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IBM Collaboration Solutions. Agenda. Who We Are Why Royal Cyber Royal Cyber ICS Expertise Services Capabilities Case Studies Questions and Answers . 3. Key Take Aways. Royal Cyber ICS Services and Solutions Offering How Royal Cyber can help your client in ICS Solution Implementation

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Ibm collaboration solutions

IBM Collaboration Solutions


Agenda

Agenda

  • Who We Are

  • Why Royal Cyber

  • Royal Cyber ICS Expertise

  • Services Capabilities

  • Case Studies

  • Questions and Answers

3

Key Take Aways

Royal Cyber ICS Services and Solutions Offering

How Royal Cyber can help your client in ICS Solution Implementation

Why to choose RC

2


Ibm collaboration solutions

Who we are?

Achievements:

To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA but also in European, Middle Eastern and South Asian Markets.

Established:

Based in Illinois (USA), serving multiple industries including many Fortune 500 companies since 1997 by experienced IT professionals.

  • To offer cutting edge IT services globally

  • help organizations both in Public and Private sector to improve and modernize their services

  • supplementing organization’s skill set with team augmentation

  • On-site resource deployment

  • Improved Return-on-Investment (ROI) by taking projects offshore

Vision & Mission

“Shaping lives of our customers with state-of-the-art technology solutions, leadership, vision, innovation and partnerships”


Brand coverage

ICS

e-Commerce

Modernization

Middleware

Rational Tools

BI

Tivoli

Brand Coverage

IBM Collaboration Solution : Portal , Portlet Factory, Lotus connections , sametime , BPM…

Rational Tool: RTC, RRC, RFT, RPT, RQM...

Enterprise Modernization: IBM Rational HATS, EGL, RME

WebSphere: Application Server, Process Server, WebSphere XD, Edge Server

Middleware: WebSphere MQ, Message Broker, ESB, DataPower, ILog

Tivoli: Automation , Security , Storage Management

Business Intelligence: DB2, COGNOS, SPSS

Enterprise Content Management: FileNet , ICA

www.royalcyber.com


Royal cyber inc partners

Royal Cyber Inc.Partners

  • IBMPremier Business Partner

  • IBMAuthorized Trainer

www.royalcyber.com


Ibm collaboration solutions

Why Royal Cyber?

Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providing innovative customized solutions for their business specific needs with best-in-class services and consultancy that meets their – future.

• Industry Leader:

We are the industry leader in software consultancy and trainings - committed to our client’s success

• Dependable Partners:

Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner

• Tailor-Made Solutions:

Offers wide range of customized solutions tailored to our client requirements

• Best Prices:

Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients

• Loyal Clientele:

Serving all kinds of businesses including Fortune 500 companies

• Safe and Secure:

Get the best reliability, safety and security from global software consultancy leader

• Great Support:

Available round the clock to handle our client queries


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Our ICS Clientele

Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media. Royal Cyber is proud to serve them and is dedicated to their success.


Ibm collaboration solutions

Our Loyal Clientele

Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media. Royal Cyber is proud to serve them and is dedicated to their success.


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Royal Cyber ICS Coverage


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IBM WebSphere Portal & WebSphere Portlet Factory –Respond Quickly To New Business Opportunities

composite applications

role-based

in context


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RC Expertise in Web Experience V8.0

IBM Web Experience Factory V8.0, included with WebSphere Portal V8.0 and available separately, provides an exceptional development environment that helps you:

• Optimize mobile experiences, reducing reliance on bandwidth and improving responsiveness of mobile applications with new client side architecture

• Improve user experience on smartphones and tablets with new Dojo Mobile tooling for building engaging mobile experiences

• Improve developer productivity with new builders and development environment enhancements

`

* WebSphere Portlet Factory entitles IBM ILOG JViews for development use only, JViews license purchase required for production deployment


Integrating portal application with ibm web content management

Integrating Portal application with IBM Web Content Management

  • We have extensive development experience on IBM Web Content Management

  • Some of the WCM Services we have provided in the past are:

    • Planning, designing and implementing WCM environment.

    • Creating and managing contents in WCM.

    • Rendering documents in WCM.

    • Integrating WCM to DB2 Content Manager.

    • Rendering contents through WCM API.

