Relate to Clients on a business level. Understanding your client. Introduction. Interacting with Clients means Developing positive relationships Your organisation must be committed to giving optimal service Internal External If you want business you need Clients. What is a Client?.
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Relate to Clients on a business level
Understanding your client
The essential skills for successful client interaction are:
Some issues that you may encounter when working in the IT industry are:
Ask yourself these questions when dealing with a client:
You need to ask yourself these questions when dealing with a client:
Treat external and internal customers equally well