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The “New” Parking EcoSystem. Carmen Sevrens Nathan Donnell . Shi Brooks McGowan Michael Dixon. The NEW Parking Ecosystem: parking technology and the central database functioning as one unit to streamline the parking process. Central Database. What Changed the Ecosystem?.

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The “New” Parking EcoSystem

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the new parking ecosystem

The “New” Parking EcoSystem

Carmen Sevrens

Nathan Donnell

Shi Brooks McGowan

Michael Dixon


The NEW Parking Ecosystem:

parking technology and the central database functioning as one unit to streamline the parking process



what changed the ecosystem
What Changed the Ecosystem?

We found a common identifier

The License Plate


Open Architecture

  • Combine parking data from all LEP components
  • Consolidate all data into a common database
  • Provide enforcement officers with real-time data to perform their duties
  • Exchange data seamlessly in the cloud

The Paystation:

Pay by License Plate (PbLP) Parking


Pay Stations



pay by license plate
Pay-by-License Plate
  • Pay-by-License Plate (PbLP) is the pay station component of license plate enabled parking
  • Consumers enter their license plate number instead of a space number
  • Proven operating model that has been used for many years
pbl parking workflow
PBL Parking Workflow
  • Park vehicle
  • Enter plate number
  • Purchase time
  • Collect receipt and head to destination

Value Added Services With PbLP

With a license plate identifier, we can

  • Allow Extend by Phone (EbP)
  • Issue COUPONS specific to a customer
  • Allow grace periods

Pay by Cell:

Mobile Phone Payment for Parking





pay by cell pbc
Pay by Cell (PbC)
  • Mobile payment technology provides a means to initiate parking with a mobile device.
  • An account-based membership program, offering universal access to a mobile payment platform with a single enrollment.
  • Worked traditionally for non-gated environments: curbside/on-street spaces, surface lots and open garages. Now with overlay solutions & PARCS integrations moving to the gated parking footprint.
  • Payments separated by merchant/location and available per transaction or via the “virtual mobile wallet” payment instrument.
  • System Accessibility Examples:
    • Native mobile applications (iPhone, Android, BlackBerry, Windows Mobile 7)
    • Quick Response (QR) Code
    • Near Field Communication (NFC)
    • Interactive Voice Response (IVR), Dual Tone Multi Frequency (DTMF)
    • SMS/TXT message
    • In-Vehicle GPS Coordinates/Positioning
    • Landline
    • Helpdesk
solution appeals to all constituents
Solution Appeals to All Constituents



  • Generates ~20% more revenue than metered
  • Reduce operating and capital costs
  • Reduce traffic and fuel emissions
  • Streamline parking management and improve resource management
  • No “feeding the meter”
  • 15 minute text reminders; no need to predict length of stay
  • Free mobile app
  • Opt-in local information, consumers can find businesses in proximity to their parking space
  • Real-time payment: pay only for the time actually parked

Mobile Payments for Non-Gated Parking

Pay from your car

using an app or by

making a call

  • About Mobile Payments
  • One-time free registration
  • Easy-to-use apps
  • IVR & Text options Customer service
  • Push, text, & email reminders or notifications
  • Integration with 3rd-party vendors


Any 3rd-Party System or Device (Bike Share, EV Charger, Vending Machine)


conveyed real time to enforcement handhelds, pay machines, and phone apps

Pay from tablet

Potential for

LPR enforcement


Expanding the Mobile Platform

Mobile wallet

Transit payment

EV Charging payment

Permits & Event Permits

Gated Pay-by-phone parking


Parking Management System




Mgt System

virtual permits





Data Entry

Quicker Enforcement

Any credential signals permissions

Virtual permits
virtual permits lep
Virtual Permits: LEP
  • Registered license plate represents the permit
  • Parking organization saves on purchasing and distributing permits
  • Patrons have the permit in their possession and can start to use it immediately
  • Must have an efficient way to identify plate in the field.- ieLPR
enforcing virtual permits with autovu
Enforcing virtual permits with Autovu

Scofflaw ‘bad’

Permits ‘good’


  • eTicketBook issues citations
  • Sits on AutoVu vehicle laptop with cabled printer
  • Integrated to AutoVu – received plate and several image files
  • Replaces ticketwriter
  • Reduces issuance time
  • Sends citations to T2 Flex in real-time
autovu eticketbook integration
AutoVu eTicketBook Integration
  • Officer operates AutoVu equipped vehicle
  • “Hit” is recorded
  • Officer Chooses to “Enforce”
  • Plate information sent to eTicketBook
  • Flex system/Enforcement officer fills in other details
  • Officer prints citation on USB connected printer
the big picture
The BIG Picture

Virtual Permits

Pay by Phone

Multi-Space Meters

Pay by Plate

license plate recognition lpr
License Plate Recognition (LPR)





how lpr enforcement works
How LPR enforcement works
  • Reads
  • Infractions
  • GPS Position
  • Data sent live







LPR: In Vehicle Application

  • Virtual Permit enforcement
    • Residential Parking Permits (RPP’s)
    • Seasonal or Semester permits (Including Shared permits)
    • Pay-by-plate (Dynamic wireless updates)
  • Time limit enforcement with GPS and/or wheel imaging
  • Scofflaw

First Chalk t1

Second Chalk t2

realistic expectations
Realistic Expectations

Increase coverage

Increase citations issued

Increased overall satisfaction

(Citizens and staff)

Realistic Expectations – True Force Multiplier

advantages of the new ecosystem
Advantages Of The New Ecosystem
  • Increased Revenue
    • No piggybacking on parking
    • More payment options – cellphone, paystations
  • Improved Customer Service
    • More payment options – cellphone, paystations
    • No need to go back to the vehicle
    • Value added services – coupons, validations
  • Reduced Expenses
    • Less enforcement personnel
    • ePermits
    • Optional tickets for paystations
  • Improved Productivity
    • No visual enforcement
    • No multiple devices
    • Scofflaws, Amber Alerts, stolen cars