Regional innovation balancing social responsibility with business opportunity
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Regional Innovation – Balancing Social Responsibility with Business Opportunity. Michelle Mason, Managing Director, ASQ. About the Presenter. Michelle Mason Managing Director, ASQ. The Issue. What is the biggest cost driver for the military? ENERGY!. ENERGY!. Energy Conservation.

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Regional innovation balancing social responsibility with business opportunity

Regional Innovation – Balancing Social Responsibility with Business Opportunity

Michelle Mason,

Managing Director, ASQ


About the presenter
About the Presenter Business Opportunity

Michelle Mason

Managing Director, ASQ


The issue
The Issue Business Opportunity

What is the biggest cost driver for the military?

ENERGY!

ENERGY!


Energy conservation
Energy Conservation Business Opportunity

All branches of the military are looking to energy conservation to reduce their carbon footprint

  • The military awarded $8.9 billlion in energy contracts last year.

  • Of that amount, approximately $397.3 million went toward energy saving initiatives.


Growth opportunity
Growth Opportunity Business Opportunity


Why sr is important
Why SR Is Important Business Opportunity

“BP Oil Spill Confirmed as Worst in US History”

“Government to launch criminal probe into BP spill”

“BP’s credibility sank as oil spill grew”


Growing interest in sr
Growing Interest In SR Business Opportunity

  • Stakeholders seek transparency

  • World of Instant Information

  • Government is Getting Involved

  • Financial Savings


The dilemma
The Dilemma Business Opportunity

How to balance social responsibility against needs of an organization?


Quality can help
Quality Can Help Business Opportunity


Quality tools
Quality Tools Business Opportunity

  • Quality Professionals have the tools needed to drive consensus

    • Baldrige Criteria

    • Lean Methods

    • Six Sigma


Baldrige criteria
Baldrige Criteria Business Opportunity

  • Malcolm Baldrige Performance Excellence Criteria


Lean methods
Lean Methods Business Opportunity

  • Lean manufacturing principles:

    • Eliminate non-value-adding activities

    • Eliminate waste from the business

  • Lean enterprise principles:

    • Extend concepts through entire value stream or supply chain


Lean methods1
Lean Methods Business Opportunity

  • Types of Waste:

    • Overproduction

    • Waiting, time in queue

    • Transportation

    • Non-value-adding processes

    • Inventory

    • Motion

    • Costs of quality: scrap, rework, inspection

    • Utilization of human capital


Six sigma
Six Sigma Business Opportunity

  • Defect prevention vs defect detection

    • Customer satisfaction and bottom-line results

    • Apply anywhere that variation and waste exist

    • Apply for Innovation and improved customer satisfaction


Bottom line
Bottom Line Business Opportunity

Quality + Social Responsibility

= Competitive Advantage


Questions

Questions? Business Opportunity


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