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ESSPL'S Training

Most critical software applications are built or implemented by a few key Subject Matter Experts. Many organisations suffer due to the lack of sufficient time from these experts to adequately train end users, leading to inadequate utilization of the powerful features offered by such application.

ESSPL
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ESSPL'S Training

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  1. Training and Support 24*7

  2. Overview • Most critical software applications are built or implemented by a few key Subject Matter Experts.  Many organisations suffer due to the lack of sufficient time from these experts to adequately train end users, leading to inadequate utilization of the powerful features offered by such application.  • Gone are the days when software applications were developed and deployed for carefully controlled and managed IT environments.  We live in a world where applications need to be robust and mature to perform and scale in any possible environment and co-exist with a multitude of other systems. • Users are located in many different time zones and often have very high expectations of Response time. • ESSPL’s Training and Support 24 x 7 helps you address both these complex issues.

  3. ESSPL’s e-training • ESSPL has developed customized e-training software modules by working closely with Subject Matter Experts to create e-artifacts containing their knowledge. • Our e-training experts create user-friendly modules designed for cloud deployment. • These modules are integrated with Learning Management Systems to enable organisations to track adoption by their user base.

  4. ESSPL’s Global help desk •  ESSPL builds around the clock, 24* 7 application global help desk for our clients spread across USA, Europe & Asia. •  Even in bizarre hours like 2 am in the morning our dedicated team of IT professionals are there to provide our clients the required assistance and support. • We zero down the difference between the time zones and ensure our clients immediate support without any delay.

  5. ESSPL’s Platform based support • ESSPL creates a customized support platform based on industry standard technology applications like JIRA. • All support requests are queued in the trouble ticketing system and Turn Around Times are monitored and reported for ease of review and to ensure continuous improvement.

  6. About ESSPL • ESSPL transforms your ideas into IT solution by developing and delivering “Simple, effective IT solutions”. We have extensive experience in developing, testing & sustaining software applications build to improve Productivity, Profitability and improve planning in Supply Chain Logistics.  Our experience covers the entire breadth of Supply Chain Logistics.  We offer specialized Managed Services for e-documentation management, Managed EDI and automated invoice reconciliation. Our technology expertise spans Microsoft family of tools like .NET, SharePoint and Java family of tools like J2EE and Struts.  For more information, please get in touch by emailing us at ess@esspl.com

  7. Contact US Corporate Office: Enterprise System Solutions (P) Limited, Infocity, Bhubaneswar, Orissa - 751024 Phone:+91-674-6606000 Fax:+91-674-6606050 E-Mail :  ess@esspl.com Website : www.esspl.com UK Office: Enterprise System Solutions Limited, 1 Lyric Square, London W6 0NB Phone: +44 20 3542 7970 E-Mail :  ess@esspl.com Website : www.esspl.com

  8. Thank You

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