Fairmont Raffles Swissôtel Hotels & Resorts Overview May 12, 2010. Fairmont Hotels & Resorts Overview. Three brand dimensions of Fairmont: Engaging Service Authentically Local Unrivalled Presence Currently offering 64 hotels & resorts in 14 countries. Chain code = FA.
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May 12, 2010
Three brand dimensions of Fairmont:
Currently offering 64 hotels & resorts in 14 countries. Chain code = FA
The Fairmont Chateau Lake Louise
The Fairmont Kea Lani
Our exclusive lifestyle hotel experience, designed to fulfill the needs of the discerning business executive and leisure traveler.
“A hotel within a hotel”What Is Fairmont Gold?
Private check-in on Fairmont Gold floor fulfill the needs of the discerning business executive and leisure traveler.
Deluxe continental breakfast
Non-alcoholic beverages available through-out the day
Afternoon hors d’oeuvres
Private lounge with honor bar and computer work stations
Upgraded room product and amenity offerings
High-speed Internet access in rooms and wireless in the lounge
Personalized wake up calls with coffee/tea/juiceFairmont Gold Amenities
Benefits include: fulfill the needs of the discerning business executive and leisure traveler.
Premier Level Benefits include fulfill the needs of the discerning business executive and leisure traveler. :
Premier Level: 5 stays or 10 nights*
1 Complimentary room upgrade
1 Complimentary Suite Upgrade
US$50 Dining certificate
Complimentary third night on a three night stay
Priority Wait-list status
Two-for-one rounds of golf at select Fairmont golf resorts
Platinum Level Benefits include:
Platinum Level: 10 stays or 30 nights*
2 Complimentary Room Upgrades
2 Complimentary Suite Upgrades
US$100 Dining Certificate
1 Complimentary Night Certificate
Guaranteed room access (with 72-hour notice; city-center hotels only)
Personalized welcome amenity
Two-for-one rounds of golf at select Fairmont golf resorts
Fairmont President’s Club Member Tiers/Qualification
*Based per calendar year
Hotels & Resorts, London
Makkah, Saudi Arabia
Fairmont Pittsburgh (2010)
Makkah Clock Royal Tower,
A Fairmont Hotel, Kingdom of Saudi Arabia
Raffles Brand Promise & Dimensions
Arrive as Residents, Leave as Friends, Return as Family
Currently offering 6 hotels in 6 countries. Chain code = YR
Raffles Beijing Hotel
Consistently rated asone of the best in the world by Conde Nast Traveler (US), Travel & Leisure, Elite Traveler and Robb Report.
Located in exotic locales and vibrant cities – such as Beverly Hills, Dubai, Beijing, Singapore, Siem Reap and Canouan.
Raffles Spa embraces the philosophy of Hotels, in some of the most beautiful places in the world. Each reflects its surroundings - the desert, the mountains, the sea, or the cityscape.
living well, providing private sanctuaries that
open doors to enriching discoveries for the
renewal of the body, mind and soul, complete
with unobtrusive and heartfelt service.
Raffles Romance celebrates love. Providing sophisticated and intimate settings for every romantic occasion, from perfect proposals to dream weddings, from unforgettable honeymoons to cherished anniversary celebrations.
Le Royal Monceau, Raffles Paris
The Swissôtel brand is distinctive due to unique attributes entrenched in the company’s Swiss heritage
Currently offering 28 hotels in 16 countries. Chain code = SL
“A Passion for Perfection”
Swissôtel Merchant Court, Singapore
Member Tiers/Qualification and intimate settings for every romantic occasion, from perfect proposals to dream weddings, from unforgettable honeymoons to cherished anniversary celebrations.
• Classic Membership: No stay requirement; entry is complimentary; valid for 12 months
• Classic Membership for Life: Guest must have at least 3 stays or 8 nights in first year
• Elite Membership: By invitation only; through 10 stays or 20 nights, within a 12-month period
Member Benefits and intimate settings for every romantic occasion, from perfect proposals to dream weddings, from unforgettable honeymoons to cherished anniversary celebrations.
Members include their Famous Agents number with their client reservations, at the time of reservation.
Their points are automatically added to their Famous Agents account after their clients check out.
ResPlus is an exclusive points program that rewards Executive and Administrative Assistants, or anyone booking primarily individual travel for their colleagues.
Members can earns points for qualifying stays made at any Fairmont, Raffles or Swissôtel property. Qualifying stays are those booked at Business Travel rates, Transient Rates (excluding IMM) and Wholesale FIT rates.
Enrollment into ResPlus is by invitation only - there is no public website promoting the program. Travel Agents should direct any referrals to email@example.com. Program will follow up with the prospect directly.
Program works like any other frequent booker program. Member quotes their ResPlus number at time of booking. ResPlus member earns points if it is a qualifying stay.
Travel Agent would enter the ResPlus number into the SI field (same place that they enter their Famous Agents number).
Both the Travel Agent and Key Travel booker can earn points on the same booking.
Promoting ResPlus to your Key Travel bookers will allow you to further strengthen the relationship that you enjoy with your clients as you are introducing them to a new rewards program that they can benefit from.
To learn more about Fairmont | Raffles | Swissôtel Hotels & Resorts please play our monthly Crossword Incentive by visiting www.frhi.com/promo/travelagentincentive