Software infrastructure solutions for government ibm innovation strategy
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Software Infrastructure Solutions for Government IBM Innovation Strategy. Cherif Morcos IBM Public Industry Solutions Sales Manager Central, Eastern Europe, Middle East, Austria & Switzerland. Government consists of a number of International, Central, Regional and Local Government “agencies”.

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Software infrastructure solutions for government ibm innovation strategy

Software Infrastructure Solutions for GovernmentIBM Innovation Strategy

Cherif Morcos

IBM Public Industry Solutions Sales Manager

Central, Eastern Europe, Middle East, Austria & Switzerland


Government consists of a number of international central regional and local government agencies

Government consists of a number of International, Central, Regional and Local Government “agencies”

InternationalGovernment

Central Government

Regional GovernmentLocal Government

E-Government Sofia, March 13th 2008


In the public sector the viability of nations and institutions depends on their ability to innovate

In the public sector, the viability of nations and institutions depends on their ability to innovate

E-Government Sofia, March 13th 2008


Cios and ctos recognize innovation as the most important capability for differentiation and growth

CIOs and CTOs recognize innovation as the most important capability for differentiation and growth

“Low hanging fruit” is gone – the key to differentiation lies in innovation

Ability to innovate

Ability to allocate the best talent

Ability to manage a global organization

Ability to allocate capital

Ability to manage the rising

costs of regulation

Source: March 2005 McKinsey Quarterly survey of 9,345 global executives

E-Government Sofia, March 13th 2008


Challenges and opportunities for innovation in public sector

Challenges and opportunities for innovation in public sector

Healthcare/Life Sciences

  • Demand for high quality care and services

  • Healthcare productivity

  • Skills shortages

  • Need for health and wellness management programs

  • Increased regulatory scrutiny

  • Patient-centric healthcare networks, electronic medical records

  • Budget constraints

  • Security concerns

  • Aging population

  • Need for economic development

  • Workforce development

  • Budget constraints

  • Assessment and accountability

  • Need for lifelong learning programs

  • Competition for research dollars

  • National Competitiveness

Government

Education

E-Government Sofia, March 13th 2008


Software infrastructure solutions for government ibm innovation strategy

E-Government Sofia, March 13th 2008


Software infrastructure solutions for government ibm innovation strategy

Collaborative Government

Extended

Government

  • Prepare for and respond to unexpected situations

  • Spontaneously tune service delivery to specific groups/needs

  • Adaptive: Processes respond to a wide range of individual needs and situations

Integrated

Government

  • Leverage the network / extend the enterprise

  • Enhance value for all stakeholders

  • Flexible:

  • Cross-enterprise partnerships, integration, collaboration

Interactive

Government

  • Enterprise integration and transformation

  • Customer-centric: Providing valued service to customers

  • Multi-channel access and exchange

  • Intelligent infrastructure and portals

  • Government-Offering Centric: Enable online transactions

Online Government

  • Web presence: Information, search, e-mail

Wave 1

Wave 2

Wave 3

Wave 5

Wave 4

The Government Innovation Journey

Identifying Government’s position and plan a path forward

ON DEMAND

ACCESS

INTEGRATION

E-Government Sofia, March 13th 2008


Everybody talks about innovation ibm knows how to help clients become innovators

Everybody talks about innovation. IBM knows how to help clients become innovators.

  • Where do you start?

  • Potential "doorways" to innovation:

    • Make your services special

    • Make your products special

    • Examine your processes

    • Consider your business model

    • Put management culture to the test

    • Respond to rapidly changing business conditions

E-Government Sofia, March 13th 2008


Software infrastructure solutions for government ibm innovation strategy

Business flexibility and responsiveness enables innovationPeople, process and information are entry points

  • Business model & process innovation

    • Seamless coordination between automated and people/information driven business processes

    • Increase organizational effectiveness

  • Extend the ability to collaborate inside & outside the organization

    • Enhancing people to people collaboration

    • Support multi-channel delivery

  • Leverage information for business insight

    • Deliver trusted information real time and in context

    • Reduce risk and improve visibility into business operations

E-Government Sofia, March 13th 2008


Service orientation making it easier to integrate people process and information

Service orientationMaking it easier to integrate people, process and information

With integration and service orientation

Without integration and service orientation

Without integration and service orientation…

Integrating existing systems and creating new services can be as tough as knocking down walls

Without a service orientation... applications would end up having to be “ripped and replaced”

