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e-Forms. Presented by Department of Human Services & Groupware Consulting Pty Ltd. Presentation Overview. Project Information Platform Requirements Application Structure Demonstration Next Steps. Business Background. Human Services identified 150 forms within the organisation.

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e forms

e-Forms

Presented by

Department of Human Services &

Groupware Consulting Pty Ltd

presentation overview
Presentation Overview
  • Project Information
  • Platform Requirements
  • Application Structure
  • Demonstration
  • Next Steps
business background
Business Background
  • Human Services identified 150 forms within the organisation.
  • The majority of forms were filled in and processed manually.
  • The Victorian Government Online initiative requires all suitable transactions to be online by December 2001.
project requirements
Project Requirements
  • Create Guidelines and Templates for the creation of online forms.
  • Develop DHS standards for presentation of online forms.
  • Select a cross-section of forms suitable for the pilot.
  • Pilot online form delivery and back-end processing.
  • Optimise use of the current environment
project approach
Project Approach
  • Guidelines were created for the business process required to produce Online Forms.
    • Includes Standards for Online Forms
  • A Framework Tool was developed for the:
    • production of the online forms and
    • processing of submitted data
forms to be implemented
Forms to be Implemented
  • Aged, Community and Mental Health
  • - Publication Request for Aged Care
  • DisAbility Services
  • - Publications Order Form
  • Office of Housing
  • - Home Renovation Service Inspection Booking Form
  • - Group Self Build Application Form
  • Public Health
  • -Immunisation Resource Order Form
  • - Vaccine Order Form
  • Portfolio Services
  • - Freedom of Information Request Form
  • All Divisions
  • - Request for Information Form
slide7

Read Business Guidelines

Interview everyone involved in the process

Map the business process

Review Process

Document requirements and approve

Develop the online form & transaction process

Approve the online form & transaction process

Form is available on the internet

Form Creation Process

transaction interfacing
Transaction Interfacing
  • Data processed in a central location
  • Options include:
    • Mail back to citizen.
      • HTML
    • Mail to internal business units.
      • HTML, XML, Fields in Notes Application
    • Text File Output
      • CSV, XML
    • Custom LEI Process
      • e.g. SQL Server, Oracle etc
minimum platforms requirements
Minimum Platforms Requirements
  • Domino 5.0.5
  • Lotus Enterprise Integrator 3.1
  • Win 32 server (e.g. NT, Windows 2000)
  • Internet Explorer 4.0.1
  • Netscape Navigator 4.0.7
e forms application structure
e-Forms Application Structure
  • Stylesheets
  • Sections
  • Forms
  • Administration
    • Keywords
    • Approval
e forms demonstration overview
e-Forms Demonstration Overview
  • The use of Style Sheets
  • Creating Sections
  • Creating Forms
  • Linking forms to other applications
  • Using e-Forms
creating forms
Creating Forms
  • View Demonstration Part 1
  • View Demonstration Part 2
  • Note – Demonstrations not available
key benefits to approach
Key Benefits to Approach
  • Business Guidelines
    • Ensures staff consider the end to end business process for the forms
    • Ensures the forms design are optimised for Online usage
  • E-Forms Generator
    • A single point for form and form component management.
    • A single point for the management of form standards. (Accessibility, privacy and security).
    • Forms can be created by business staff rather than application developers.
next steps
Next Steps
  • Online E-Payments
  • Intranet Use
  • Whole of Government Opportunities
  • PKI Technology