Different Modules Involved in Salesforce Sales Cloud

1. Different Modules Involved in Salesforce Sales Cloud Introduction Salesforce Sales Cloud is one of Salesforce's enterprise product solutions. Salesforce is a widely used cloud-based CRM platform that provides CRM benefits in Sales, Marketing, Service, and many other areas. Also, you can set up quickly without knowledge of the technologies required to develop applications. To learn more about this program and its basic features, stick to this article till the conclusion. Alternatively, you can enroll for the Salesforce Sales Cloud Consultant Training in Delhi for more advanced concepts and become competent in this domain. Salesforce Sales Cloud: Meaning It is an enterprise product that provides an excellent platform for an organization's sales department to manage end-to-end operations such as logging product information, creating campaigns, managing customer contacts, triggering emails, reports, and dashboard features, creating orders and opportunities based on progressing deals with customers, etc. Different Modules of Salesforce Sales Cloud List down below are the different modules of Salesforce Sales Cloud: ●Campaign Management Campaign management in Salesforce helps in projecting the organization's marketing activities. It also aims at increasing revenue in lieu of its campaigning efforts. A few vital examples of this module are advertisements, emails, seminars, events, telemarketing, and other campaign initiatives.

2. ●Leads Management Suppose a few clients have expressed interest in your marketing promotion due to your campaigning event. For example, You created a campaign to sell laptops at a discount, and a few clients expressed interest in the offer and registered their names for a call back. Here, a Lead in the Sales cloud is a possible client who has expressed an interest in purchasing a company's goods or services due to campaigning or for personal reasons. Also, there might be clients with whom the company has never done business, but makes them potential customers. ●Accounts Management It is very feasible that a lead may not be the sole person directly responsible for initiating and bringing the deal to completion. There may be others who are responsible for this process, including the finance and infrastructure teams. Here, the accounts are organizations or corporations with whom you will conduct business. ●Contact Management When we open an account, we must create and manage the connections of important business persons that drives your business deal. Also, there is the option to connect with the contacts with an existing account. ●Opportunities Management When the discussions with the account reach a point where you, as a product offering, believe it is time to create an opportunity for the business deal, you do it with the help of opportunity management, which is the name of the business deal. ●Case Management After the business contract, it's usual for the account to come to you with problems they have faced. For example, A not so properly configured OS for laptops, flaws, and so on. However, you may use cases to submit and track issues reported by clients/customers. ●Reports and Dashboards This area helps in the creation of reports and dashboards. In general, senior company members utilize this part to dig deep and determine if regular campaigns are taking place and they are collecting leads and accounts, making excellent money as a result of marketing promotions, and so on. Conclusion Hopefully, you may find this article informative. We have compiled the different modules of Salesforce Sales Cloud. By looking at these modules and their usage, if you desire to learn this domain, we suggest you enroll for the training from the Salesforce Sales Cloud Consultant Training Institute in Noida.

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