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Collecting statistics

Collecting statistics. ???*????*???*?!!. What?. Currently collected: Proactive – professional input Reactive – user assistance Quarterly stats – summary of branch activities. How?. Main ways of collecting stats: Aleph/ARC Gate reading Groupwise Tallies. What and how. Aleph/ARC

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Collecting statistics

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  1. Collecting statistics ???*????*???*?!!

  2. What? Currently collected: • Proactive – professional input • Reactive – user assistance • Quarterly stats – summary of branch activities

  3. How? Main ways of collecting stats: • Aleph/ARC • Gate reading • Groupwise • Tallies

  4. What and how • Aleph/ARC • Gate reading • Groupwise • Tallies • Circulation • Visitors • Correspondence, meetings, professional development • Queries, Orientation, training, income, informal meetings, etc.

  5. Aleph/ARC Aleph “General circulation statistics “ report for: • No. of loans • No. of renewals • No. of Short loans Use ARC for • No. of in-house transactions • No. of In transit items (IBL) • No. of items in collection

  6. Gate Morning and evening readings Calico visitor numbers should be available via the visitor book

  7. Groupwise Keep a Groupwise file for evidence of your correspondence with users, arranging meetings, etc. (or use “sent” file) Also, store evidence of user feedback (e.g. thank you, praise, etc.)

  8. Tallies Tally = to count The stats you keep manually by counting transactions, e.g. no. of queries. Covers most of the stats required

  9. Thank you!

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