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Support & Use Models for Proposals – Analyzer in the RFP Process

Support & Use Models for Proposals – Analyzer in the RFP Process. Brief to the 2012 NAOUG Ottawa, Ontario, Canada May 2012 Pat Read & Graham Brum, Pennant Canada . Objectives. To Discuss Analyzer®- centred modeling in support of Contracting for Equipment & Support Solutions

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Support & Use Models for Proposals – Analyzer in the RFP Process

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  1. Support & Use Models for Proposals – Analyzer in the RFP Process Brief to the 2012 NAOUG Ottawa, Ontario, Canada May 2012 Pat Read & Graham Brum, Pennant Canada

  2. Objectives • To Discuss Analyzer®-centred modeling in support of Contracting for Equipment & Support Solutions • By both DND and Industry • Potential Use in Support of Activities in • Pre-Proposal Concept Phases • Preparation for and Development of RFP Packages • Evaluating LCC • Proposal Evaluation by DND and Government • Proposal Development by Industry • Use Examples & Generate Dialog on Current/Future Best Practices & Toolset Improvements Pennant Canada Ltd

  3. Situation • Increasing use of In-Service Support Contracting Framework • Acquisition and Long-term Support Contracts with Primes, using • a Support and Use Model • LCC and Ao/downtime attribution as key metrics • Increasing Emphasis on Life Cycle Costing • OAG Reports Pennant Canada Ltd

  4. DND Historical Thrusts • 1990s – EPM Concept & Acquisition Reform • ILS Model contract & A-LM-505 Series Pubs • 2003 – CONOPS for Synthetic Environment Based Acquisition (SEBA) • Based on using Analyzer (LOGAN) as tool • Last Decade – • Shift from OWSS to ISSCF • Various PMO use of LCC in proposals • Focus LCC vs Support & Use Modeling • Custom built with few “reusables” Pennant Canada Ltd

  5. Pre-proposal phases Pennant Canada Ltd

  6. Supportability - Creating the Support Solution SUPPORTABILITY creates an Optimum SUPPORT SOLUTION by Having SUPPORTABILITY ENGINEERING conduct SUPPORTABILITY ANALYSES To first identify MAINTENANCE DEMANDS Which then identify Required SUPPORT RESOURCES That form The SUPPORT SOLUTION that is defined in SUPPORT BASELINE DATA Synchronized with configurations of the supported PRODUCT or SYSTEM Pennant Canada Ltd

  7. Support Solution Development How Much/WhatIs Needed of Each? (Reverse Flow) Supportability Analyses (LSA+) Supportability Data (LSAR+) AnalysisCreates the Data to Create the Resources Forming the Support Solution Support Resources(ILS Elements+) An Industry-with-DND Activity Pennant Canada Ltd

  8. Supportability Processes Conduct Maintenance Engineering Analysis (MEA) Maintenance Plans/Tasks Influence Product Design Establish Support Solution Context Support Solution Requirements Options Analysis Design & Deliver Support Solution Improvement/ Change Requirements Execute In-Service Support Transition to In-Service Support Based on Top Level DMPP MA&S Process Model Supportability @ Mat KNet Monitor Support Solution Dispose of Support Solution Product Baseline Data Support Baseline Data Pennant Canada Ltd

  9. Options Analysis Conduct Maintenance Engineering Analysis (MEA) Maintenance Plans/Tasks Influence Product Design Establish Support Solution Context Support Solution Requirements Options Analysis Design & Deliver Support Solution Improvement/ Change Requirements Execute In-Service Support Transition to In-Service Support Based on Top Level DMPP MA&S Process Model Supportability @ Mat KNet Monitor Support Solution Dispose of Support Solution Product Baseline Data Support Baseline Data Pennant Canada Ltd

  10. Before a Project May Even Exist… • Supportability Analysis Tools can be used to • Estimate replacement points for current fleets • Develop LCC estimates for various scenarios • Mix & Nos of eqpts • Types of support concepts • Impacts of Parametric changes (Ao, Unit Cost, turnarounds, etc) • Can be built using Analyzer and MS-Excel • Predicted data on new systems • Representative data on existing systems • As aid to better DND Decision Taking Pennant Canada Ltd

  11. BCS and the Equipment Life Cycle Sustained Content, During In-Service Phase, Used for SA, Perf Mon & Continuous Improvement BCS Reduced Content, During Disposal Phase, Used for OA, and basis for replacement Acquisition BCS BCS BCS Increasing Content across Acquisition Phase, Use for LCC, OA, Bid Eval & SEM/ILS Deliveries BCS BCS Acquisition In-Service Disposal Pennant Canada Ltd

  12. Examples • Mid -90s - MLVW Life Extension Study • Used Performa® analyzing LOMMIS maintenance history & FMS usage data to assess remaining supportable life • 2005 – MSVS SMP BCS Model • Used Analyzer analyzing HLVW-based data from PlanExpert® CFSS and FMS to estimate LCC for various scenario mixes • 2005 – City of Ottawa Hybrid Bus Study • Used Analyzer to compare predicted LCC for hybrid vs regular buses on unique OC Transpo duty cycle • 2011 – TAPV LCC Estimate Study • Used Analyzer to estimate LCC for TAPV based on extrapolation from available DND like-platform data and limited public contender info. Pennant Canada Ltd

  13. The Support Solution “Envelope” Conduct Maintenance Engineering Analysis (MEA) Maintenance Plans/Tasks Influence Product Design Establish Support Solution Context Support Solution Requirements Design & Deliver Support Solution Improvement/ Change Requirements Execute In-Service Support Transition to In-Service Support Based on Top Level DMPP MA&S Process Model Supportability @ Mat KNet Monitor Support Solution Dispose of Support Solution Product Baseline Data Support Baseline Data Pennant Canada Ltd

