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Information Technology Division

Information Technology Division. New Faculty Orientation. Information Technology Division www.wku.edu/it. IT Helpdesk. www.wku.edu/it/helpdesk 270-745-7000. Monday – Friday 7:00 AM – 10:00 PM Saturday 8:00 AM – 8:00 PM Sunday 12:00 PM – 8:00 PM. Accounts www.wku.edu/it/accounts.

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Information Technology Division

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  1. Information Technology Division New Faculty Orientation

  2. Information Technology Divisionwww.wku.edu/it

  3. IT Helpdesk www.wku.edu/it/helpdesk 270-745-7000 • Monday – Friday 7:00 AM – 10:00 PM • Saturday 8:00 AM – 8:00 PM • Sunday 12:00 PM – 8:00 PM

  4. Accountswww.wku.edu/it/accounts NetID WKUID

  5. NetIDwww.wku.edu/it/accounts/netid • Active Directory (network login) • Exchange/email/ calendar • TopNet • MyStuff • Network printing • eSignature • Shared files • Blackboard • WKU Infoview • WKU VPN • WKU Wireless • Misc. WKU Services

  6. Other Accounts • WKUID • TopNet • Request programming services • Banner User ID • Banner • Online Banner Reports • WKU InfoView

  7. WKU Portalportal.wku.edu

  8. Email & CalendarOutlook

  9. Email & Calendaremail.wku.edu

  10. Bannerbanner.wku.edu

  11. TopNettopnet.wku.edu

  12. InfoViewinfoview.wku.edu

  13. MyStuffmystuff.wku.edu

  14. Technology Training www.wku.edu/it/trainingit.training@wku.edu www.wku.edu/it/videotutorials Training Calendar Session Descriptions Video Tutorials

  15. Available IT Trainingwww.wku.edu/it/training Microsoft Office 2010 Adobe Creative Suite 5 OU Campus Other Supported Software

  16. Training Online Blackboard ADA for Online Courses Adobe Captivate Adobe Connect Adobe InDesign Adobe Photoshop OU Campus Respondus Tegrity TurningPoint Clickers

  17. Blackboardblackboard.wku.edu

  18. Blackboard Mobile Learn

  19. iWKU

  20. Technology Resource Centerwww.wku.edu/it/trc • Specialized equipment and software • Equipment for checkout: • Still Cameras • Video Cameras • Audio Recorders • Laptops • Projectors • Much more!

  21. Instructional Design & Graphic ServicesMass Media & Technology Hall, 2nd Floor

  22. Communication & Network Servicestelecommunications@wku.edu • Desk phone • Local dialing to Bowling Green, Owensboro, and Glasgow • Long distance services • Voicemail • International service (upon request) • Network services • A highly reliable modern data network providing the foundation for IT services.

  23. Cellular Service • WKU Employee Discount: AT&T: 15% Sprint: 23% • To Obtain WKU Employee Discount: • Go to local cell phone store Or • Go to WKU Cellular Portal • www.wku.edu/it/cellular • Click Cellular Discount Portal

  24. Audio Visual Services • Projector Bulb Replacement • Audio/Visual Classroom Design • Audio/Visual Installations

  25. Room-BasedVideo Conferencing Services Network of 45 Room-Based Video Conferencing Systems, Used To: • Collaborate • Provide Trainings • Webinars

  26. Desktop-BasedVideo Conferencing Services Adobe Connect ProFunctionality Includes: • Polls • Quizzes (including short answer), True/False • Collaborative Screen Sharing & Desktop Sharing • Whiteboard • Two-way Audio / Video Capabilities for sessions with fewer participants • Chat Feature for sessions with more participants • Upload/Download Files

  27. Conferencing Resources • www.wku.edu/it • Select “Services” for a complete listing of contact, scheduling, and training • To Schedule IVS Class: • jessica.steenbergen@wku.edu • To Schedule Desktop V/C Training or Request Info: • adobe.info@wku.edu

  28. Student Technology Centerswww.wku.edu/it/labs • Cherry Hall • Thompson Complex Center Wing • Snell Hall • Helm Library • Grise Hall • Mass Media & Technology Hall • South Campus (inset)

  29. Campus Wirelesswww.wku.edu/it/network • “WKU-SECURE” is the recommended network for WKU F/S. • “WKU-WIRELESS” is available for devices that can’t take advantage of the added security of “WKU-SECURE.” • “WKU-GUEST” is a special, restricted network available for guests.

  30. Software Centerwww.wku.edu/it/sms Available at No Charge Amos Mathematica Microsoft Office Jaws Respondus SPSS SAS TurningPoint

  31. Software Centerwww.wku.edu/it/sms Other Software Available Adobe Creative Suite Adobe Acrobat Adobe Captivate Adobe Dreamweaver Adobe Photoshop Microsoft Visio Microsoft Project

  32. Software Centerwww.wku.edu/it/sms Available for Personal Use • Symantec Endpoint Protection • Microsoft Student Select Products • Office 2010 • Project • Visio • Adobe Student Products

  33. Computer Purchasewww.wku.edu/it/discounts-purchasing • Dell WKU Personal Purchase Program • WKU Education Apple Store

  34. College Technology Consultants • Todd Chappel- College of Health and Human Services • Kurt Fattic- Potter College of Arts and Letters • Eric Fisher- Library Systems Office • Thomas Gaffin- Glasgow Regional Center • Sondra Johnson- Elizabethtown Regional Center • Denis Mujic- Honors College • Casey Peden- Ogden College of Science and Engineering • Cody Turner- Gordon Ford College of Business • Lee Underwood- Owensboro Regional Center

  35. Desktop Support • Computer Provided • Included Software: • Microsoft Office 2010 • Symantec Endpoint Protection • Active Directory • Web Browser • Onsite Technology Support

  36. IT Helpdesk 270-745-7000 www.wku.edu/it/helpdesk www.wku.edu/it/chat www.wku.edu/it/systems-status

  37. WKU Technology Jump Startwww.wku.edu/it/employees

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