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Department of Home Affairs: Mpumalanga Province Performance Report

This report provides an overview of the achievements, challenges, and strategic goals of the Department of Home Affairs in Mpumalanga Province. It covers topics such as geographical layout, operational offices, capacity information, youth development programs, resources and budget, and more.

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Department of Home Affairs: Mpumalanga Province Performance Report

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  1. PRESENTED BY Mr RSS Zitha STATE OF THE PROVINCE: MPUMALANGA ACTING PROVINCIAL MANAGER: Mpumalanga

  2. TABLE OF CONTENT • Geographical outlay and Senior Management Team • Overview of Provincial Performance in relation to APP 2012/2013 • Footprint • Operational offices (including health facilities) • Mobile Offices • 4. Capacity information • Capacity levels • Employment equity • Leave • Staff Development • People and Performance Management • - Youth Development Programmes • Progress eradication of Corruption & vetting • Resources & Budget • 8. Operations – Civic & Immigration Services • Achievements • Challenges

  3. VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS • VISION • A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship • MISSION • The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation • VALUES • The DHA is committed to be: • People-centred and caring, Patriotic • Professional and having integrity, • Corruption free and ethical, • Efficient and innovative.

  4. MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement. The departmental relevant outcomes are NATIONAL OUTCOME 3 All People in South Africa are free and feel safe NATIONAL OUTCOME 5 Skilled and capable workforce to support an inclusive growth path. NATIONAL OUTCOME 12 An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship

  5. DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES) STRATEGIC OUTCOME ORIENTED GOAL 1 Secure South African citizenship and identity engineered by the Civic Services Unit STRATEGIC OUTCOME ORIENTED GOAL 2 Immigration managed effectively and securely in the national interest including economic, social and cultural development engineered by the Immigration Unit STRATEGIC OUTCOME ORIENTED GOAL 3 A service that is efficient, accessible and corruption free to be realised by all the departmental Units.

  6. OVERVIEW OF THE PROVINCE • Mpumalanga Province has a population of approximately 4 039 939. 90.9% of the population in Mpumalanga were Black African in 2011, with Ehlanzeni District consistently having the highest concentration of Black Africans compared with the other districts. It has however the lowest concentration of White population compared to the rest of the province (4.7%). A marginal increase has been seen in the proportion of the Indians/Asian population in the province. • Provincial boundary changes mostly affected North West. The second largest decrease in land size was for Mpumalanga, which decreased by 2991.9 square kilometers with Limpopo being the main recipient of this land area • 40.9% of the population in the province is illiterate • An increase is shown in the proportion of population that completed Grade 12 and higher education and a decline in the population with not schooling. • Approximately 80 000 undocumented persons are found in the area. Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines. Issue was taken up with the Minister.

  7. MPUMALANGA PROVINCE - POPULATION

  8. Overview of Provincial Performance in relation to APP 2012/2013 • Achievement in relation to 2012/2013 Provincial business plan: • Province achieved 25 out of the 36 targets – 69% • Registration of births within 30 days • Fraudulent births investigated within 30 days • Connection of online health facilities • Launch of the provincial stakeholder forum • Number of projected IDs issued to citizens 16 years and above in MP • 100% of high schools (472) visited in MP • LRB applications pre-processed within 70 days • Passports received from head office recorded on NPR at front offices within 1 day in MP (live and manual) • Passport applications captured within 1 day, Live capture • Live passports received back from head office registered on track and trace 1 day • Manual passport received back from head office registered on track and trace 1 day • Permanent residence applications referred to head office 1 day • Permanent residence permits scanned at front offices 1 day • Temporary residence applications referred to head office 1 day • Temporary residence permits scanned at front offices 1 day • Employers successfully charged • Undocumented foreigners deported directly within 30 days • Undocumented foreigners transferred to Lindela within 30 days • Compliance with Performance regulatory framework • All revenue recorded are banked on a daily basis • Time spend in queues: Birth, Marriages and Deaths • Successful prosecution of transgressors of departmental legislation • 100% asset register completeness ensured in MP. • ID first issue received from head office track and traced within 1 day • ID re-issue received from head office track and traced within 1 day

