Mercedes Benz is a luxury automobile brand that strives to offer its customers the best! Each and every Mercedes car model features a unique design and is installed with ultra-modern technology, offering style and comfort to its passengers.
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Mercedes Benz is a luxury automobile brand that strives to offer its customers the best! Each
and every Mercedes car model features a unique design and is installed with ultra-modern
technology, offering style and comfort to its passengers.
The brand not only offers the finest high end cars to its customers, but also makes a great effort
in providing the best after sales assistance and car service. Mercedes Benz has thus come up
with its digital service drive, through which the company plans to make car repair and service
easier and more convenient for Mercedes Benz owners.
Mercedes Benz digital service drive in Delhi, is quite transparent as well as convenient. It makes
use of the latest technology, in order to offer customers the best service experience ever!
When it comes to after sales services, the digital service drive is one of the company’s most
innovative initiative towards customer friendly service.
The Mercedes Benz digital service drive in Delhi can be availed at any given time as per the
customer’s convenience. Here are 4 benefits of the Mercedes Benz digital service drive in Delhi
that one should be aware of-
1.A service reminder via SMS- While earlier customers only received an SMS reminder
when a car service was due, with the Mercedes digital drive, customers will receive a
reminder for their car service along with a link which will guide them to the online page,
where they can schedule an appointment.
2.Online appointment booking- One can now book an appointment online. Just visit the
appointment page and click on a time slot that suits you.
3.Pick up and drop service- One does not need to waste their precious time dropping and
picking up their Mercedes from the service center. They can just book a pick up and
drop and a car delivery executive will come and pick up the car for them.
4.Video calling and service estimates via e-mail - One can get in touch with their service
adviser via a video call. This feature allows more transparency of service even when one
is not present at the service center themselves.
Moreover, one can check their service cost and estimate which are sent on e-mail.
Service will proceed only after the customer has approved of the cost.
Post the car service, the customer can send in his valuable feedback to the service center.
Improvements will be made accordingly. Benz digital service drive in Delhi and other parts of
the country is very convenient and customer centric, catering to every need of the customer.