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Social Prototype Experience. Prototype Planning. Planning and Summary for <Customer>. create. experience. moderate. deploy. plan. Presenter Name Company name February 21, 2013. THE NEW WAY TO WORK TOGETHER. Process Flow. 1. 1. 2. 3. 4. State Goals/Objectives Review Activities
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Social Prototype Experience Prototype Planning Planning and Summary for <Customer> create. experience. moderate. deploy. plan. Presenter Name Company name February 21, 2013
Process Flow 1 1 2 3 4 State Goals/Objectives Review Activities Establish Measurements State Goals/Objectives Review Activities Establish Measurements • Review Overall Summary • Agreement to “Go” forward • Discuss Next Steps • Deployment Planning Activities and Summary for each Stage Perform Activities for Stage Review Participation Summarize, Review and Discuss Adoption Perform Activities for Stage Review Participation Summarize, Review and Discuss Adoption create. experience. experience. moderate. deploy. plan.
Establishing Social Collaboration Building your Communities Networking and Communication Working with your Newsfeed Prototype Experience Stages and Activities
Establishing the Social Collaboration experience will provide an understanding of some basic concepts using the following SharePoint features during this activity: Personal Sites Community Sites Team Sites Stage 1 – Overview Establishing Social Collaboration
Getting familiar with the basic features of Personal Sites, Community Sites and Team Sites. The users will establish closer ties with the people and communities in their organization and learn how to extend their own personal network Setup and establish profile on Personal Site Engage in Community Actively use the Newsfeed Add content to the Personal, Team and Community sites Stage 1 – Activities Establishing Social Collaboration
Summarize the members that have not logged in and the members that have logged in, their connections and contributions that have occurred during this first stage. This information will be used to encourage participation during the end of this stage and the beginning of the next stage. Frame the Scenario for the Social Prototype • Identify Users for Prototype • Add Identified Users to Sites and Communities • Work with users to access/initialize Personal Sites • Hello World Posts to the newsfeed Business Scenario Engagement • Map Scenario to Activities in Guide • Share Scenario and Activities with Participants
Communities use categories to organize discussions, visitors can become members of the community if they want to contribute to those discussions. Each community contains information about the members, content and reputation which is earned by actively posting in discussions, and when content is liked, replied to, or marked as a best answer by other community members. Stage 2– Overview Building your Communities
Work across communities, team sites and social space more efficiently Follow team sites and community sites and view them from your Personal Site Perform Group Conversation Sites activities • Create a conversation • Follow something • Invite a team member into the site • Add content • Follow content • View feeds/reply Community Sites • See what’s happening • Note who are members of the site • Check out the ratings • Documents (post and link) • Look at the owner/moderator features • Observe your reputation • Abuse Reporting Stage 2 – Activities Building your Communities
Summarize the participant's activities and show their community associations that they have built during this stage of the experience. Highlight the following activities: Category statistics @mentioned Top contributors in the community site Their reputation What's happening This information will be used to encourage participation during the end of this stage and the beginning of the next stage. Engage in the community • Establish closer ties with people, communities and sites • Reach both immediate and extended network re: daily events impacting work • Engage in Rich Discussions Across Multiple Topics • See what's happening across team sites, communities and the social space Build and Leverage the Community • Incentivize and Reward Participation • Surface Important Information and Thought Leaders • Manage Documents and Workflow • Enable Observational Dynamics
In this stage we will leverage some basic activities to communicate with our immediate network and branch out to the broader communities. Likingprovides a method to collect public validation or support for a message @Mentionscan be used to include members during post or reply to threads Following people, documents, sites, or tags Stage 3– Overview Networking and Communication
When members post or reply to threads, other members can like the original post or individual replies. On Personal Sites, likes are available in the newsfeed, view previously liked items [lost sense] On Community Sites, likes are available for posts and replies. Members can improve their reputation in the community by building up likes. Enable ratings on any list or library in the site, and choose to use either likes or star ratings. Following activities are a user-initiated action that indicates a user's interest in a specific document, person, site, or tag. Follow documents, sites and people [and tags] Follow an item to see new activities about that item appear in the newsfeed on the Personal Site When members post or reply to threads, they can tag other users by @mentioning them When mentioned, users receive an activity in their Personal Site Newsfeed that alerts them to the mention Stage 3– Activities Networking and Communication
Summarize the actions, the users that participated with examples of how they leveraged these capabilities to be shared with the other participants and capture the user's feedback for how they expect to leverage this across their team and/or organization. This information will be used to encourage participation during the end of this stage and the beginning of the next stage. Experience Networking and Communications interactions with the community members by leveraging the Liking, @Mentioning and Followingcapabilities • These actions will provide a good overview of the activities and resulting notifications that occur across the community as they surface in the Newsfeed on the participants Personal Sites Business Scenario Engagement • Map Scenario to Activities in Guide • Share Scenario and Activities with Participants
Experience the typical social networking site activities by combining new community experiences learned in the previous stages with personal aggregation of activities across environments and from other people. Track and interact with what’s happening from a central location to reduce inefficiencies associated with context switching. Leverage the micro-blog content posted by community members and updates inferred based on what people are doing or what’s happening to documents. Stage 4– Overview Establishing Social Collaboration
Use the Manage Documents and Workflow features by performing the following activities: Sharing Documents through Personal Site Microbloggingin the Newsfeed @Mentioning and #hash tagging content in the Newsfeed Stage 4– Activities Establishing Social Collaboration
Summarize the actions, the users that participated with examples of how they leveraged these capabilities to be shared with the other participants. Summarize how these activities tie directly to the business objectives that were defined in the initial requirements. If there were gaps in the usage scenarios that didn't address the requirements, identify them and begin building a list of potential resolution steps, configuration changes and/or customizations that might address this usage scenario gap. This information will be used to encourage participation during the end of this stage and the beginning of the next stage. Leverage the workflow capabilities in SharePoint to manage your documents and experience the workflow capabilities and social collaboration interactions with other community members. Engage with other community members members through the following activities: • Establish closer ties with people through collaboration and commenting on documents • Sharing documents through the Personal Site and commenting with @Mentioning to notify other community members about the content • Leverage Microblogging in the newsfeed with a combination of @Mentioning and #hash tagging content in the Newsfeed • Reply to comments, and notifications from other community members by Liking, @Mentioning and #hash tagging their content that has appeared in your newsfeed • Begin Following new community members that have posted content that appears in your newsfeed based on #hash tags your following
Time to review the overall experience, feedback from the community participants, learnings and next steps Assessment by stage Values gained from the experience Moving business initiatives to full realization Wrap Up – Summary Next Steps
Next Steps Plans for next stage of activities to move your business initiatives to planning and deployment
The Business Value of Enterprise SocialFour scenarios from our most successful customers Employee Engagement Team Collaboration Connected Organization Business Agility Get more done by connecting employees, customers, and partners Bring your intranet to life with social, mobile, and business data Innovate and adapt in a world of constantly changing business needs Give your people a voice and encourage them to make a difference
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