'India post' presentation slideshows

CUSTOMER GRIEVANCE HANDLING SYSTEM

CUSTOMER GRIEVANCE HANDLING SYSTEM. CUSTOMER CARE / SERVICE. WHAT IS CUSTOMER CARE / SERVICE? WHAT ARE ITS ADVANTAGES?. CUSTOMER CARE / SERVICE. Customer Care is - being sensitive to the needs & expectations of customers

872 views • 67 slides

WELCOME

WELCOME. Present scenario 70% of people live in rural areas Most villages & small town do not have connectivity to mainstream economy. Potential of India Post Dept has over 1.55 lakh POs across the country with more than 1.25 lakh in rural area

584 views • 43 slides

PRODUCTS & SERVICES

PRODUCTS & SERVICES. PLAN OF PRESENTATION. Postal services today with cake exercise Recap of products and services Discussion of features of products/services by trainees working in groups. Postal service today. Erosion of monopoly -Emergence of competition

640 views • 41 slides

India Post Empowering &connecting India

India Post Empowering &connecting India. Vision. India Post's products and services will be the customer's first choice. MISSION. To sustain its position as the largest postal network in the world touching the lives of every citizen in the country.

556 views • 41 slides

welcome

570 views • 41 slides

Mail Network Optimization Project

Mail Network Optimization Project. Interaction with the Staff Side. New Delhi, November 23, 2010. The Background. Impact. Inconsistent quality of service High operational costs Eroding customer base. External Factors. Systemic Issues. Declining mail volumes

706 views • 41 slides

India Post Empowering &connecting India

India Post Empowering &connecting India. Vision. India Post's products and services will be the customer's first choice. MISSION. To sustain its position as the largest postal network in the world touching the lives of every citizen in the country.

561 views • 41 slides

Mail Network Optimisation Project

Mail Network Optimisation Project. Introduction of the project to the Unions. July 15, 2010. Explaining the Project details: Strategy, Work plan, Process re-design, expected outcome. 2. 11:30 - 12:15. Suggestions and view points of the staff side on the project and its status. 3.

487 views • 38 slides

Coming together is a beginning. Keeping together is progress. Working together is success.

Coming together is a beginning. Keeping together is progress. Working together is success. . Hub system for First Class Mail and Register Mail Already implemented for Speed Post. Department is claiming that the Speed Post Hub system is a successful one. Is it true? No!!!!

498 views • 37 slides

Mail Network Optimisation Project: Speed Post KPIs & First Class Mail Network

594 views • 29 slides

India Post Empowering &connecting India

684 views • 28 slides

India Post Empowering &connecting India

430 views • 28 slides

Market Research report

Market Research report. Business Mail. Products and service categories. Speed Post International Parcel Post Express Parcel Post Postal Life Insurance Post Office Savings Bank Money Transfer Business Mail. Business Mail. Study Objectives. Identify Major Players and current services

251 views • 14 slides

Annotations

Annotations. DISHA. Log In. User name. Hari . Password. ******. Forgot password ?. Log In. Remember me always in this system. Annotations. Welcome Hari | Logout. DISHA. HOME. LEARN ONLINE. MENTORING. RESEARCH. Testimonials.

271 views • 13 slides

FNPO

FNPO. Welcome. FNPO. STAFF ISSUES IN TRANSFORMATION OF INDIA POST INTERACTION WITH OFFICERS (HAG) by D. Theagarajan Secretary General FNPO. FNPO. In 1980s we delivered mails within 24 hours It started one day delay in 1984 Who is responsible?. FNPO.

284 views • 13 slides

Training Opportunities in India Post

Training Opportunities in India Post. Presentation at the Pan African Postal Union 6 th and 7 th June 2009 Cairo, Egypt. India Post today. Network - covers the entire country. every fifth village has a post office .

331 views • 13 slides

Quiz on Special Delivery Procedures

Quiz on Special Delivery Procedures. Training For Postman of India Post. A Money order is addressed to a Minor below 5 years. He is residing with his parents. To whom the MO should be paid? Either of the Parent.

245 views • 12 slides

Market Research report

214 views • 12 slides

RTI - ACT

RTI - ACT. ROLE OF POST OFFICES. RTI. All the head post offices are designated as nodal agency for receipt of applications. Applications received on behalf of all the central government departments. Transferred to CPIOs of concerned Ministries/Departments. RTI.

250 views • 9 slides

MO videsh

MO videsh. Features and operations. What is MO Videsh ?. Money Order Videsh is a new offering of India Post to facilitate remittances to foreign countries and receiving of remittances from foreign countries through the medium of your neighbourhood Post Office through Eurogiro network.

337 views • 9 slides