Information Services Division

1. Information Services Division Kate Harley Head of Waiting Times Programme ISD better information --> better decisions --> better health

2. About the Programme • Measurement of waiting against targets • Inpatients/day cases and outpatients • A&E • Cancer • Hip # • Diagnostic tests better information --> better decisions --> better health

3. Developments • 18 weeks RTT • Audiology • New Cancer targets • Extended diagnostics • Musculoskeletal services • Drug treatment better information --> better decisions --> better health

4. Audiology data collection and reporting • Various versions since April 2006. • Most recent requirements set out in letter to Chief Executives on 16th Dec 2008. • First data collection due 23 Jan 2009 more on that later ……………. better information --> better decisions --> better health

5. Summary of differences better information --> better decisions --> better health

6. Uses of the Information How will this information used ? • National and local quality & performance management and service improvement. • Monitoring progress towards 18 week RTT targets. Analysis and statistical calculations for: • Information Requests • Use by the Scottish Government Health Directorate • Parliamentary Questions (PQ’s) • Freedom of Information (FOI) requests (incl. Public, media, charities) better information --> better decisions --> better health

7. Why has the Scottish Government not used the Audiology information submitted to ISD to answer the following Parliamentary Questions? To ask the Scottish Executive… Question 1. ‘What the average waiting time is for assessment and fitting of hearing aids, broken down by NHS board, and when it expects the national audiology collection programme, being established by the Information and Statistics Division of NHS National Services Scotland, to provide such information.’ Question 2. ‘How many patients waited for more than (a) six months, (b) 12 months and (c) 24 months for a hearing aid to be issued after an initial hearing test and diagnosis in each year since 1999, broken down by NHS board.’ Question 3. ‘How many people had to wait for hearing tests after referral in each year since 1999, broken down by NHS board. better information --> better decisions --> better health

8. ISD’s Support Role • Technical • Definitional • Analytical • Support and information to the NHS Boards, Audiology Service, SGHD and others. • Raise awareness of the service at national level. better information --> better decisions --> better health

9. The Process • Data submitted on 23rd of every month, from January 2009 • Approx 7 days later, report to SGHD for performance management • Intention to publish as non National Stats from April better information --> better decisions --> better health

10. Next steps • Each NHS Board to nominate a contact from the Information Department. • A single return from each NHS Board • Liaise with suppliers if necessary to provide data required better information --> better decisions --> better health

11. Result of first data collection • So far… 3 named information contacts • 3 complete NHS Board data submissions • 1 partially complete • 1 old return • 2 total numbers only • 7 no return better information --> better decisions --> better health

12. New Dataset (effective 16 December 2008)Summary of adult data received by 30 January 2009 better information --> better decisions --> better health

13. Contact details Audiology@isd.csa.scot.nhs.uk better information --> better decisions --> better health