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Managing Employee Performance

Managing Employee Performance. A Case Study. Bottom line- Employees are greatest asset in EPA (People are like Bassett hounds…). Employee info. GS-14 >20 years experience with EPA Internationally recognized expert Worked from home on Reasonable Accommodation agreement. Timeline.

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Managing Employee Performance

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  1. Managing Employee Performance A Case Study

  2. Bottom line- Employees are greatest asset in EPA (People are like Bassett hounds…)

  3. Employee info • GS-14 • >20 years experience with EPA • Internationally recognized expert • Worked from home on Reasonable Accommodation agreement

  4. Timeline • Reasonable Accommodation- 2001 • Nov 2004- hired BC • Employee was rated “Successful” • New Perf Plans- May 2005 • Included: • 5 reports on new research project ideas • Input on internal project results • Complete writing project begun in 2002 • Monthly reports on daily activities • All deliverables had deadlines

  5. Timeline • 1st EEO complaint filed- May 2005 • National investigation- Sept 2005 • PAP- Nov 2005 • 2nd EEO complaint filed (retaliation)- Nov 2005 • Rated “Unsatisfactory”- Jan 2006 • 3rd EEO complaint filed- Jan 2006

  6. Timeline • PIP- March 2006 • Judge assigned for 1st EEO complaint • Negotiations w/ EPA and private lawyers and Lab Dir.- April 2006 • PIP rescinded; EEO complaints dropped; employee reassigned; early retirement in Oct 2006

  7. Lessons Learned • EEO Process • Employee driven; manager has no part • Employee decides to elevate to national level • EEO Counselors are not advocates • Separate from Perf process (PAP/PIP) • Employee must choose either EEO or Union route • Difficult to be explicit about quality of products

  8. Did my job… Consulted LER Consulted Union Talked with Ken Did not use disciplinary process to address conduct issues Done right………..Done wrong

  9. ORD Success Story??? • EPA lost a very creative scientist for 10 years • Lots of time spent by management to resolve problem • Cause of problem: • Undermanagement Bassett hounds…

  10. Thank You

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