Overview of Scanning
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Overview of Scanning Presented by Tom Day Senior VP, Intelligent Mail & Address Quality Friday, February 20, 2009 Webinar #14. Agenda. Agenda for Today’s Discussion. Scanning Terminology Scanning System Facts Scanning Applications Scanning events Surface Visibility

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Overview of scanning presented by

Overview of Scanning

Presented by

Tom DaySenior VP, Intelligent Mail & Address QualityFriday, February 20, 2009

Webinar #14


Overview of scanning presented by

Agenda

Agenda for Today’s Discussion

  • Scanning Terminology

  • Scanning System Facts

  • Scanning Applications

  • Scanning events

  • Surface Visibility

  • Actions in the near future


Overview of scanning presented by

Scanning Terminology

Active scanning

Requires human intervention to create scanning event

Passive scanning

Utilizes “in-process” scans from automated distribution equipment; i.e. DBCS or material handling systems such as IDR or TMS.


Scanning system facts

Scanning System Facts

Intelligent Mail Data Acquisition System [IMDAS]

  • 300,000+ Intelligent Mail Devices [IMD]

  • IMDAS deployed in over 35,000 facilities

    - Delivery & Retail Units, Processing and Distribution Centers, Bulk Mail Entry Units

  • IMDs facilitate the capture and transmission of Acceptance, Transit, Delivery Status and Final Disposition scan events for USPS Products


Imdas infrastructure

IMDAS Infrastructure

Intelligent Mail Data Acquisition System


Scanning system facts1

Scanning System Facts

Surface Visibility

  • Deployed to 160 facilities

    • 119 P&DCs

    • 21 STCs/L&DCs

    • 20 BMCs

  • 1.5M Rolling Stock Containers bar coded

  • 40,000 Trailers bar coded

  • 13,000 devices/4,000 Ring Scanners deployed


Scanning system facts2

Scanning System Facts

Passive Scanning

  • All automated processing systems:

    • Letters (AFCS, DBCS, CSBCS, MPBCS)

    • Flats (AFSM, UFSM, FSS)

    • Packages/Bundles (APPS, SPBS, SSIU)

    • Material Handling (TMS, IDR)

  • Data aggregated at facility level in IDS

  • Data aggregated at national level via IMVIS


Overview of scanning presented by

Scanning Applications

  • Product Tracking (DELCON)

  • Revenue Protection/Revenue Assurance (Form 8125)

  • Service Measurement (Start-the-Clock)

  • Operational Diagnostics (Managed Service Point)

  • Operational Performance (PO Box Uptime)

  • Auto/Semi-Automated Material Handling (TMS/IDR)

  • Enforce SOP’s (Collection Point Management System)

  • Data for Information Systems (VOIS)


Scanning events

ScanningEvents


Scanning events1

Scanning Events

Acceptance Scans

  • Represents USPS possession of mail

  • Starts the Clock for Scan and Service Performance Measurement

  • Commercial/On-Line Postage Acceptance

    • Shipment Barcode Scan

    • DC/eVS Arrive, Bulk Enroute (Parcel Select)

  • BMEU, Delivery Unit, BMC, ASF, Retail Unit

  • Retail Acceptance based on mailpiece level scan

    • POS One, IRT and IMD


Scanning events2

Scanning Events

Transit Scans

  • Provides Visibility for End to End track and trace

  • Bulk Enroute – Scans captured by Parcel Sorters at BMCs

  • Enroute – Scans captured by IMD, SV, SPBS, APPS at Processing Facilities


Scanning events3

Scanning Events

Destination Scans

  • Provides Delivery Status/Final Disposition

  • Supports Stop the Clock for Scan and Service Measurement

  • Captured by POS One, IMD, SV


Scanning events4

Scanning Events

Delivery Status Events

  • Attempted

  • Refused

  • Undeliverable as Addressed

  • Forwarded

  • Arrival at Unit

  • Missent

  • Return to Sender

  • Arrive Pickup Point

  • Mis-shipped

  • Available for Pickup

  • DC.eVS Arrive

  • Return to Sender-Not Picked Up


Scanning events5

Scanning Events

Final Disposition Events

  • Delivered

  • Picked up by Agent

  • Received at Opening Unit

  • Dead Mail


Scanning events6

Scanning Events

Express Mail Required scans

  • Acceptance at Retail, BMEU

  • Enroute scans at Origin Processing Facility

  • Enroute scans at Destination Processing Facility

  • Arrival at Unit scans at Destination Delivery Unit

  • Final Disposition scans at Destination Delivery Unit


Scanning events7

Scanning Events

Parcel Select(entered at either DBMC or DDU)

Required scans

  • Shipment Acceptance scans at BMEU or Delivery Unit

    - Shipment Barcode Scan

    - DC/eVS Arrive, Bulk Enroute

  • DC/eVS Arrive scans on 5 pieces or 5% on DDU shipments

  • Arrival at Unit scans at Delivery Unit (planned implementation by April 2, 2009)

