Secure Parking Profile - New

2. International Presence International Business UK Operations in the following USA China Lebanon countries: Cambodia United Arab Emirates India Malaysia Singapore Indonesia Australia New Zealand

3. Overview- India Company Profile Set up in India 15 years ago. Offices in Mumbai, Delhi (NCR) and Bangalore. Pan India Operations. (250+projects) An ISO 9001:2015 Certified Company. Managing more than 2,30,000 Vehicle Bays. More than 5,000 Employees under management. Handling over 5 Million Vehicles each month.

4. Overview- India Customer Profile Our diverse chain of Customers include: Malls Hotels Multi-level car parks Commercial buildings Airports Towers Exhibition centres Hospitals

5. Clients 1/2

6. Clients 2/2

7. Mall Operations – West Region High Street Phoenix Oberoi Mall Infiniti Mall Inorbit Mall • Bays - 1,150 • Location - Lower Parel, Mumbai • Bays - 850 • Location - Goregaon, Mumbai • Bays - 850 • Location – Malad & Andheri, Mumbai • Bays – 2,250 • Location – Malad & Vashi Viviana Mall Phoenix Market City Ahmedabad One Seawood Grand Central • Bays - 1,800 • Location - Thane • Bays - 1,650 • Location - Pune & Kurla • Bays - 850 • Location – Ahmedabad • Bays – 2,850 • Location - Seawoods

8. Mall Operations – South & North Region Lulu Mall Mantri Square Mall Forum Mall Phoenix Market City • Bays - 3000 • Location - Kochi • Bays - 1,200 • Location - Bangalore • Bays - 1,200 • Location - Bangalore • Bays - 1,750 • Location - Bangalore Elante Mall Vegas Mall DLF Mall of India Phoenix Palassio • Bays – 4,500 • Location - Chandigarh • Bays - 2,000 • Location - New Delhi • Bays - 1,700 • Location - Noida • Bays – 1,200 • Location - Lucknow

9. Hotels St. Regis Hotel Four Seasons Hotel ITC Kohenur Marriott Hotel Commercials • Bays - 200 • Location - Mumbai • Bays - 300 • Location - Mumbai • Bays - 600 • Location - Hyderabad • Bays - 200 • Location - Kochi DLF Cybercity RMZ Ecoworld Godrej BKC JP Morgan Chase • Bays - 4,300 • Location - Gurgaon • Bays - 3,000 • Location - Bangalore • Bays – 1,100 • Location - BKC • Bays – 1,000 • Location – Mumbai, Bangalore

10. Business Verticals Operations Consultancy Technology

11. Operational Experience Operational readiness and continuous improvement plan with internal audit – monthly review Commitment to develop site specific customer service training module Customer Service, Cultural Awareness, Diversity and Conflict Resolution Training Effective Marketing objective, Plan, Strategy and customer loyalty programs. Rewards & Recognition

12. Operations & Management As a service oriented organization, we place major emphasis on the quality and training. Focus on staff training. Customer handling & Soft Skills. Grooming. Social Security benefits – PF/ESIC. Monthly Reward & Recognition. Growth plan.

13. Consultancy - Overview Secure Parking’s Consultancy division broadly offers a wide range of expertise including: SECURE PARKINGCONSULTANCY TRAFFIC ENGINEERING PARKING DESIGN PARKING REVENUE MODELLING PARKING MANAGEMENT SERVICES

14. Consultancy – Parking Design External Traffic Impact Internal Parking Demand Parking Strategy & Design Signage and Way finding Parking Management System Design

15. DOLPHIN - PMS • Intelligent • Customer Satisfaction • Efficient & Versatile The peace of mind parking management solution

16. Dolphin – A parking management system • Dolphin is designed to operate car parks at: • Malls, • Business Park, • Airport, • Hospital, • Stadium, • Hotels • Residential towers

17. Entry Kiosk / Exit Validator • Elegant Look with Industrial grade electronics inside • Weather proof, Long last, rust proof design • Built-in 15.4” colour display, OEM thermal printer, NFC reader, Wave sign ticket button, • Camera and audio guidance • Illuminate front panel • temperature control cooling technology • Automatic Number plate detection system to go ticketless

18. FASTAG

19. ANPR • Vehicle license plate captured for each entry and exit • Ticketless, touchless and queue less customer experience • Loyalty program for frequent commuter with highest accuracy • Detect and alert when block vehicle number while entering car park • Data retrieval to local authorities is an ease

20. M-POS, DOLPHIN MOBILE GATE • No Queues – • Mobile handheld gate can be deployed at peak times to issue ticket at entry or process payments simultaneously at exit, thereby eliminating queues • MPOS is Cloud enables to operate small car park and off-street / on-street car parks • All modern payment with UPI, Net-banking, Cards and E-wallets • Built-in printer, camera, QR code reader • Supports membership and various loyalty discounts

21. CUSTOMER LOYALTY • Customer can pay and pre-book parking for desire time slot • System automatically discount parking fee to frequent visitors • Discount voucher for parking fee redemption through • Retailers and website promotions

22. Cloud Pay or digital payment kiosk • Customer can search vehicle number or • scan parking ticket and make payment before exit • Payment through customer’s own phone • or can use Digital payment kiosk mainly available at Lift lobbies • All modern payment with UPI, Net-banking and E-wallets • Monthly members can renew or top-up membership

23. Valet Services Over the years, Secure Parking has gained valuable experience in Valet Management and Customer Services. Advance Booking available on Mobile App Specialized Software Multi Point Drop & Pick Up Branding opportunities Exceeded 700 cars on a Sunday

24. Features of Valet Parking Management System Track individual Customer visit History by Vehicle number and its details. Monitor Ticket no beginning from check-in to check-out. Track Vehicle parking bay and key information. Track Check-in and Check Out Driver details. Capture additional services like car wash and etc. Promote Retailers by offering discount vouchers on valet parking. VPMS supports multiple Controllers, Pickup & Drop off area. VPMS has FLAT, Progressive, PAY on entry and Pay on Exit payment option Discount voucher and additional service charges like car wash, security can also be applied.