E-Government Sofia, March 13th 2008


Global information grid enterprise services gig es 3

Global Information Grid – Enterprise Services (GIG ES)3

E-Government Sofia, March 13th 2008


Ibm soa reference architecture

Ministry of

Interior

Ministry

of Defense

Ministry of Finance

Government

Administration

Customs, Ports, Borders

Ministry of Health

Ministry of Education

Business Innovation & Optimization Services

Facilitates better decision-making with real-time business information

Interaction Services

Process Services

Information Services

IT ServiceManagement

DevelopmentServices

Enables collaboration between people, processes & information

Orchestrate and automate business processes

Manages diverse data and content in a unified manner

Facilitates communication between services

ESB

Integrated environment for design and creation of solution assets

Manage and secure services, applications & resources

Partner Services

Business App Services

Access Services

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Apps &

Info Assets

Infrastructure Services

Optimizes throughput, availability and performance

IBM SOA Reference Architecture

ETC..

E-Government Sofia, March 13th 2008


Healthcare ibm soa reference architecture

Healthcare IBM SOA Reference Architecture

Business Innovation & Optimization Services

Clinical

Intelligence

mHealth

Management

Clinical

Systems

Security

Hospital

Enterprise

Portal

Clinical

Context

Management

IBM Healthcare Solutions

Partner Solutions

Interaction Services

Process Services

Information Services

Enterprise Services Bus

DevelopmentServices

IT ServiceManagement

Partner Services

Business App Services

Access Services

Infrastructure Services

E-Government Sofia, March 13th 2008


Anti terrorist fraud corruption integrated information example

Interoperability and Connectivity

(Enterprise Service Bus)

Travel Documents

Passport

Visa

National ID

Card

Anti-terrorist/Fraud/Corruption Integrated Information Example

Presentation

Integration

Handheld,

In Car, Portable Devices

Intra-Government

Integration

Third Party

Data Services

( i.e. ACXIOM, POS,

Postal Codes,

Lexis Nexis

Dunn & Bradstreet,

Watch Lists, Etc.

Process Manager

Commerce

Integration

Counter Terror Measures, Plans and Alerts

Safety &

Security

Integration

RFID

Integration

(EPCIS)

Messaging

Service integration

  • Anti-terrorism

  • Systems

  • ISV Applications

  • Biometrics,

  • Facial Recognition

  • Multimedia

  • Audio, Video

  • Legacy Systems

Master Data

Integration Services

Master Data Services

Central

Information

System

Counter Terror Measure Process, Plans, Alerts

  • Federate

  • Synchronize

  • Transform

  • Standardize & Match

  • Profile & Monitor Data

  • Quality

  • Harmonize & Distribute

  • Standardization

  • Entity Resolution

  • Relationship

  • Awareness

Master Data Services

Master

Data

Analytical Data

(NORMA)

Watch List

Citizen

Unstructured

Content

RDBMS

Visitors

Location

Mainframe

Scanned docs

E-Government Sofia, March 13th 2008


Citizen master profile government shared services

Program Profile

Party Values

Citizen relationship

Financial Profile Revenue / Tax

Note / Alert

Case Worker Jim Hughes

CAF Programs

Employer

Employer XYZ Co.

Party Names

Mrs. Jane Smith

Home Phone Email

Segmentation or Grouping AARP

Contact Method

Duplicate Suspect

Jane F. Smith

Privacy Profile

Primary Residence

123 Main Street

External SystemReference Keys

Household Members

Jenny SmithDaughter

Mr. John SmithHusband

Family Hierarchy

Citizen master profile – Government Shared Services

E-Government Sofia, March 13th 2008


Municipal performance scorecard blueprint

Mayor’s office

Children, Youth

& Families

Parks &

Recreation

Police

Education

Planning &

Community

Development

Public Works

Watershed

Municipal Performance Scorecard Blueprint

Need for Municipal Performance Scorecard

  • Local leaders are highly accountable to their constituents

  • Largely a “green field” opportunity

  • Noteworthy city governments have already invested in such programs

  • Highly replicable solution

  • Modular solution – e.g. Police, Education, Watershed management, Public Works are all individual opportunities

E-Government Sofia, March 13th 2008


Software infrastructure solutions for government ibm innovation strategy

Where is innovation working?

E-Government Sofia, March 13th 2008


Emerging intelligent transportation stockholm

Emerging Intelligent Transportation Stockholm

  • CHALLENGE

  • Stockholm, like cities throughout the world, is struggling with traffic congestion and pollution that is adversely effecting the quality of life.

