1 / 8

The Role of the CIOs in Korea ’ s Public Sector

The Role of the CIOs in Korea ’ s Public Sector. Kijoo Lee Senior Information Officer ISGIF, the World Bank Sep 22, 2004. Current Situation of E-Gov in Korea. Seamless. 5 th. Transactional. 4 th. Provision of integrated online services. Interactive.

oliana
Download Presentation

The Role of the CIOs in Korea ’ s Public Sector

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. The Role of the CIOsin Korea’s Public Sector Kijoo Lee Senior Information Officer ISGIF, the World Bank Sep 22, 2004

  2. Current Situation of E-Gov in Korea Seamless 5th Transactional 4th • Provision of integrated online services Interactive • Online processing of documents (visa and passport issuance, birth and death registration) • E-payment of tax and fees 3rd Enhanced • Communica- tions thrue-mail • Provision of online application form 2nd Emerging • 부처 및 기관간 • 경계없는 온라인 • 서비스 제공 • Periodic update of contents and information 1st • Limited access to information Thailand, Senegal Italy, Sweden China, India Korea(before CIO introduced ’98) US,Canada, Singapore, Korea (Source : UN, Benchmarking e-Government, June 2002)

  3. Implementing CIOs • Background • Establishment of Nat’l Info. Promotion System(’94~’96) • ICT Ministry (MIC) and Informatization Planning Office in MIC • Informtization Promotion Act • Informatization Promotion Fund • Informatization Promotion Committee (Chair : Prime Minister, Member : Ministers, Secretariat : MIC) • Needs for coordination within and across ministries • Weak positions and authorities of chiefs of IT divisions • Big private companies introduced CIOs

  4. Implementing CIOs (cont.) • Designation of CIO (’98) • National CIO : Minister of MIC (de facto) • CIOs of Ministries : Designated assistant ministers of planning and management as CIOs • CIOs of Government agencies : Designated director generals of planning and management as CIOs • CIO Council (’98) : Composed of CIOs at national level

  5. The key roles of CIO • Planning, prioritizing, coordinating and executing ICT initiatives and projects • Acquisition, allocation of ICT resources like budget, facilities and manpower • Reengineering business process • Enacting or revising regulations to make E-Government projects in effect

  6. Success and Lessons • Success • Facilitated E-Government projects thanks to CIO’s strong authorities and leadership (generally 3rd person in ministry) • Allocated more budget and human resources in ICT initiatives and conducted business reengineering process aggressively • Improved coordination among business bureaus • Increased knowledge and ICT facilities sharing • Assistant minister of planning and management is responsible for planning, budget, and organizational operations

  7. Success and Lessons (cont.) • Challenges and Lessons • CIO’s deficiency in ICT knowledge and experience • Deputy CIOs (staff of ICT division) with ICT expertise haven’t sufficient work experience in business groups • ICT is considered as secondary job by CIO • Difficult to recruit experts in private sector to government CIOs • Functions of CIO Council overlap with those of Informatization Promotion Committee

  8. Implications • Strengthening leadership and coordination is key to success in E-Government • CIO itself is not the unique way to strengthening leadership • It is not easy for CIOs to keep ICT expertise and leadership • Success of CIO system depends on • not only top government officials’ (President, Ministers) strong willingness and commitment to E-Government • but also support and cooperation of heads of business units

More Related