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THE ESSENCE OF
1- Why is decision-making often described as
the essence of the manager’s job?
• As shown in Exhibit 6.5, decisions are
made in all four functions of management.
Almost anything a manager does in terms
of planning, organizing, leading, and
controlling involves decision-making. The
pervasiveness/frequency of decision making
in management explains why
managers are often called decision
4- Would you call yourself a systematic or intuitive thinker?
What are the decision-making implications of these
labels? What are the implications for choosing an
• Student responses to this will vary. A systematic
thinker would be one who is more logical and rational in
searching for and processing information. An intuitive
thinker would rely more on instinct\natural feeling and
past experiences in searching for and processing
• The implications for choosing an employer are that
organizations need both systematic and intuitive
thinkers. Each of these styles would provide a different
perspective on situations.
5- “As managers use computer and software tools more
often, they’ll be able to make more rational
decisions.” Do you agree or disagree with that
• Although computer and software tools will allow
managers to more easily gather information and
analyze it, it’s doubtful that utilizing computers will
allow managers to be more rational. If we look at the
assumptions of rationality (problem clarity, goal
orientation, known options, clear preferences, and so
forth , even by adding computers to the decision making
process, managers’ decision-making still won’t
be perfectly rational.