  • Final Destination scans at Delivery Unit


Scanning events8

Scanning Events

Delivery Status or Proof of Delivery services

  • Delivery Confirmation

  • Signature Confirmation

  • Insured

  • Certified

  • Return Receipt for Merchandise

  • Registered Mail, etc


Scanning events9

Scanning Events

Delivery Status or Proof of Delivery services

Required Scans

- Enroute or Bulk Enroute scans at Origin Processing Facility (implementation by April 2, 2009)

- Arrival at Unit scans at Delivery Unit (implementation by April 2, 2009)

  • Final Destination scans at Delivery Unit

    Additional Scans

  • Retail Acceptance (if presented at retail counter)

  • Passive Enroute scans on machineable parcels if processed by MPE with scanning capability at Destination Processing Facility

  • Delivery Status scans at Delivery Unit where necessary


Scanning events10

Scanning Events

Parcel Returns Service

Required Scans for Return Delivery Unit

  • Delivery Status Event - Available for Pickup

  • Final Disposition Event - Picked Up by Agent

    Required Scan for Return BMC

  • Transit Event - Bulk Enroute for machinable parcels


Scanning events11

Scanning Events

Open & Distribute

Allows mailers to expedite movement of any class or sub-class (except Express Mail) between postal facilities

Required Scans

  • Truck Manifest scan if PS Form 3152 or 5630 presented by mailer

  • Acceptance Scan if no PS Form 3152 or 5630 presented by mailer

    Final Destination Scan

  • Received at Opening Unit event from SV

  • Delivered event from IMD


Surface visibility

SurfaceVisibility


Surface visibility overview

Surface Visibility Overview

Surface Visibility Components

  • Uniquely Identifying Assets (sacks, trays, mail transport equipment, trailers)

  • Tracking Assets at key handoff points (arrival, departure, interim points)

  • Quality Checks (preventing mis-loads and mis-routings in real time)

  • Decision Support (improved dock management and advance notifications)

  • Electronic Forms (automate data collection)

  • SV Web for Management views into real time operations.


Overview of scanning presented by

Surface Visibility Asset Tracking

TrailerArrive

Outbound Facility Scanning

Trailer Depart

Container Close

Container Load

Container Build

(optional)

Placard Assign

Container Stage (Optional)

Inbound Facility Scanning

TrailerUnload

Ready to Process

To Operations…


Overview of scanning presented by

Surface Visibility Benefits

Service Improvement

Reduced Missents and Mis-routings

In the first year of operations, thousands of containers were prevented from being loaded on the wrong transportation

Service Diagnostics

Surface Visibility providing insight into common “bad-practices” in dispatching mail that have caused poor service performance for years

Dispatch Performance

Budget Performance

Advance Notification to Destinating Facilities

Increased Vehicle Utilization

Surface Visibility provides real-time and diagnostic information that improves budget and service performance by maximizing operating efficiencies in several key areas:


Future actions

Future Actions

  • Update scanning requirements as defined by USPS Product Managers, February 23, 2009

  • Develop standardized process based on updated requirements, March 13, 2009

  • Training/communications to support standardized process, March 20, 2009

  • Nationwide implementation of standardized process, April 2, 2009

  • Explore use of additional technology to improve efficiency, Fall 2009

  • Develop/modify metrics to drive desired results, Summer 2009


Standardized scans to support product visibility

Standardized Scans to Support Product Visibility

  • Enroute Scans via Mail Processing Equipment or Handheld devices for Express Mail and Priority Mail at Mail Processing Facilities

    • Emphasis on passive Enroute scans at Origin processing facilities

      • APPS

      • SPBS

      • Holotrak

      • Overhead at “SWYB” operations (Air NMO)

      • Manual Scans with IMD or SV where necessary

  • Require Arrival at Unit Scans for Confirmation Services products upon arrival at Destination Delivery Unit

  • Introduce “Sorting/Processing Complete” scan for Delivery Unit parcel distribution operations

    • Leverage Arrival at Unit and Sorting/Processing Complete” scans to generate Out for Delivery information for customers


Questions

Questions

ANY QUESTIONS?

NOTE: Questions and/or comments can be sent to [email protected] at any time


Overview of scanning presented by

Webinar #15

Friday, February 27, 2009

Package Services

and

Special Services

Measurement

Presented by

Lizbeth Dobbins and Steve Monteith


Past presentations

Past Presentations

  • Good News!

  • The 13 previously presented webinars in this series are now posted on Blue at:

  • http://hqops.usps.gov/sfopm/DPMG/webinars.asp

  • Or,

  • - Go to Blue

  • - Click on “Inside USPS”

  • Click on “Operations”

  • - Click on “Operations Support”

  • - DPMG Webinars is the first listing

  • NOTE: Only the PowerPoint presentations are posted. The audio portion is not.


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