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Meaning, Learning and Identity. Self-Directed Management for Communities of Practice. Seminar 23 rd October 2007 Dr Ann Wales Programme Director for Knowledge Management [email protected] Overview. Diversity in communities Commonality in communities

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Meaning learning and identity

Meaning, Learning and Identity

Self-Directed Management

for

Communities of Practice

Seminar 23rd October 2007

Dr Ann Wales Programme Director for Knowledge Management [email protected]


Overview
Overview

  • Diversity in communities

  • Commonality in communities

  • Roles and responsibilities

  • Example

  • Developing your communities


Definition
Definition

  • “ A Community of Practice is a group of people with a common sense of purpose who agree to work together to share information, build knowledge, develop expertise and solve problems.”



Diversity 1

Structure

Profession-based

Cross-cutting

Time-bound

Umbrellas

Set-up

Endorsing / Formalising existing groups

Generating new communities through common cause

Diversity (1)


Diversity (2): Connecting and Communicating

Hierarchy

“Isolate”

Monologue-Dialogue

Dialogue-Conversation

Conversation-Dialogue

Conversation-Conversation

Linked groups

Integrated Community

Managing across diverse networks of care

Goodwin et al 2004


Diversity 3 roles and responsibilities
Diversity (3):Roles and Responsibilities

Practice Leader

Core Team Members

Technologist

Admin/Events Coordinator

Sponsor

Mentor

Thought Leader

Boundary Spanner

Subject Experts

Coordinator

Champion

Facilitator

Core and Peripheral Participants

Community Journalist

Librarian

Integrator

Evangelists

Content Coordinator


Commonality in successful communities

Commonality in (successful) Communities

Simple Rules for Complex Systems


Commonality 1

Purpose

Mode of operation

Benefits and evaluation

Whythe community exists

Howit works

Whatit achieves and delivers

Commonality (1)


Commonality 2
Commonality (2)

  • Commitment - to common purpose and goals

  • Collection – identifying and organising information

  • resources

  • Connection – sharing knowledge among members


Commonality 21
Commonality (2)

  • Connection Collection

Commitment


Commonality 3 roles and responsibilities
Commonality (3):Roles and Responsibilities

  • Leadership – champion and steer

  • Managing resources – documents, training materials etc

  • Facilitating learning

  • - learning for practice

  • - information literacy

  • Communication – internal and external


Commonality 4 practice
Commonality (4):Practice

  • Leadership

  • Facilitating learning

  • Managing resources

  • Communication

  • Practice as:

  • Learning

  • Meaning

  • Identity

    • (Wenger, 1998)


Example nmahp ehealth managed knowledge network

Example:NMAHP eHealth Managed Knowledge Network


Nmahp ehealth mkn
NMAHP eHealth MKN

  • Purpose:

  • “To establish an effective operational network of NMAHPs equipped with core knowledge management competences, accessing and sharing knowledge and information resources and good practice, and creating new knowledge as an integral part of eHealth activities within everyday professional practice for patient benefit.

  • “The electronic tool supporting the realisation of this vision is the NMAHP eHealth MKN Portal.”


KSG

MKN Core Group

External stakeholders

MKN Facilitator

Leadership

MKN

Coordinator

Board and Chair

Managing resources:

Information Specialist

NMAHP eHealth MKN


Implementation plan
Implementation Plan

  • Collaborative eHealth projects using MKN tools.

  • Programme of updating resources

  • Programme of training to develop eHealth and knowledge management competencies

  • Benefits realisation plan


Meaning learning and identity1

Meaning, Learning and Identity

Self-Directed Management

for

Communities of Practice

Seminar 23rd October 2007

Dr Ann Wales Programme Director for Knowledge Management [email protected]


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