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IT Staff Survey

IT Staff Survey. Spring 2012 Hoshin Planning Single point of compass Alignment towards a single goal. Background 187 staff, 4 locations, 2 personnel systems 2.5 years ago Performance planning “casual” Comment at all-staff meeting: “executive team can do [say]

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IT Staff Survey

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  1. IT Staff Survey Spring 2012 Hoshin Planning Single point of compass Alignment towards a single goal Background 187 staff, 4 locations, 2 personnel systems 2.5 years ago Performance planning “casual” Comment at all-staff meeting: “executive team can do [say] whatever, but we need to just continue to do our jobs to move things forward.” Translated as: You guys don’t provide much direction [value], but keep doing what you’re doing and we’ll do the same and status quo will prevail; everyone is happy and fine.”

  2. OIT Employee Empowerment Survey Started in Summer of 2012. Within an employees span of control, assess 5 elements = empowerment: Overall, I have the…. to do my job. • Authority • Accountability • Responsibility • Knowledge • Tools Two managerial goals: 100% response rate & fully empowered But not anonymous…

  3. Logistics & Results Qualtrics data import using API and .Net XML libraries Web app is .Net and dbase is SQL Server w/custom authentication/authorization, security tightly controlled. Pros/results Cons/drawbacks Single point of failure w/data expert Somehow not capture something significant Once we get to a relatively high number, lose focus • Managers are more serious about managing. • Addressed/ing authority issues • Updated JD and performance plans • Increasing alignment and focusing on deeper issues Question/Comments?

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