Lecture One Chapter One - PowerPoint PPT Presentation

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Lecture One Chapter One

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  1. Lecture One Chapter One The Role of Communication in Contemporary Organizations

  2. Ancient and Medieval - Commerce/Written Records Scientific Knowledge - One Way/ Rules (Taylor, Gilbreth, Emerson Administrative - Authority/Discipline (Fayol, Weber) Human Relations Theory-Listening /Relationships (Follett, Mayo, Carnegie) Behavior - Complexity of human interaction (McGregor, Maslow,Weick) Empowerment- Distribution of Power Contingency-jobs, organizations, people CLASSIC MANAGEMENT THEORY

  3. Six of Fayol’s Principles • Division of Work • Authority • Discipline • Unity of Command • Subordination of Individual Interests • Scalar Chain

  4. CONTEMPORARY DYNAMICS • DIVERSITY • GENDER • CULTURE • AGE • EDUCATION • COMPETITION/ • Quality • STRESS • ETHICS

  5. JOHN NAISBITT’S TRENDS • INFORMATION SOCIETY • DECENTRALIZED STRUCTURES • PARTICIPATIVE GOVERNANCE • NETWORKS REPLACING HIERARCHIES