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Counseling, Coaching & Referral Services for Residents and Fellows

Counseling, Coaching & Referral Services for Residents and Fellows. UCSF’s Faculty and Staff Assistance Program. Overview. What is the Faculty & Staff Assistance Program (FSAP) and how does it work? Concerns addressed at FSAP Counseling & Coaching Confidentiality. What is FSAP?.

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Counseling, Coaching & Referral Services for Residents and Fellows

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  1. Counseling, Coaching & Referral Services for Residents and Fellows UCSF’s Faculty and Staff Assistance Program

  2. Overview What is the Faculty & Staff Assistance Program (FSAP) and how does it work? Concerns addressed at FSAP Counseling & Coaching Confidentiality

  3. What is FSAP? FSAP provides counseling, coaching and referral services designed to assist residents and fellows in managing the challenges of daily life, whether work-related or personal.

  4. How Does it Work? Professional assistance with personal or work-related problems Voluntary No Cost Employee Benefit Confidential Short-term (with exceptions)

  5. What Happens When You Call (415) 476-8279 The person who answers the call will briefly gather information to determine the nature of the problem and set up an appointment. If you leave a non-urgent message after hours, your call will be returned the next working business day. If it is an emergency, please call 911.

  6. What Happens During an Appointment? • The counselor assesses your situation • The counselor will provide further counseling or coaching, or • The counselor will refer you to someone specialized to assist you, and who takes your UCSF insurance

  7. Personal Concerns • Marital/Partnership Concerns • Mood Disorders (Depression, Anxiety) • Grief and Loss • Coping with Change • Substance Abuse • Fatigue & Sleep Deprivation • Domestic Abuse • Financial Stress

  8. Work-Related Concerns • Workplace Stress • Problems with job performance • Interpersonal difficulties with supervisors or peers • Career choices and directions • Work/Life Balance challenges • Changes in roles and responsibilities • Disciplinary actions

  9. Confidentiality • FSAP ensures confidentiality: Discussions with an FSAP counselor are confidential and do not become part of a personnel file • Information released • only with signed release • stricter policies than HIPAA

  10. Questions?

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