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UAA’s “Good to Great” Strategy Map October 3, 2003

UAA’s “Good to Great” Strategy Map October 3, 2003. INSPIRES LEARNING & ENRICHES ALASKA. 9/30/03 draft. UAA’s “Good to Great” Strategy Map. STUDENT SUCCESS. ENGAGED SERVICE SUCCESS. SCHOLARLY SUCCESS. INSPIRES LEARNING & ENRICHES ALASKA. ALASKA REPUTATION.

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UAA’s “Good to Great” Strategy Map October 3, 2003

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  1. UAA’s “Good to Great” Strategy Map • October 3, 2003 INSPIRES LEARNING & ENRICHES ALASKA • 9/30/03 draft

  2. UAA’s “Good to Great” • Strategy Map STUDENT SUCCESS ENGAGED SERVICE SUCCESS SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ALASKA REPUTATION EFFECTIVENESS FINANCIAL HEALTH • 10/02/03 draft

  3. UAA’s “Good to Great” • Strategy Map STUDENT SUCCESS ENGAGED SERVICE SUCCESS PROGRAM QUALITY (15) SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ENGAGED LEARNING (3) (14) ALASKA REPUTATION EFFICIENCY (13) EFFECTIVENESS QUALITY HIRES FINANCIAL HEALTH (2) (12) GroupA • 10/02/03 draft

  4. “Group A” Definitions & Metrics • Scholarly Success • Effectiveness / Efficiency

  5. # 2 Effectiveness Definition: Faculty and staff perform their functions effectively, achieving targeted results. Metric: Number of other Tier 1 Metrics that are in "Green" status.

  6. # 3 Scholarly Success Definition: Faculty make contributions to their fields of study by advancing and / or applying knowledge. Metric: Number of publications or juried works from annual activity report DIVIDED BY faculty research FTE* from the previous year. * Full Time Equivalent

  7. # 12 Quality Hires Definition: UAA attracts and retains top talent for faculty and staff positions. Metric: Under Development

  8. #13 Efficiency Definition: Maximize output with available resources. Metric: No. 13a: for faculty: FTES*/ FTEF**). No. 13b for staff: FTES/FTEE. * Full Time Equivalent Student; **Full Time Equivalent Faculty

  9. #14 Engaged Learning Definition: Students are discussing and applying their studies outside the classroom, shifting the paradigm of standard classroom interaction. Community-based learning and research experiences conducted outside the classroom are connected to course content through reflection and discussion. Metric: Number of student hours spent on this activity. Consider adding prevalence of participating in a community-based project as part of a regular course within 1st-year students and seniors as an initial measure because it is collected in the National Survey of Student Engagement. Hours of service per student within an academic semester course: as reported in the Center for Community Engagement & Learning student evaluation.

  10. # 15 Program Quality Definition: Programs achieve learning outcomes consistent with professional society standards using national or regional accreditation where appropriate. Metric: Percent of departments meeting or exceeding standards on their scheduled yearly review, whether that is the national/regional accreditation or an interim outcomes assessment.

  11. UAA’s “Good to Great” • Strategy Map Group B LEARNING READINESS (17) STATE & STUDENT PROFESSIONAL NEEDS ENROLLMENT & RETENTION (18) (16) STUDENT SUCCESS ENGAGED SERVICE SUCCESS (4) (5) SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ALASKA REPUTATION EFFECTIVENESS FINANCIAL HEALTH • 10/02/03 draft

  12. “Group B” Definitions & Metrics • Student Success • Engaged Service Success

  13. #4 Student Success Definition: Students master curricula studied. Metric: Number of annual awards (e.g. degrees, certificates, etc) DIVIDED BY FTES. Number of annual awards in each academic program and degree/certificate category; Number of associate, baccalaureate, and masters degrees, and certificates.

  14. #5 Engaged Service Success Definition: Faculty, Staff, and Students engage in service in the community in a way that enhances both their experience and the community's well being. Metric: Hours of engaged Service per student FTE. Hours of engaged service per faculty member. Hours of engaged service per staff member.

