Managing Technology and Information. Chapter 15. Learning Goals. Distinguish between data and information and explain the role of management information systems in business. List the components and different types of information systems.
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Distinguish between data and information and explain the role of management information systems in business.
List the components and different types of information systems.
Outline how computer hardware and software are used to manage information.
Describe the networking and telecommunications technology and types of computer networks.
Discuss the security and ethical issues involving computer information systems.
Explain the steps that companies go through in anticipating, planning for, and recovering from information system disasters.
Review current trends in information systems.
Data – raw facts
from processing data
organized method for
information on operations
executive responsible for
systems and operations
Telecommunications and Computer Networks
Data Resource Management
Operational Support Systems
Transaction Processing System
Process Control System
Management Support Systems
Management Information System (MIS)
Decision Support System (DSS)
Executive Support System (ESS)
The tangible elements of a computer system
The components that store and process data, perform calculations
Input devices like the keyboard and mouse allow users to enter data and commands.
Storage and processing components consist of the hard drive and other storage components like flash drives.
Desktop (Personal) Computers
Programs, routines, and computer languages that control a computer
Windows Operating System
Mac Operating System
Local Area Networks (LAN)
Wide Area Networks (WAN)
Wireless Local Networks
Virtual Private Networks (VPN)
Voice over Internet Protocol (VoIP)
Use of information systems by employees and vendors:
Organizational use of information:
The most basic precaution – Backup.
90% of firms that sustained a loss of critical data went out of business within two years.
The Distributed Workforce
Employees who work in virtual offices
Application Service Providers
A firm that provides computers and application support
On Demand, Cloud, and Grid Computing
Renting software time