Integrating Air/Ground Aircraft Connectivity

1. Integrating Air/Ground Aircraft Connectivity Pete Wright ARINC pwright@arinc.com

2. Agenda • ARINC’s Air/Ground network offerings for passengers • Why Integrate different Air/Ground networks? • Example Applications • ARINC AeroSync • Maintenance and Troubleshooting

3. Air/Ground Data Links • Classic Satcom • Supports current applications in service today: • Cockpit voice and ACARS • Cabin voice and text applications (SMS, Live Text News and GLOBALinkMail) • Swift64 • Cabin-only (non safety services) • Provides additional bandwidth allowing passengers to send e-mails and use Instant messenger (IM) via their personal laptop • SwiftBroadband (available mid-2008) • Cabin-only (non safety services) • Significantly increases bandwidth – will drive additional internet-based services

4. Air/Ground Data Links (continued) • KuBand • Cabin-only (non safety services) • ARINC “SKYLink” services provided to the business jet market today • Supporting Panasonic’s KuBand initiatives • Iridium • Historically Cabin-only (non safety services) • ARINC providing flight deck voice and data solutions today • May be considered for limited passenger data applications

5. AeroMobile - Service Offering • All Services are possible via AeroMobile • Blackberry, Email and Internet, Voice, Text • Working together with Panasonic to provide a turn key solution: • Uniquely leverages existing SATCOM avionic and IFE investments • Single point of contact • Available this year through “Classic” capabilities • Installations commenced in 2006 • 180 aircraft commitments from 3 airlines • B777 and B767 installations mature • End-user pricing is set by the passenger’s mobile phone subscription • End-user pricing will be aligned with normal international roaming rates • Use your phone just as you do on the ground: • Same phone, same bill, same habits!

6. IFE Content The End-to-End Perspective IFE Data Sources/Servers On board Applications Aircraft-Ground Communication Networks

7. Aircraft-Ground Communication Requirements • IFE Content Uploads • Delivery on to-board servers • Streaming content • Frequent uplink/downlink messaging • Routine Software/System Maintenance exchanges • System Downloads

8. Criteria for Selecting a Communication Path • Bandwidth/Throughput • Geographic Availability • Cost of Service/Equipment • Compatibility with different systems/applications • Integration requires: • Routing policy based on airline/application preferences

9. Example: Buy-OnboardPoint-of-Sale Support • Communications requirements: • Inventory logging/confirmation • Credit Card verification • Currently this communication occurs after the aircraft has landed • OK for inventory logging • Some airlines desire more immediate credit card verification • Integrated communications solution • Credit card transactions for large purchases transmitted inflight over satcom • Non-time-critical communications stored for delivery over Gatelink on the ground

10. Example: InFlight News • Current Service • Live Text Messages delivered to seatback monitors over Inmarsat data-3 link • Near-term Enhancements • Short video clips format delivered real-time using MPDS over Inmarsat SwiftBroadband • Full news updates delivered between flights multiple times per day over Gatelink

11. GateFusion Daily internet cache Short video files SwiftBroadband Email, SMS, IM, short video updates Realtime inflight comms • Ground based Communication Management Server • Restrict access to streaming sites • Restrict access to sites which user has not paid for • Can provide priority to certain users – business class • Ensures all aircraft receive latest updates and identifies problem aircraft • Ground based Content Management Server • Receives content from multiple providers • Formats data for onboard portal and sends to Gatelink or SBB for delivery • Records updates and tracks content Staying Connected Data Management

12. ARINC AeroSyncDelivering the Information VHF/Satcom Local Delivery Server “AeroSync” Communications Management GateFusion Central Delivery Server Local Delivery Server USB Storage/LAN Access/ New Technologies • Single Communications Interface for Airline • Airline-Defined, Policy-Based Data Routing

13. AeroSync: Integrated Communications Management • Where to connect? • Connecting to multiple networks increases system complexity • Single interface with user-definable routing policy simplifies this challenge • On the Aircraft • Data Loader Systems • On-Board Application/Network Servers • On the Ground • Content Servers • Communication Provider

14. Maintenance/Troubleshooting • An integrated communications requires visibility to multiple networks for effective troubleshooting • Step-by-step approach is necessary to diagnose communication issues • Is the aircraft connecting? • Is any data getting through? • Is data being transmitted completely?

15. Summary • ARINC provides fully integrated voice and data solutions for all aircraft today • Strategically placed for future enhancements • ARINC can provide data solutions for both seatback IFE and passenger laptop • ARINC is looking for unique programs for flight crews which will provide immediate measurable benefits