  15. #16 Enrollment & Retention Definition: Increase in annual number of students (FTE) taking courses, training, professional development, or continuing education at UAA. Students complete the course of study that they begin. Metric: For each semester, the trend in absolute number of opening AND closing FTES by level. Display metric as a set of graphs, comparing trend over time, one graph per level. Official opening number of FTES enrolled in classes at official opening as defined by UA System (3rd week). Official closing number of FTES: Number of FTES enrolled in classes at the end of the semester.

  16. #17 Learning Readiness Definition: Students are enrolled in courses of study consistent with their goals, abilities, and circumstances. Metric: Trend in course completion rate. Successfully complete means receiving a grade of A, B, C, P, or in some cases, D. Show percent in a graph as trend of 3 years.

  17. #18 State & Student Professional Needs Definition: UAA offers courses of study that meet both student and state needs. Students achieve their academic goals and become employed in jobs in highest demand. Metric: Number of alumni placed into relevant job-types from the state high-demand job list DIVIDED BY number of relevant job openings materialized from the high-demand job list.

  18. UAA’s “Good to Great” • Strategy Map STUDENT SUCCESS ENGAGED SERVICE SUCCESS EFFECTIVE TECHNOLOGY SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA (8) EFFECTIVE COMMUNICATION ALASKA REPUTATION (9) (6) EFFECTIVENESS NON-STATE REVENUE FINANCIAL HEALTH (10) (7) ALLOCATED TIME & RESOURCES (11) Group C • 10/03/03 draft

  19. “Group C” Definitions & Metrics • Reputation • Financial Health

  20. #6 Alaska Reputation Definition: Community is willing to recommend UAA to prospective students (traditional AND non-traditional). Or, if that is cost prohibitive: prospective students rate UAA highly on criteria they will use to decide where to attend school. Metric: Number of favorable responses on key questions divided by total number of respondees.

  21. #7 Financial Health Definition: Sufficient and sustainable revenues are available to advance goals and cover projected expenses. Metric: (next year's projected cumulative unrestricted revenue divided by this year's projected cumulative unrestricted revenue) DIVIDED BY (next year's projected cumulative unrestricted expense divided by this year's cumulative YTD unrestricted expense)

  22. #8 Effective Technology Definition: UAA implements technology that improves productivity and competitiveness. Metric: Current year IT $ going to designated productivity-competitiveness oriented projects DIVIDED BY total current year non-maintenance IT project $.

  23. #9 Effective Communication Definition: Major UAA stakeholders know of institution's accomplishments and needs. Metric: Stakeholder opinion survey response (non-indexed, display as a graph with different segments separate). Includes internal and external stakeholders.

  24. #10 Non-State Revenue Definition: Reduced reliance on state appropriations through diversification of revenue sources. Metric: Total unrestricted revenue excluding state appropriations/total unrestricted revenue.

  25. #11 Allocated Time & Resources Definition: Resources ($$ and headcount) are allocated to top priorities of UAA as articulated by the Cabinet. Metric: TBD, but something like: total $$ allocated to designated top priorities vs. total $$ allocated to other projects.

  26. UAA’s “Good to Great” • Strategy Map LEARNING READINESS STATE & STUDENT PROFESSIONAL NEEDS ENROLLMENT & RETENTION STUDENT SUCCESS ENGAGED SERVICE SUCCESS PROGRAM QUALITY EFFECTIVE TECHNOLOGY SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ENGAGED LEARNING EFFECTIVE COMMUNICATION ALASKA REPUTATION EFFICIENCY EFFECTIVENESS NON-STATE REVENUE QUALITY HIRES FINANCIAL HEALTH ALLOCATED TIME & RESOURCES • 10/02/03 draft

  27. UAA’s “Good to Great” • Strategy Map INSPIRES LEARNING & ENRICHES ALASKA • 9/29/03 draft

  28. UAA’s “Good to Great” • Strategy Map Excellence (19) Pursuing Learning / Continuous STUDENT SUCCESS ENGAGED SERVICE SUCCESS Integrity (20) Access (22) SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ALASKA REPUTATION EFFECTIVENESS FINANCIAL HEALTH Excellence (21) Pursuing Stewardship Learning / Continuous • 9/30/03 draft