  9. Overview of Provincial Performance in relation to APP 2012/2013 • 7 Targets were partially achieved - 20%. • High impact outreaches (only 2 done) • ID first issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer) • ID re-issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer) • ID re-issue received from head office track and traced within 1 day • 100% of South African learners writing matric in MP issued with IDs as required by examination regulations in 2012/13 (learners who applied were issued) • Passport applications captured within 1 day in MP • 100% of cases referred to Inspectorate completed in 28 days • 4 Targets were not achieved – 11% • Time spend in queues: Permitting • Time spend in queues: Ports of Entry (peak periods) • Cases recorded, investigated and report submitted to Counter Corruption (investigator was seconded to ORTIA) • Clearances to SSA (no vetting officer)

  10. Act Provincial Manager Mr Robert S S Zitha Director: Finance & Support Mr M Nemutshili Ehlanzeni Region District Manager Operations Mr RSS Zitha Nkangala Region Act District Manager Operations Mr EV Mashiloane Gert Sibande Region Act District Manager Operations Mr EV Mashiloane Office and Port Managers 10 Offices 5 Ports of Entry Office and Port Managers 7 Offices Office and Port Managers 7 Offices 6 Ports of Entry PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

  11. FOOTPRINT

  12. MPUMALANGA HOME AFFAIRS FOOTPRINT LOM Mhala LOM Mapulaneng LOM LOM LOM Mdujane LOM KMIA LOL LOM LOM Mkobola LOM LOM LOM BP Lebombo LOM Kwamhlanga LOM LOM Nkomazi LOL BP Jeppes Reef BP Josefsdal LOM LOM Eerstehoek BP Mananga BP Oshoek LOM LOL LOM BP Waverley BP Nerston BP Emahlatini LOM LOM BP Bothashoop BP Mahamba LOM

  13. DHA FOOTPRINT

  14. DHA FOOTPRINT

  15. DHA FOOTPRINT

  16. DHA FOOTPRINT

  17. DHA FOOTPRINT

  18. DHA FOOTPRINT

  19. DHA FOOTPRINT – HEALTH FACILITIES

  20. LEASES

  21. LEASES (cont…)

  22. MOBILE OFFICES • 1 Mobile Office was involved in an accident and is currently at the panel beaters for repairs. • 3 Mobile offices were at the service providers to have their satellite dishes replaced.

  23. MOBILE OFFICES – ITINERARY FOR APRIL 2013

  24. MOBILE OFFICES – ITINERARY FOR APRIL 2013

  25. MOBILE OFFICES – ITINERARY FOR MAY 2013

  26. MOBILE OFFICES – ITINERARY FOR MAY 2013

  27. MOBILE OFFICES – ITINERARY FOR JUNE 2013

  28. MOBILE OFFICES – ITINERARY FOR JUNE 2013

  29. Offices ready for smart card processing in province • 3 Offices in the Province have been earmarked for Smart Cart Processing. • These offices are: • Local Office Large: Witbank • Local Office Large: Nelspruit • Local Office Medium: Middleburg

  30. ELECTRONIC QUEUE MANAGMENT SYSTEM

  31. CAPACITY

  32. STRUCTURE: FILLED AND VACANT POSTS Posts filled since 1 April 2013 until 31 June 2013 - 87 1 DD: Finance 3 x Control Immigration Officers 1 x ASD: Immigration 2 x Personnel Practitioners 1 x Cashier 1 x SAO 1 x CAC 1 x State Accountant (transfer) 2 x Administration Clerks 1 x Civic Services Supervisor 71 x IO’s 1 X Mobile Operator 1 x Security Guard

  33. STRUCTURE: DETAIL OF ADVERTISED POSTS A total of 11 Posts were advertised

  34. EMPLOYMENT EQUITY Disability 12 Officials with disabilities (during the last report there were 6 officials with disabilities in the Province) = 1.6% Provincial target is 2%

  35. LEAVE 644 Officials took leave from April to June 2013

  36. STAFF DEVELOPMENT 8 Newly appointed Civic Service Officials attended this training

  37. STAFF DEVELOPMENT 15 Newly appointed Immigration Officers attended this training

  38. BUSINESS PLAN AND PERFORMANCE AGREEMENT

  39. STAFF ENGAGEMENTS

  40. YOUTH PLAN OF ACTION

  41. YOUTH PLAN OF ACTION

  42. YOUTH PLAN OF ACTION

  43. COUNTER CORRUPTION

  44. COUNTER CORRUPTION • VETTING • A Deputy Director Vetting has been appointed in the Province. • New vetting forms have been requested from all officials to do their clearances.

  45. BUDGET AND RESOURCES

  46. MPUMALANGA SUMMARY OF BUDGET

  47. REVENUE COLLECTED

  48. ASSET MANAGEMENT: 2013

  49. FLEET MANAGEMENT

  50. OPERATIONS

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