    • Installation / configuration of LWWCM for

    • Domino / WebSphere (WAS / WPS)

    • Websphere Portal Server – Content Portlet

    • Viewer installation and configuration

    • LDAP integration with WPS

    • LDAP integration with LWWCM

    • Customization of LWWCM Graphical User Interface (GUI)

    • Workflows and Workflow Stages

    • Replication of databases

    • Syndication of LWWCM instances

    • Profiling and re-profiling your content efficiently


Migration to latest portal version

Migration to Latest Portal Version

  • Royal Cyber helping IBM existing clients to migrate from older portal versions to latest releases like v8.0

  • Convincing clients to migrate to latest version , showing them business & technical benefits of migrations through live demo and POC

  • Smooth Migration with complete ownership from Royal Cyber experienced consultants


Social business integrating websphere portal with lotus connection for blogs chat communities etc

Social Business : Integrating Websphere portal with lotus Connection for blogs, chat , communities etc

Social Business is achieved through the successful integration of Collaboration, Content, and Communications


Accessing portal from handheld devices

Accessing Portal from Handheld Devices

  • Excellent services capabilities to ensure portal integration for handheld devices

  • Device & Platform specific expertise : Nokia , Ipad , Blackberry , Android

  • Supported by enterprise governance and security capabilities ( Endpoint Manager )

  • IBM Lotus Notes Traveler -- push email, calendar, contacts

  • Real-time collaboration – IBM Sametime presence, IM chat and telephony

  • Online meetings for IBM Sametime for Social Business

  • IBM Connections social software for access to your professional network

  • IBM Lotus Symphony Viewers for viewing business documents


Ibm collaboration solutions

Websphere Dashboard Framework Integration

  • Collaboration of Royal Cyber ICS and BI team

  • Complete Front end and Back end expertise

  • In-house Expertise of Cognos , DB2 , SQL .


Ibm collaboration solutions

SecuredSocial Business

  • Due to our cross brand capabilities we provide end to end complete solution including IBM Security

  • Integration with Tivoli Identity & Access Manager ( TIM , TAM )

  • Single Sign-on ( SSO ) & Global Sign-on ( GSO ) WebSEAL

  • For Mobile Devices : Tivoli End Point Manager ( TEM )


Royal cyber services

Royal Cyber Services


Royal cyber delivery expertise

Royal Cyber Delivery Expertise

  • Rich set of User Interface Capabilities

  • User Contribution to portal sites through IBM Content Accelerator (Web Content Management and local document manager)

  • Situational Development through Composite Application Templates and through Lotus Designer / Portlet Factory / Forms Designer

  • User Control of their pages through drag & drop portlet pallete and Google Gadget catalog

  • AJAX support for core features - context menus, search menu, admin portlets, drag and drop portlet palette

  • AJAX portlet creation with WebSphere Portlet Factory

  • And much more includingPartial page refresh, tooling capability to dynamically generate REST services, client-side event model, etc.

  • Features

  • Presentation

  • Customization

  • Application Integration

  • JSR 168 (Java) Portlet API

  • Pre-built portlets

  • WSRP support

  • Portlet Palette

  • Drag & Drop Portlets

  • Administration

  • Single Sign On (SSO)

  • Search

  • Personalization

  • Composite Templates

  • Cluster Support

  • Components

  • WebSphere Application Server

  • Database

  • LDAP Directory Server

  • Tivoli Directory Server

  • WebSphere Portlet Factory

Rich, desktop-like application interfaces

improve performance and increase end user productivity and satisfaction


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Staging

Integration

Production

Development

Royal Cyber Services Reduce deployment costs, complexity and maintenance

  • Faster, more flexible staging-to-production operations

  • Site Management - Enhancements

  • Elimination of custom scripting/coding

  • Reduced effort to move portal pages, content and their related artifacts

  • Support for multiple daily updates

  • Version-able and Archive-able, Workflow pluggable

  • Return to a previous version very quickly

  • Validate that a publish occurred correctly

composite applications

role-based

in context

  • Offload portlets to better manage Portal performance

New Support for Distributed Servers, JVMs

  • Optionally use multiple JVMs for running your Portal

  • Isolate “untrusted” Portlets from Portal

  • Execute “mission-critical” Portlets in their own JVM

  • Enhanced scalability for “heavy” Portlets


Deliver a rich customer and employee portal experience technologies commonly employed

Deliver a Rich Customer and Employee Portal ExperienceTechnologies Commonly Employed

  • IBM WebSphere Portal Server

    • Complete framework & tools to deliver a personalized Web interface to each user

  • IBM Collaboration Accelerator

    • Making communications and collaboration easier

  • IBM Business Process Accelerator

    • Speed the implementation of business processes by delivering eForms in composite applications

  • IBM Mobile Portal Accelerator

    • Deliver a rich web experience on multiple devices with device-independent authoring

  • IBM Dashboard Accelerator

    • End to end dashboard and performance management

  • IBM Content Accelerator

    • Web content management from within Websphere Portal

  • IBM Mashup Center


Trainings

Trainings

We are IBM Authorized Trainer and offer following courses

  • Developing Web Sites Using IBM Workplace Web Content Management

  • IBM WebSphere Portal System Administration

  • IBM WebSphere Portlet Factory Developer Fundamentals

  • IBM WebSphere Portlet Factory Advanced Developer Topics

  • IBM WebSphere Portal Application Development 1 & 2

    For more trainings, visit our website:

    http://www.websphereportalguru.com/training.asp

www.royalcyber.com


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Royal Cyber 24*7 Support

  • Call number 9 - 5pm: 630 355 6292

  • Call number after 5pm: 630-785-2489

  • Office hours: 15 minutes service time

  • After office hours: 60 minutes service time

    • Monitoring Tool

    • Service Request

    • Type of Reques

    • Call*, Email, Chat

    • Alert to Support Team

    Critical

    Normal

    • Record in Bug Tracking System

    24


    Ibm collaboration solutions

    Royal Cyber Service Agreement


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    Portal Support Work Flow

