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Staff Survey 2010

Staff Survey 2010. Policy and Resources Cabinet Panel 15 July 2010. Agenda. Background and response rates Benchmarking and comparisons Trend analysis and engagement Summary and actions being taken. Background and Summary of results. Full staff survey was conducted in Feb 2010

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Staff Survey 2010

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  1. Staff Survey 2010 Policy and Resources Cabinet Panel 15 July 2010

  2. Agenda • Background and response rates • Benchmarking and comparisons • Trend analysis and engagement • Summary and actions being taken

  3. Background and Summary of results • Full staff survey was conducted in Feb 2010 • Over 10,000 surveys were distributed. • Response rate was 34% (2008 31%) • Benchmark response rate for Local government is 50%

  4. Response Rates

  5. Benchmarking Questions above the LG benchmark

  6. Benchmarking Questions below the LG benchmark

  7. Trend Analysis Trend Comparison • 38 questions could be compared to the 2008 survey. • 13 of these showed a 5% or more increase from 2008 ( team co-operation, pride in working for HCC and wanting to do the best work one can for HCC) • 7 showed a 5% or more decrease from the 2008 responses (deadlines are seen to be realistic, whether employees receive constructive and regular feedback from line managers and perceptions of job security) • Remaining 18 questions had responses within 5% above or below 2008 responses.

  8. Engagement

  9. Engagement

  10. Summary Areas to celebrate • Colleagues / Teamwork . • Understanding of Job Role . • Performance Agreements / Accurate Appraisals • Equal Opportunities Areas for improvement • Change Management • Perceptions of Senior Management • Communication • Feeling Valued

  11. Actions for HCC Briefing to departmental boards Completed Develop Corporate Action Plan based on key themes Completed HCC & department reports published on Compass Completed Corporate Action Plan published on Compass Completed 3 month follow up meetings Begin Sept 10 Messages to update workforce June 10 onwards

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