windows Event Log events consolidation • Pre-defined alerts and corrective actions for important server events • Monitoring existence, checksums and contents of files and folders • Remote monitoring script execution and custom output processing/visualization • Agent-less monitoring via standard protocols • Out-of-box operating system status dashboards

25. Network Manager Application/Service Monitoring • Monitoring of server applications: web, mail, DNS, FTP, DHCP, SSH, LDAP, Radius, etc. • Authentication/authorization, operability checking • Monitoring of arbitrary TCP/UDP ports • Preset alerts for typical application problems • Network-wide service status dashboards

26. Network Manager

27. Network Manager Web Server Monitoring • Monitoring response time, virtual hosts, SOAP-based web services • Collecting and visualizing HTTP error statistics • Pattern-based web server log analysis • Multi-location user perspective web page monitoring • Monitoring underlying hardware, OS and database • URL content monitoring and web page tracking • Page load time analysis • Arbitrary HTTP GET/POST request sending and response analysis • Out-of-box dashboards and alerting for Apache, IIS, and more

28. Network Manager Mail Server Monitoring • Authenticated IMAP/POP3 mailbox monitoring • Authenticated SMTP service monitoring • Mail round-trip validity and performance monitoring • Deep monitoring of well-known servers, including Exchange and Postfix • DNS MX record validity checking • Monitoring underlying hardware, OS and database • Remote mail server log analysis with error notifications via SMS • Out-of-the-box dashboards and alerting for mail server KPIs(queue length, active sessions, spam filtering, etc.)

29. Network Manager Application Server Monitoring • Application server availability, operability and performance tracking • Monitoring performance and health of underlying server and database • Comprehensive monitoring of active sessions and connections • Transaction-level monitoring of individual hosted applications • User-perspective monitoring of web services via SOAP calls • Detailed monitoring of underlying Java and .NET virtual machines • Application server errors consolidation • Evaluation of custom KPIs for hosted applications • Bundled support for Tomcat, Jboss, WebLogic, WebSphere, Oracle AS…

30. Network Manager Messaging Middleware Monitoring • Identifying transaction problems that affect service delivery • Remediating problems that affect application performance • Providing a single console for middleware performance monitoring • Capacity planning and early warning system of conditions that could affect business operations • Real-time performance views for assessing middleware health • Charting and reporting for detecting usage peaks and long-term trends • Out-of-box support for Web Sphere MQ, SharePoint, Active Directory, and more

31. Network Manager Java and .NET Monitoring • Monitoring Java services, application servers and applications via JMX • Monitoring .NET services and applications via WMI • In-depth analysis of VM heap and non-heap memory usage, garbage collection, threading, locks, classes, memory pools, exceptions, queues, stubs, JIT compilations, and other metrics • Threshold violation alerting and long-term trend reporting • Monitoring custom JMX MBean properties • Executing MBean methods and processing results • Receiving and consolidating MBean notifications

32. Network Manager Database Monitoring • Out-of-box deep performance monitoring for Oracle, MySQL, SQL Server, PostgreSQL, and other enterprise databases • Hundreds of metrics collected and visualized on bundled dashboards • Execution of dynamic arbitrary select/update queries over any JDBC-compliant database • Injection of any business data from an external database into AggreGate • Advanced query result processing, analysis and visualization • Periodic, on-event, on-alert and on-demand query execution

33. Network Manager Virtualization Monitoring • Monitoring WMware and Hyper-V virtualized infrastructures • Integrated detailed infrastructure, hypervisor and virtual machine dashboards • Charting, reporting and alerting for VM memory usage, CPU load, disk I/O, and custom metrics • Visualization and capacity planning for vSphere

34. Network Manager

35. Network Manager Business Service Monitoring • Modeling industry-specific business services • Binding service properties to underlying infrastructure and applications • Employing event-driven model for evaluating service KPIs • Building dedicated service status and performance dashboards • Visualizing service availability and quality in a fully custom way • Defining SLAs and alerting on trend-based predicted SLA breach dates • Evaluating impact of IT infrastructure failures to business processes • Planning capacity of underlying resources for long-term compliance • Identifying migration, consolidation and license reduction opportunities

36. Network Manager

37. Network Manager Event and Log Management • Consolidation of SNMP traps, Syslog messages, Windows Event Log events, and other network events • Remotely analyzing and finding patterns in log files • Advanced event processing workflow includes real-time monitoring, storage, acknowledgement, enrichment, pre- and post-filtering, deduplication, correlation, masking, and root cause analysis • Triggering alerts upon important events to ensure further escalation and/or trouble ticket generation • Executing automatic and interactive corrective actions upon alerts

38. Event Workflow

39. Network Manager FCAPS Compliance • Fault Management • Configuration Management • Accounting Management • Performance Management • Security Management

40. Network Manager IT Asset Inventory • Adding custom attributes to network devices and system resources • Support for tabular attributes with custom structure and any length • Out-of-box inventory information definitions (serials, responsible persons, notes, photos, locations, asset events, etc.) • Support for enriching system alerts and events with information fetched from any third-party inventory system via any protocol (SQL, SOAP, etc.) • Automated hardware and software inventory via SNMP and WMI • Printable inventory reports

41. Network Manager Service Desk Integration • Off-the-shelf connectors for well-known IT helpdesks • Integration with any helpdesk via email alert forwarding • Integration via scripts launched by corrective actions • Automatic ticket closure upon alert deactivation • Forced actualization of CMDBs • Enriching alerts with third-party inventory information before their conversion into tickets

42. Centralized Incident Management

43. Network Manager Supported Platforms and Databases • Windows XP or later (64-bit) • Linux (64-bit) • Mac OS X • Data storage in MySQL, SQL Server, PostrgeSQL, Oracle or other enterprise-grade JDBC-compliant RDMBS.

44. Network Manager Technology Features • Custom widgets • Visual editors • Failover clustering • Distributed architecture • Open-source APIs • Cross-platform database-agnostic architecture • Rich connectivity • Patent-pending technology • Integrated security • Multiple user interfaces • Domain-specific languages • Data management tools