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Conflict Resolution. By Susan Applebaum. What is Conflict Resolution?. A conflict is a disagreement or problem. Conflict resolution is a way to solve, or resolve, disagreements among people or groups. The Process. Follow the four steps,

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Presentation Transcript
Conflict resolution

Conflict Resolution

By Susan Applebaum


What is conflict resolution
What is Conflict Resolution?

A conflict is a disagreement or problem.

Conflict resolution is a way to solve, or resolve, disagreements among

people or groups.


The process
The Process

Follow the four steps,

but remember that the same steps may not work every time in the same order.

You may have to try more

than one way to end your conflict.


Walk away
Walk Away

Don’t say anything, and just let some time pass.


2 smile about it
2. Smile about it.

Make things seem less serious.


3 make a compromise
3. Make a compromise.

  • In a compromise, each person gives up some of the things he or she wants.

  • Each also gets some of the things he or she wants.


4 ask someone to help
4. Ask someone to help.

  • A mediator is a person who helps both sides settle their disagreement.

  • Anyone can be a mediator.

  • Sometimes the mediator has a helpful new way of looking at the problem.


Comprehension questions
Comprehension Questions

  • Who can be a mediator?

  • Conflict Resolution solves a ______?

  • In a compromise, does everyone get what they want?

  • What are two things you can do that do not require any talking?

  • How many steps are included in the process of conflict resolution?

  • Will the mediator have a new way or an old way of looking at a problem?


Work cited
Work Cited

*Scholastic for Teachers

http://teacher.scholastic.com/lessonplans/unit_conflictresolution.htm

Picture of kids

*Davidson Trahaire Corpsych

www.davidsontrahaire.com.au/ upload/Conflict_R...

Photograph shaking hands

*Child and Youth Health

www.cyh.com/.../library/ youth_conflict.jpg

Cartoon-remote fight

*World Vision

www.worldvision.com.au/. ../conflict-1.1.gif

Drawing of conflict

*Verkkoauppa

www.verkkokauppa.com/ images/shaking%20hands%2...

shaking hands

*Artsyfartsy

artsyfartsy.undef.com:3000/ 2171.l.jpg

penguin walking away


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