Effective interviewing
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Effective Interviewing. Presented by Renee Burrell. Types of Interviews. Individual: Interview w/one person or different people individually Panel: The applicant is interviewed by a group of interviewers at the same time.

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Effective Interviewing

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Effective Interviewing

Presented by Renee Burrell


Types of Interviews

  • Individual: Interview w/one person or different people individually

  • Panel: The applicant is interviewed by a group of interviewers at the same time.

  • Group: There is more than one applicant in the room. Typically interviewed by a panel

  • Meal: The interview takes place over a meal, typically lunch

  • Working: The applicant is put to work and observed.


Phone Interview

  • Schedule a time where you can give your complete attention

  • Take the phone call in a quiet place-preferably use a land line

  • Write down a few key points you want to mention and questions you want to ask

  • Keep a copy of your resume & job description near the phone

  • Smile and stay enthusiastic


Parts of an Interview

  • Greeting & Opening

  • Questioning & Probing

  • Evaluation

  • Your Questions/Interviewer’s Answers

  • Wrap-Up

  • Follow-Up


Greeting & Opening

  • Be on time (10-15 minutes early)

  • Make a good first impression, feel comfortable with small talk

  • Bring paper, pen, extra copies of resume in a portfolio (no backpack!)

  • Address interviewer by his/her name, use firm handshake, make eye contact

  • Dress professionally – appearance counts!


Questioning & Probing

  • Know yourself and your resume

  • Be able to answer why the organization should hire you over other candidates

  • Speak clearly & thoughtfully-be specific & concise

  • Research employer beforehand (Why are you interested in the organization?)


Types of Interview Questions

  • Informational (e.g. Please tell me about yourself or what was your favorite class)

  • Behavioral questions (Give an example where you resolved a conflict)


Improper Interview Questions

  • Age

  • Marital Status

  • Family Background

  • Race/Ethnicity

  • Religion

  • Disability

  • Photo


Evaluation

  • Employer will observe the following about you:

    • Personality/level of enthusiasm

    • Maturity

    • Communication Skills

    • Appearance

    • Skills/Experience


Your Questions

  • Have 3-5 questions prepared and written down (you might forget them)

  • Research the organization - know about any major news stories, special/unique services, recent changes

  • If a question comes up for you during the interview, add it to your list


Wrap-Up

  • Find out what next steps are and when you can expect to hear back

  • Ask if you may contact the company if you have not heard within that time frame

  • Make sure you know the interviewer’s name for follow-up (ask for business card)

  • Make a grand exit (smile, eye contact, firm handshake)


Follow-Up

  • Send a thank you letter, handwritten or typed, within a day or two after the interview

  • Be specific in what you talked about - no generic letters

  • If invited for a second interview, respond as soon as possible to the organization to let them know you received the correspondence


Second Interview

  • Try to ask in advance names and titles of people who will interview you and how you will be interviewed

  • Second interviews vary in length from half hour to full day of interviews, tours, tests/observation groups, etc.

  • You may have to repeat some information about yourself from 1st interview


Practice with sample questions

Review specific achievements

Visualization

Prepare written notes

Mock Interview

How to Practice


Tricky Question #1

  • Please tell me about yourself

    • Don’t discuss personal interests, where you grew up or family background

    • Explain your current situation (student, recent graduate, or current position if employed), past relevant experience, and future goals relevant to company

    • Provide 3 examples of strengths/abilities


Tricky Question #2

  • What are your goals

    • Don't discuss your goals for returning to school or having a family, they are not relevant and could knock you out of contention for the job.

    • Connect your answer to the job you are applying for, i.e. learning/enhancing skills, taking on additional responsibilities, growing w/company, move from tech/assistant to management, join professional association


Tricky Question #3

  • What is your greatest weakness?

    • Don’t say I don’t know, or I can’t think of one

    • Don’t give a cliché answer like I work too hard or I am a perfectionist

    • Don’t provide something personal like, I’m not a morning person

    • Instead think of a weakness you worked to overcome (W.A.R – Weakness – Action –Result)


STAR Method

  • Situation

  • Task

  • Action

  • Result


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