  14. Developing the Support Solution Concept • Like its Supported Equipment, any Support Solution works within set constraints of • Resources & Policies • Capacities & Capabilities of affected Support units (in DND and industry) • Setting out this overall “envelope” sets the follow-on development of the Support Solution on an appropriate and achievable path Pennant Canada Ltd

  15. Support Constraints Support Requirements Support Solution Influences Support Environment * System/Ship/Navy/DND * Industrial/International Product Supportability Characteristics * Reliability/Maintainability * Obsolescence Baseline Comparison System (BCS) models Distribution and Use * Activity rates/profiles * Readiness/Availability Requirements Support Chain (Maintenance and Supply)‏ * DND and/or Industry * Capabilities and Capacities Range of Support Solutions Resources: Manpower & Funding Resource driven Optimal solution Pennant Canada Ltd

  16. Describing the Concept • From Concept of Support  Statement of Support Intent (SSI) Document • Developed in Consultation • With Industry • With DND Stakeholders • Evolve to ELD in service? Pennant Canada Ltd

  17. Key New DND Thrusts affecting Support • OWSS  ISSCF • For “Platforms”; Army “standard” arguments • Electronic Information Environment (EIE) • Linking DND and Industry “Intranets”; Collaborative & Data Exchange Environments (Master & Transaction Data) • Health/Usage Monitoring Systems (HUMS) • More equipments with imbedded health/usage monitoring; Predictive Maint • DRMIS • One ERP dataset for almost all MA&S processes Pennant Canada Ltd

  18. Support Scenarios # 1 OWSS POV – Start with DND and give Contractors what makes sense # 2 Wpns Sys Mgmt Repairs Mgmt Engineering Support Materiel Mgmt Pubs Mgmt System Engineering Configuration Mgmt S/W Support 1st Line Maint 2nd Line Maint R&O Wpns Sys Mgmt Repairs Mgmt Engineering Support Materiel Mgmt Pubs Mgmt System Engineering Configuration Mgmt S/W Support 1st Line Maint 2nd Line Maint DND In-House # 3 # x Wpns Sys Mgmt Repairs Mgmt Engineering Support Materiel Mgmt Pubs Mgmt Wpns Sys Mgmt Repairs Mgmt Engineering Support Materiel Mgmt Pubs Mgmt System Engineering Configuration Mgmt S/W Support R&O 1st Line Maint 2nd Line Maint Spares Spares R&O Spares System Engineering Configuration Mgmt S/W Support 1st Line Maint 2nd Line Maint R&O Spares Contracted Out ISSCF POV – Contractor does all less what DND can justify to keep Pennant Canada Ltd

  19. Preparing and developing rfp packages by government Pennant Canada Ltd

  20. Building the Contracting Package • Consultation Industry/Stakeholders • SSI & Draft RFP Docs • ILS Model Contract • Late 90s; stale but still useful SOW/CDRLs/DIDs • Adaptations & Ideas to Consider • Often 2 contracts – Acquisition & Support • Performance-Based Acquisition (PBA) & Electronic Information Environment (EIE) Impacts • MOTS/COTS  Maint/Sp Plan Fit/Gap • BCS in Evaluation • DRMIS Master Data Requirements Pennant Canada Ltd

  21. Develop the RFP • BCS • Plan to evaluate with LCC • Describe process in RFP and data capture • Develop consistent models • How to score LCC component Pennant Canada Ltd

  22. Preparing responses by industry Pennant Canada Ltd

  23. Proposals • Writing the proposal with LCC bid evaluation in mind • Answer the mail • Confirm proposal with own analysis Pennant Canada Ltd

  24. Evaluating using support and use models & lcc Pennant Canada Ltd

  25. Evaluation • We want to evaluate each proposal • The products offered • The capability & capacity to do the work RIGHT and ON TIME/COST • The Schedule/Cost/Performance Risks within each • RFP Proposal DEDs help us do this • Esp if not testing to compare bidders Pennant Canada Ltd

  26. Some Evaluation Thoughts • Think how we can ask for proof of Mandatory Reqrs • Flow thru RTMSOWDEDsEval Plan • Proof of Capability/Capacity • Sample LSARs; training pkgs, pubs; etc • IT tool list; Resumes of key staff; past projects w refs Pennant Canada Ltd

  27. If Not RAM-D, Then SEBA • Synthetic Environment-based Acquisition • WHAT - High-Level BCS Model with a std structure and basic dataset from bidders • Key parameters ($, MTBF MTTR, etc) • Parametric data sources = data probability 3-pt est • RESULT – LCC Probability Curves, with predicted LCC cost to achieve a set % used to select winner • LUVW; Soldier Systems; etc Pennant Canada Ltd

  28. Bid Evaluation • Two Approaches • Send a model • Send the data Pennant Canada Ltd

  29. DND Project Examples • LUVW – set the standard • ALAWS, TAPV, CCV • PMO Soldier Systems – current • HCM/FELEX (CSIC) Pennant Canada Ltd

  30. DND Policy and Standards • References • A-LM-505 series • K-Net Pennant Canada Ltd

  31. discussion Pennant Canada Ltd

  32. Discussion • What are the problems with this approach? • How could RFPs be written better for a fair LCC bid evaluation? • What is the hard bit when writing a proposal with LCC in the bid evaluation? Pennant Canada Ltd

  33. Food for Thought • Standard Support & Use Models • Why re-invent the Army Support Model (and guess at its Characteristic values) every time? • Better Use of Current Fleet Data • to build representative BCS • Optimize data mining/fuzing techniques (avoid reinventing) • Better Mining of Industry Data • LOI Metrics of key parameters? Pennant Canada Ltd

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