    Portal Designer

    • SDLC Process

    • Project Plan

    • Weekly Status report

    Portal Developer

    QA

    • Test Cases

    • Mantis

    • SharePoint

    • Rational Functional Tester

    • HATS

    • Java

    • JavaScript

    • Any development Issues

    • Performance Issues

    • HTML

    • Photoshop

    • JavaScript

    Project Manager

    • Any DB related Issues

    WebSphere Team

    DB Team


    Royal cyber sales marketing collaboration with ibm

    Royal Cyber Sales & Marketing Collaboration with IBM


    Ibm collaboration solutions

    Royal Cyber Pre-Sales Help for IBM

    • Complimentary Online POC , PoT

    • Free 40 Hours Services Consultation to Prospective Clients

    • Pre-Sales Product Demo

    • RFI / RFP Answering , Proposal Writing

    • Cost / Effort Estimation

    • Sizing & Licensing


    Ibm collaboration solutions

    Royal Cyber Marketing Offerings

    • Complimentary Webinars

    • Road shows

    • Co-Marketing Campaigns

    • Mail Shot campaign

    • Tele-Sales campaign

    • Free Health Check

    • Services Promotional Plans/Flyers


    Success stories

    Success Stories

    • I

    www.royalcyber.com


    Success stories1

    Success Stories

    Company Profile

    Company profile: ARAMARK is a leader in professional services, providing award-winning food services, facilities management, uniform and career apparel to health care institutions, universities, school districts, stadiums, arenas and businesses around the world. It has been ranked # 1 in the 2011 Fortune Magazine as the “World’s Most Admired Companies”. Aramark keenly addresses issues that matters to its clients, customers, employees and local communities.

    .

    • Business Benefits

      • Reduced time to manage multiple applications.

      • Radically decreased Aramark IT related expenditure.

      • Minimized update of information across different application/depts.

      • Access to all applications websites based on profile.

      • Employees have real time access to information.

      • Access and search documents via IBM Quickr.

      • Collaborate, sent alerts and share ideas with other employees using IBM Sametime.

      • Quick and easy content personalization with workflow managed content lifecycle.

      • Manage Single Sign On (SSO) between applications with high security.

      • Keep track of diet recipes, menus and medicinal side effects.

      • Search available products, vendors and prices.

      • Self registration of facilities and seminars.

      • Login tracking, credential retrieval, user profile.

    Solution…

    • Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout.

    • Search combination using price faceted, rst solar search and price range.

    • Site structure allows multiple brands and multiple stores.

    • Customers can see their Order history details.

    • User can see the price of product even he does not login into the store.

    • Store Locator helps customers locate nearest store and reserve products in the store.

    • Precision Targeted Marketing features and custom promotions help business users to retain customers.


    Success stories2

    Success Stories

    Company Profile

    Dawn News Group is a leading and oldest media company in Pakistan providing News Channel, magazines and radio shows with offices located all over Pakistan and other countries.

    , employees and local communities.

    .

    • Business Benefits

    • The website performance was enhanced drastically.

    • Breaking news could be updated instantly by using IBM WCM

    • New news feature could be incorporated easily.

    • Newspaper viewership increased tremendously.

    • Additional revenue streams were created.

    • More revenue generated through advertisements

    • Overall IT spending was reduced

    Solution…

    • Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout.

    • Search combination using price faceted, rst solar search and price range.

    • Site structure allows multiple brands and multiple stores.

    • Customers can see their Order history details.

    • User can see the price of product even he does not login into the store.

    • Store Locator helps customers locate nearest store and reserve products in the store.

    • Precision Targeted Marketing features and custom promotions help business users to retain customers.


    Success stories3

    Success Stories

    Company Profile

    The Trustmark Companies serve employer groups, brokers and individuals through a variety of health insurance, benefits administration and health management organizations.

    • Business Benefits

    • Employees able to access correct policy details based on their profile.

    • Submit request for policy documents to be mailed.

    • Easily find the product/policy based on local state laws.

    • Keep track of requests for policy documents.

    • Ability to narrow down the available policies.

    • Search all the ordered placed documents based on criteria.

    Solution…

    • Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout.

    • Search combination using price faceted, rst solar search and price range.

    • Site structure allows multiple brands and multiple stores.

    • Customers can see their Order history details.

    • User can see the price of product even he does not login into the store.

    • Store Locator helps customers locate nearest store and reserve products in the store.

    • Precision Targeted Marketing features and custom promotions help business users to retain customers.


    Ibm collaboration solutions

    Got Question?

    ...we hear you

    www.royalcyber.com


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