  • SOLUTION

  • Implement a pilot congestion charging system that monitors traffic flow throughout the cities charging zones. Vehicles entering or leaving the charging zone are charged based on time of day, with fares highest during peak rush hours. The solutions leverages RFID technologies and cameras linked to license plate data bases to identify vehicles.

  • BENEFITS

  • In the first month of the pilot traffic in the charging zones,

  • traffic was reduced by 100,000 vehicle passages per day or 25%

  • train and transit passengers increased by 40,000 per day

  • parking fines reduced by 29%

  • Stockholm residents voted to continue to pay for the privilege of driving in the City

E-Government Sofia, March 13th 2008


Ibm crime information warehouse delivering information to help fight crime

IBM Crime Information WarehouseDelivering Information to Help Fight Crime

Models, Technology, Best Practices

A repository of consistent, accurate crime information …

allowing the department to speak with “one voice”…

and drive more proactive policing.

  • A single, integrated and coordinated source of crime

    information data that is validated and counted in accordance

    with Federal and State reporting standards and Police Department initiatives

Data & Content, Federation, Real-time Feeds, Advanced Analysis

CAS

UCR

CAD

ARREST

HRS

GIS

E-Government Sofia, March 13th 2008


International ethics references slovakia

International ETHICS References – Slovakia *

EVO - Slovakian eGovernment Organisation

  • Ministry of Employement and Professional Training – IEFP

  • First Tender executed Summer of 2006

  • Implemented by law 2007http://evo.gov.sk

  • Target:

    • 1.800 Offices & institutions signed up

    • 30.000 Tenders pr. year

* Courtesy of Innovasion IBM ISV-innovasion.dk

E-Government Sofia, March 13th 2008


Nasa press release exemplifies our expertise and success in systems and software engineering

NASA Press Release exemplifies our expertise and success in systems and software engineering

Information Week

CRN

CNET

InfoWorld

ZDNET

NASA EYES OPEN STANDARD SOFTWARE FOR NEXT-GENERATION JAMES WEBB SPACE TELESCOPE

Armonk, NY, January 19, 2007 – IBM (NYSE: IBM) today announced the National Aeronautics and Space Administration (NASA) is using IBM software to develop the software and systems that will operate the James Webb Space Telescope…………

EE Times

PressZoom

MarketWatch from DowJones

Government Computer News

TechWhack (India)

ADT Magazine

Motley Fool

Playfuls.com Science & Tech

SDA Asia (Singapore)

EFYtimes.com (India)

TechWorld (Netherlands)

CNN Money

MoneyControl.com

TechNews (New Zealand)

Yahoo! Finance

TechBlorge.com (Australia)

PressZoom (Netherlands)

MSN Money

IT News Online (India)

NetworkWorld

E-Government Sofia, March 13th 2008


Ibm in healthcare portals and beyond

IBM in Healthcare – Portals and Beyond

Solution

Solution: Capture and convert data from multiple locations operating on different technology platforms

Benefit: Connects care facilities, laboratories, doctors' offices, private imaging firms, community care centers – secure authorized access for care providers

Provider Information Exchange

Extremadura and Catalunya

Regional Governments

Solution: 2 - 4 year EMR implementations with SAP

Benefit: Easy and fast access to every professional in the organization to relevant information, from the point of care to the continuum of care, necessary for decisions

Government and Community Information Exchange

Solution: Biosurveillance implementations in each of the Canadian provinces and territories over the next 5 years

Benefit: Achieving key areas of public health business functionality including case management, outbreak management, immunization management and alerting.

Public Health Information Exchange

Pan-Canadian Public Health Disease Surveillance

Solution: Denmark created a national e-Health portal,

Benefit: Sundhed.dk, that allows its citizens to access healthcare information easily and provides healthcare providers with a means to collaborate and share information.

Government and Community Information Exchange

Denmark – National e-Health Portal with PHRs

Government and Community Information Exchange

-

Solution: St. Louis - Business strategy and execution plan

Benefit:Support the collaborative effort of St. Louis City, St. Louis County, the state of Missouri, health providers, & community members to improve the health of uninsured and underinsured citizens in St. Louis City and County.

E-Government Sofia, March 13th 2008


Software infrastructure solutions for government ibm innovation strategy

www.ibm.com/government

[email protected]

E-Government Sofia, March 13th 2008


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