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Customer Call back and Missed call Service in Chennai | Cloud Call center

With Pulse, we take care of your migration so your customers get the best possible experience. From maintenance to upgrades, we handle it all. We Provides Customer Call back and Missed call Service in Chennai | Cloud Call center software in chennai | Call logger in Chennai.<br>https://www.pulse.in/

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Customer Call back and Missed call Service in Chennai | Cloud Call center

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  1. PULSE TELESYSTEMS PVT LTD An Exceptional Call Management Software on the cloud. www.pulse.in

  2. With a cloud-based contact center integrated into a single solution, you can provide superior customer service.

  3. Call Management Software for Enterprises Pulse Cloud Call Centre is a powerful tool for managing your enterprise's phone calls.

  4. Key Features of the call Centre Platform Call routing IVR Call Recording Call Forwarding Call queue Call Barging Voicemail

  5. Call Routing Route all incoming calls to the most appropriate agent, according to the best routing strategies that minimize agent time and maximize customer satisfaction.

  6. IVR Create intuitive voice responses that engage your customers and guide them to the desired agent or information.

  7. Call Recording Calls recorded for future auditing purposes to ensure quality service levels and compliance recommendations are met by customer service agents.

  8. Call queue Optimise the number of agents needed by creating smart queues for waiting calls.

  9. Encrypted Calling To provide a higher level of security, all calls are encrypted. For enhanced security, packets are routed through secure TLS ports and web sockets.

  10. Call Forwarding and Call Transfer You can forward calls to a particular number at any time or only during specific intervals. While on call, you can transfer calls to any agent or department of your choice.

  11. Voicemail In the case of unanswered calls, the customer can leave a message (voicemail). Voicemails are instantly emailed to the respective agent or group for prompt action.

  12. Call Barging During a live call, you can barge calls, listen to live conversations, as well as instruct agents.

  13. PULSE TELESYSTEMS PVT LTD CHENNAI MUMBAI 11/9, Pulse Province, Sterling Road, 3rd Cross Street, Nungambakkam, Chennai - 600034. 44 4000 1800 sales@pulse.in 802, Sigma IT Park, MIDC Industrial Area, Sector 8, Rabale, Navi Mumbai, Mumbai- 400701. 7400353342 sales@pulse.in

  14. PULSE TELESYSTEMS PVT LTD BANGALORE FOLLOW US ON TBR Towers, Next to SBM Jain College, Vinobha Nagar, Sudhama Nagar, Bengaluru, Karnataka 560002. 8037014800

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