CUSTOMER RELATIONS & BUSINESS PRACTICES. CUSTOMER SERVICE & SOFT SKILLS. CUSTOMER RELATIONS & BUSINESS PRACTICES. We’ve already looked at the definition for customer service and most people can easily identify both good and bad customer service.
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CUSTOMER SERVICE & SOFT SKILLS
a positive rapport with these
guys or you will end up at the
bottom of the list if you need
something from them.
say and finally by what we do.
Looks Do Matter
corrective action should be taken
as soon as possible to prevent
them correct the situation, assure the
customer that you will follow up.
can do more damage than help.