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Conducting an Investigative Interview . Introduction to Interviewing. Provide introduction Comfortable climate (offer a drink, take coat, etc.) Establish rapport Small talk Establish an interview theme Get a “buy in” from the respondent Make a transitional statement

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Presentation Transcript
introduction to interviewing
Introduction to Interviewing
  • Provide introduction
    • Comfortable climate (offer a drink, take coat, etc.)
  • Establish rapport
    • Small talk
  • Establish an interview theme
    • Get a “buy in” from the respondent
  • Make a transitional statement
    • “I’m gathering some evidence information about the purchasing function and how it is supposed to work. T would be helpful to me if I could start my asking you to basically tell me about your job. Okay?”
things to remember
Things to Remember

Do not interview more than one person

Establish privacy

Ask non-sensitive questions

Keep interruptions to a minimum

Cover one question at a time

Be ready to listen intently and take notes

informational phase
Informational Phase
  • Types of questions:
    • Open (Calls for a monologue response)
    • Closed (Yes or no)
    • Leading (Contain the answer as part of the question)
      • “There have been no changes in the operations in last year, have there?”
  • Sequence:
    • General  Specific
      • Background
closing questions
Closing Questions
  • Reconfirm facts
  • Gather additional facts
  • Seek witness’ perspective of interview conduction
    • Ask: “Do you feel that I have treated you fairly in this interview?”
  • Other concluding steps
    • Give the opportunity to include final thoughts
      • Witness may have more information to give
    • Give business card, shake hands, and give thanks
assessment questions
Assessment Questions
  • Verbal:
  • Changes in speech patterns
    • Repetition of questions
    • Selective memory
    • Making excuses

Non-verbal:

Change in posture

Sweating

Crossing the arms

Hand over mouth

Used when interviewers suspect deception

Establishes credibility of the respondent

Observe verbal and non-verbal responses

admission seeking interview
Admission Seeking Interview
  • Should be conducted as a separate interview
  • Use only when guilt is reasonably certain
  • The goal is to:
    • Clear an innocent person
    • Draw a confession
    • Obtain written statement
admission seeking interview1
Admission Seeking Interview
  • Once it is determined that the respondent is lying, proceed with the following steps:

1. Direct accusation

2. Observe reaction

3. Repeat accusation

4. Interrupt denials

5. Establish rationalization

6. Diffuse alibis

7. Benchmark admission

8. Verbal confession

9. Take a signed statement