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Motivation

SPI Approaches and their Research Methods ISERN Meeting, Hawaii, 8-10 Oct. 2000 Reidar Conradi Software Engineering Group Dept. of Computer and Information Science (IDI) NTN U. Motivation. [Rifkin99]: process refinement (classic telecom) vs. product innovation (Web-companies).

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Motivation

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  1. SPI Approaches and their Research MethodsISERN Meeting, Hawaii, 8-10 Oct. 2000Reidar ConradiSoftware Engineering GroupDept. of Computer and Information Science (IDI)NTNU

  2. Motivation • [Rifkin99]: process refinement (classic telecom) vs. product innovation (Web-companies). • Have we given industry the “wrong” SPI paradigms and methods? • Cannot apply the same methods in small and large projects / companies. • Recent trends on incremental / component-based development -- unfit to “classic” SPI?

  3. Disciplined vs. Creative work • Disciplined: following a preplanned / prescribed formal process (“military” way). Positivist/objective: hard data, data analysis. • Creative: cooperation, negotiation w/ customers and managers, not all preplanned, much improvisation (“Italian” way). Constructionist/subjective: influence, find out what really happens, action research. • “Odd couple” [Glass95] must be combined.

  4. Procurer-oriented vs. Customer-oriented • Procurer: minimize risk -- so certification à la ISO-9000, CMM etc. Same procedure fits all, disciplined process? => Internal and formalistic, top-down? • Customer/user: want quality -- needed functionality at optimal time/price. Specific to need, creative process? =>External gains, quality chain, bottom up? • How to combine internal/external view?

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