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COMN3112 3.0 Problematic Communication in Organizations Lecture 1a. WELCOME!. ORGANIZATIONS PRODUCTS OF HUMAN COMMUNICATION BUT THEY SHAPE HOW WE TALK AND WITH WHOM WE TALK.
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COMN3112 3.0Problematic Communication in OrganizationsLecture 1a WELCOME!
ORGANIZATIONS • PRODUCTS OF HUMAN COMMUNICATION • BUT THEY SHAPE HOW WE TALK AND WITH WHOM WE TALK. • THIS COURSE IS ABOUT THE EFFECTS OF ORGANIZATIONAL STRUCTURE AND CULTURE ON THE QUALITY OF OUR TALK IN ORGANIZATIONS • HINT IN THE TITLE – “PROBLEMATIC” • WE DON’T GET WHAT WE WANT AS INDIVIDUALS OR AS WORK GROUPS • TALK CAN BE COMPETITIVE AND CONFLICTFUL INSTEAD OF COOPERATIVE
ORGANIZATIONAL STRUCTURE AND CULTURE AFFECTS • WHERE “PROBLEMATIC” TALK IS LIKELY TO OCCUR – AND WHEN TALK CAN TURN FROM COOPERATIVE TO CONFLICTFUL • WE WILL START WITH A DETAILED REVIEW OF THE IP COMMUNICATION MODEL • FOR 2111 STUDENTS THIS WILL BE A QUICK REVIEW • THEN REVIEW MY THREE MODE MODEL OF TALK TO SEE • WHICH TYPE OF TALK OCCURS MOST OFTEN IN ORGANIZATIONAL LIFE • WHICH TYPE COULD MORE EFFECTIVE IN DIFFICULT SITUATIONS
COMN 3112 IS A BLENDED LEARNING COURSE • COMBINES ELEMENTS OF “LIVE” FACE-TO-FACE TEACHING • A ONE HOUR PER WEEK TUTORIAL YOU MUST SIGN UP FOR AND ATTEND • PLUS CONTENT DELIVERED ON LINE • COURSE LECTURES HAVE BEEN VIDEOSTREAMED AND ARCHIVED • AVAILABLE ON A WEEKLY BASIS ON THE COURSE WEB SITE.
THIS COURSE IS TIME-TESTED • FOR NINE YEARS WE HAVE DEVELOPED TESTED AND RUN THIS COURSE • IT’S RATED VERY HIGHLY BY THE STUDENTS WHO HAVE TAKEN IT • IN TERMS OF THE QUALITY OF THE CONTENT, THE TEACHING AND THE ON- LINE EXPERIENCE • WE HOPE YOU WILL ALSO LEARN AND ENJOY
ONE TEXT REQUIRED • Communicating in Organizations: People, Processes and Problems by Dalton Kehoe, Pearson Education Canada, Custom Publication, 2012
COURSE TEXT • Available Two Places • York Book store • OR • Discount Text Books has some • 4699 Keele St. (in Plaza across from the main entrance to York on Keele - Last unit south next to Tim Horton’s) • Cheaper than York
Course Web Site • http://comn3111.thetalkpage.com • The “Go to” heart of the course
GO AT LEAST ONCE A WEEK Course News
The First Thing You’ll See The video is being mounted on your desktop!
The Next Thing You’ll See COMN 3311 COMMUNICAITON IN ORGANIZATIONS The video starts playing automatically. Slider
THE LECTURES • MOUNTED EACH FRIDAY FOR 14 DAYS • NO LECTURE LONGER THAN 30 MINUTES, MANY SHORTER • AVERAGE LENGTH – ABOUT 25 MINUTES • EMBEDDED VIDEOS ONLY PLAY IN THE LEFT HAND WINDOW WHERE I WALK AND TALK • GO IN EVERY WEEK • REGULAR ATTENDANCE RELATES TO HIGHER GRADES ON EXAMS
Only Course Password • For the Additional Readings there is a Password • 3112pass
AGAIN, THAT’S 3112pass
COMN 3311 Assignment Submissions • To submit essays electronically: • Enter name and student number • Choose your TA • Paste your essay into the appropriate area • Please note: You are still required to hand in a • hard copy of your work
COMN 3311 Assignment Submissions You will receive a confirmation number after you submit your assignment. Don’t wait until the last minute to send in your paper. If the system closes you out at 11:59 pm on the night of the due date, it’s the system clock that counts not the clock on your computer.
IN CONCLUSION • We’ve covered the basics of the course. • Please go to tutorial in the first two weeks and be sure you are on the tutorial list. • We ask students every year to give advice to new students…it’s always the same: • Keep Up With The Lectures!
IN CONCLUSION • Enjoy the course. • See you at the exam.