  29. Our Mission and Core Values: the foundation of all we aspire to do… • Inspire Learning • Enrich Alaska • Integrity • Access • Stewardship

  30. #1a Inspires Learning Definition: UAA inspires individuals and organizations to pursue learning. Metric: IN A GENERAL STATEWIDE COMMUNITY SURVEY: Percent of Alaskans who have pursued or who intend to pursue learning who attribute that desire to UAA DIVIDED BY (the percent of Alaskans who have pursued or who intend to pursue learning).

  31. #1b Enriches Alaska Definition: UAA Contributes to the social and economic well being of Alaska. Metric: Percent of households (HH) who have a member who has ever attended UAA.

  32. #19 Continuous Learning / Pursuit of Excellence Definition: Organization adheres to process of continuous improvement: 1) They have a plan; 2) They are using/executing it; 3) They are experiencing improvement in the specified areas; and, 4) They are conducting ongoing program reviews. Metric: Number of milestones in all plans that are met in the quarter DIVIDED BY number of milestones in all plans that are due in the quarter.

  33. #20 Access Definition: Southcentral Alaskan residents that can benefit from higher education have the opportunity to do so. Metric: UAA's enrollment/adult population compared to US enrollment/US population.

  34. #21 Stewardship Definition: Being accountable to supporters for effectively and efficiently using resources for their intended purposes. Metric: Percent of initiatives that achieve, with resources allocated, their intended outcomes.

  35. #22 Integrity Definition: Students - Mastery of knowledge in a manner that demonstrates integrity. Faculty/Staff - Mastery of knowledge, currency in field; utilize best practices; engage in professional development. Metric: TBD

  36. GROUP B Foster Andes Miller Weems Lazzell Burnes • UAA’s “Good to Great” • Strategy Map Excellence (19) Pursuing Learning / Continuous LEARNING READINESS (17) STATE & STUDENT PROFESSIONAL NEEDS GROUP A Foster Jeffries Peterson Rice Parten Narang ENROLLMENT & RETENTION (18) (16) STUDENT SUCCESS ENGAGED SERVICE SUCCESS Integrity (20) (4) Access (22) (5) PROGRAM QUALITY (15) EFFECTIVE TECHNOLOGY SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA (8) (1a) ENGAGED LEARNING (3) (14) EFFECTIVE COMMUNICATION ALASKA REPUTATION (1b) EFFICIENCY (9) (6) (13) EFFECTIVENESS NON-STATE REVENUE QUALITY HIRES FINANCIAL HEALTH (2) (10) (12) (7) Excellence ALLOCATED TIME & RESOURCES (11) (21) GROUP C Foster Whitney Dede Orley Carter-Chapman Bruce Pursuing Stewardship Learning / Continuous • 9/30/03 draft

  37. UAA’s “Good to Great” • Strategy Map STUDENT SUCCESS - COLLEGE BOUND HS SENIORS STATE NEEDS – HIGH DEMAND PROGRAMS Excellence Pursuing Learning / Meeting UA System Performance Objectives ACADEMIC QUALITY University of Alaska System Continuous LEARNING READINESS STATE & STUDENT PROFESSIONAL NEEDS ENROLLMENT & RETENTION RESEARCH STUDENT SUCCESS UNDER DEVELOPMENT… ENGAGED SERVICE SUCCESS Integrity Access DIVERSIFY REVENUES PROGRAM QUALITY EFFECTIVE TECHNOLOGY SCHOLARLY SUCCESS INSPIRES LEARNING & ENRICHES ALASKA ENGAGED LEARNING EFFECTIVE COMMUNICATION ALASKA REPUTATION EFFICIENCY EFFECTIVENESS NON-STATE REVENUE QUALITY HIRES FINANCIAL HEALTH Excellence ALLOCATED TIME & RESOURCES Pursuing Stewardship Learning / Continuous • 9/30/03 draft

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