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FEDERAL CENTER OF TECHNOLOGICAL EDUCATION CEFET/RJ – BRAZIL

FEDERAL CENTER OF TECHNOLOGICAL EDUCATION CEFET/RJ – BRAZIL. COLLABORATIVE WORK: A CASE STUDY OF A PROJECT BUILT BY TWO VIRTUAL GROUPS. Antonio José Caulliraux Pithon, Magali da Rocha Martins. Contents. 1 - CSCW – Computer Supported Cooperative Work

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FEDERAL CENTER OF TECHNOLOGICAL EDUCATION CEFET/RJ – BRAZIL

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  1. FEDERAL CENTER OF TECHNOLOGICAL EDUCATIONCEFET/RJ – BRAZIL COLLABORATIVE WORK: A CASE STUDY OF A PROJECT BUILT BY TWO VIRTUAL GROUPS Antonio José Caulliraux Pithon, Magali da Rocha Martins

  2. Contents 1 - CSCW – Computer Supported Cooperative Work 2 - Creation and Concept of Teams 3 – Description of the Experiment 3 - Results Analysis 4 - Conclusion

  3. 1 – Computer Supported Cooperative Work What is CSCW? CSCW is a generic term which combines the understanding of the way people work in groups with the enabling technologies of computer networking, and associated hardwarwe, software, services and techniques. CSCW means the study of tools and techniques of groupware as well as their psychological, social and organizational effects.

  4. CSCW - Groupware Frequently, the term groupware appeared as a synonymous of CSCW CSCW is a study of computer systems developed to support groups of individuals work together, while gropware is often used as referring to real computer-based systems. Goupware is result of an addition of GROUP + softWARE

  5. Groupware tools Goupware systems are often categorized according to the time/location matix Place Time

  6. Groupware tools - synchronous MSN Messenger Skype

  7. portuguesegroup braziliangroup 2 - Creation and Concept of Teams “a team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable”. (Katzenbach, 1993)

  8. 3 – Description of the Experiment The experiment was carried through two groups: the group "A” composed by eight members in Course of Master of Science in Technology and group "B", composed by eight members of Graduate Level. The objectives of groups were distinct. While the group "A" would have to make a team based on cooperative work, group "B" would have to analyze the functioning of a small company and to search in the group "A", through only virtual interactions, subsidies for the elaboration of an improvement proposal. The characteristic to multidiscipline of the student staff from Master of Science course of the CEFET/RJ if also reflected in the composition of the group "A", composition for 1 lawyer , 3 Administrators of Companies, 3 Engineers of Production, 1 Engineer of the Computation and 1 Mechanical Engineer. All the components of group "B" were students of graduation in Engineering of the Production.

  9. Table below shows what was used for each groupware tool.

  10. For the identification of these documents, it was established a rule for the nomenclature of the objects, that allowed, in simplified way, not only the identification, as the establishment of a chronology of objects and a version control of changes.

  11. 4– Results analysis • As positive points of this cooperative work can be cited: • Establishment of a productive cordial approach inside the groups, based in the best social principles of the relationship; • Perfect engagement on domain the technology and the knowledge of the contribution tools; • Ample exchange of pertinent knowledge to each culture; • Easiness with the language; • Cultural aspects relative to the different abilities due the gap of knowledge and existing experience between the pupils of master’s degree brazilian and the portuguese pupils of graduation.

  12. The main negative points had been: • Lack of support and informations caused by the portuguese company, not supplying with all necessary information to the project. Causing for the two groups a incomplete planned task. That is, the visualization of the plan by refrigeration company directors was not reached; •  External interruptions as web connection falling, as much in Brazil as in Portugal

  13. 4 - Conclusion • One of the basic aspects for the gooddevelopment of a work in group is the contribution among its members;  The collaboration opens a space to growth and positive valuation for the individuals, therefore besides getting differentiated results on relation with those gotten by individual efforts , the relation among the group members operates on a constructive dependence in terms of valorization of each other, that induces a care and a collective identification on a distributed net with world-wide dimensions.

  14. THANK YOU

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