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Appreciative Leadership. An Appreciative Inquiry into the power of engaging leadership. Intended Outcomes . Discover the principles of Engaging Leadership Experience Appreciative Inquiry Process Meet the principles of Appreciative Inquiry. What is Appreciative Inquiry?.

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appreciative leadership

Appreciative Leadership

An Appreciative Inquiry into the power of engaging leadership

Leadership: The Experience Appreciative Inquiry

intended outcomes
Intended Outcomes
  • Discover the principles of Engaging Leadership
  • Experience Appreciative Inquiry Process
  • Meet the principles of Appreciative Inquiry

Leadership: The Experience Appreciative Inquiry

what is appreciative inquiry
What is Appreciative Inquiry?

Appreciative Inquiry is an approach to organizational change based on strengths rather than weaknesses, on a vision of what is possible rather than an analysis of what is not.

Leadership: The Experience Appreciative Inquiry

appreciative inquiry is
Appreciative Inquiry is
  • an approach to leadership
  • a philosophy
  • a methodology for managing change
  • a tool for team development
  • co-creating systems and relationships at all levels

Leadership: The Experience Appreciative Inquiry

pygmalion effect
Pygmalion Effect
  • Remember someone who really believed in you, knew you were capable of even more than you knew. How did their faith and expectations affect you and your growth?
  • Take 3-4 minutes to tell your partner your story, then switch.

Leadership: The Experience Appreciative Inquiry

appreciative inquiry case studies
Appreciative Inquiry Case Studies
  • US Navy
  • GTE
  • GEM

Leadership: The Experience Appreciative Inquiry

roadway express
Roadway Express
  • Difficult Labor Management relationship Distrust
  • Very Competitive Market – 3% profit margin
  • Laurie and Roger: Management and Labor at odds.

Leadership: The Experience Appreciative Inquiry

appreciative inquiry in action

Appreciative Inquiry in Action

Leadership: The Experience Appreciative Inquiry

paired interviews
Paired Interviews
  • Use “active” listening and probing skills
  • Ask questions - go deep into the story
  • Take brief notes – capture highlights
  • Get permission to share a quote or story
  • Switch roles at “half time”
  • Complete the summary sheet

Leadership: The Experience Appreciative Inquiry

the roles
The Roles:
  • Move into groups of 4
  • Identify people to be the:
    • Time keeper
    • Recorder
    • Facilitator/Reporter

Leadership: The Experience Appreciative Inquiry

slide11

Discover

Appreciative Inquiry

4-D Cycle

Leadership: The Experience Appreciative Inquiry

sharing our stories
Sharing our Stories
  • Share a quote, high point in the story or a “gem” you heard during your interview
  • Include the energy from your interviewee
  • Listen for similarities and new ideas

Leadership: The Experience Appreciative Inquiry

what you focus on increases
What you focus on increases…
  • Appreciating and valuing the best of “what is”
  • Envisioning what might be
  • Dialoguing what could be
  • Innovating what will beBasic Assumption:
  • Every organization is a mystery to be embraced

Leadership: The Experience Appreciative Inquiry

the 8 basic assumption of appreciative inquiry

The 8 Basic Assumptionof Appreciative Inquiry

Guiding Leadership at all levels

Leadership: The Experience Appreciative Inquiry

appreciative assumption 1
Appreciative Assumption 1

Words Create our World

  • Power of language
  • List 3 words that impact our world
  • Sexual discrimination versus man/woman issues

Leadership: The Experience Appreciative Inquiry

inquiry creates change the moment we ask the question we begin to create change
Inquiry Creates ChangeThe moment we ask the question, we begin to create change

Appreciative Assumption 2

Leadership: The Experience Appreciative Inquiry

appreciative assumption 3
Appreciative Assumption 3

We Can Choose What We Study

What we chose to study makes a difference

Leadership: The Experience Appreciative Inquiry

appreciative assumption 4
Appreciative Assumption 4

Image Inspires ActionThe more positive and hopeful the image of the future, the more positive the present-day action

Leadership: The Experience Appreciative Inquiry

slide19

Appreciative Assumption 5

Positive Questions Lead

to Positive Change

Positive questions amplify the Positive Core

Leadership: The Experience Appreciative Inquiry

appreciative assumption 6
Appreciative Assumption 6

Acting “As If” Is Self-Fulfilling

Be the change we want to see

Leadership: The Experience Appreciative Inquiry

appreciative assumption 7
Appreciative Assumption 7

Wholeness Brings Out the Best

  • Engage all the voices in the system, organization
  • Get everyone involved

Leadership: The Experience Appreciative Inquiry

roadway express revisited
Roadway Express Revisited
  • Fourth quarter profits up 25.7% over the same period last year at Roadways Express sites that have used AI Summits.
  • Employee designed engagement programs translated into an estimated $35 million dollars in improvements for the quarter.
  • Summits included 200 – 400 dockworkers, truck drivers, teamsters, senior leaders, customers, suppliers, partners to do strategic planning
  • Roadway plans five more AI Summits in the next quarter convening at terminals throughout the country.

Leadership: The Experience Appreciative Inquiry

what is working at roadway
What is working at Roadway…
  • leadership at every level
  • customer engagement
  • recasting the roles of supervisors
  • open book management and financial literacy
  • empowering workers/staff to 'think like' owners

Leadership: The Experience Appreciative Inquiry

appreciative assumption 8
Appreciative Assumption 8

Free Choice Liberates Power

Increases performance, stimulates organizational excellence and change

Leadership: The Experience Appreciative Inquiry

appreciative inquiry implementation

Appreciative Inquiry implementation:

How can AI promote leadership at all levels within your organization?

How can leaders within your organization engage others?

What is the smallest step you can take to implement the Appreciative Inquiry methodology?

Leadership: The Experience Appreciative Inquiry