THE HUNGARIAN PUBLIC EDUCATION QUALITY AWARD (PEQA)

1. THEHUNGARIAN PUBLIC EDUCATION QUALITY AWARD(PEQA)

2. COMENIUS 2000 PROGRAM Intent of the given institution & commitment of leadership Legal obligation COMENIUS 2000 Quality Improvement Programme for Public Education Quality Improvement Manual Competition Quality improvement on institutional level On-site assessment Training … Public Education Quality Award Methodological guidance materials Supporting Environment

3. Legal background The Minister of Education in his Decree No. 3 / 2002 (II. 5.) on Public Education Quality Assurance and Quality Improvement (§ 15) established the Public Education Quality Award with the aim to recognise - on Government level- the outstanding performances of public education institutions in the field of quality improvement

4. Objectivesof high priority • To maintain and raise the commitment and enthusiasm of public education institutions towards quality improvement • To provide a uniform tool to assess continuous improvement • To measure and improve the efficiency and effectiveness of quality improvement • To strengthen the spirit of healthy competition among the public education institutions

5. RESULTS 500 scores ENABLERS 500 scores Leader-ship People Management Processes People Results Key Perform-ance Results Policy and Strategy Customer Results INNOVATION andLEARNING Partnerships & Resources Society Results EFQM EXCELLENCE MODEL

6. INTERNATIONALOUTLOOK Europe • EFQM Model based national quality awards were established in 21 countries • In several countries (eg. Sweden)there is a separate award exclusively for education • None of these countries have a separate system of criteria elaborated specifically for education USA • Malcolm Baldrige Award – has separate criteria for education

7. HNQA Model - Enablers

8. HNQA Model - Results

9. Public Education Quality Award Award concept • Award Categories: based on the requirements of the COMENIUS 2000 Institutional Model applied  Award for Partner-focused operation  Award for Excellence • Olimpic Model (gold, silver and bronze award) • 10 institutions - finalists in each category

10. RESULTS500 scores ENABLERS500 scores Leadership Human Resources Processes Employee Results Key Performance Results Strategy (Long-Term Institutional Planning) Direct Partners’ Results Innovation and Learning Indirect Partnerships and Resources Society Results THE PEQA MODEL

11. Award category requirements • Award Category for Partner-focused operation • simplified model (25 sub-criteria) • within a 30 pages submission document the self assessment makes at maximum 23 pages • Award Category for Excellence • full model (30 sub-criteria) • within a 40 pages submission document the self assessment makes at maximum 32 pages

12. THE PEQA MODEL STRUCTURE ON CRITERIA AND SUB-CRITERIA LEVEL Criterion • Criterion 1 - Leadership • How the leaders of the institution develop its mission and vision and how they facilitate their implementation. How they develop its values required for long-term success and act, as role models, in their implementation. How they are personally involved in ensuring that the institution’s management system is developed and implemented. • Subcriterion 1a • How the leaders of the institution are personally involved in the developmentof the long term plans and values and are role models in spreading the Culture of Excellence • Personal and active participation in activities aiming at improvement; Sub-criterion Areas to address, explanatory examples

13. ENABLERS Criterion 3 - HUMAN RESOURCES How the institution manages, develops and releases the knowledge and full potential of its employees at an individual, team-based and institutional level. How the institution plans the activities related to its employees in order to support its education / teaching programme and effective operation of its processes. 3a How the institution plans, manages and improves its human resource management system 3b How the institution assesses, sustains and develops its employees’ professional knowledge and competencies 3c How the institution ensures that its employees are involved and empowered 3d How the institution develops and operates its internal communication system 3e How the institution rewards its employees, recognises their activities and in what other ways cares about them

14. RESULTS Criterion 7 - EMPLOYEE RESULTS What results the institution is achieving in relation to its employees satisfaction through its planned objectives, and, compared to the results of other appropriately selected institutions, and how these results have changed in the last years. 7a Employee perception of the institution and its performance 7b Performance indicators on employees satisfaction (internal indicators on satisfaction)

15. THE 2002 PEQA PROCESS

16. PUBLIC EDUCATION QUALITY AWARD • MILESTONES • R & D activity • Development of the PEQA Model • Elaboration of the PEQA application process • Elaboration of the assessment process of the PEQA applications • Elaboration of the selection and training system of PEQA assessors • Organisation of the 2002 PEQA application process • Assessment of the PEQA submission documents, • including Feedback • Decision on winners, PEQA Award Ceremony • PDCA of the whole process

17. The 2002 PEQA Process The process of the 1st Public Education Quality Award competition • Announcement: February 22, 2002 • One day training for institutions willing to apply : March 6, 7 and 11, 2002 • Deadline for pre-application: March 14, 2002 • Deadline for submission: April 8, 2002 • Assessment process: mid April - early June 2002 • Award ceremony: June 28, 2002

18. Institutionsapplied for the2002 PEQA

19. ASSESSMENT PROCESS • -38 assessors in 11 groups • Award for Partner-focused Operation • 6 groups – 21 assessors • Award for Excellence • 5 groups – 17 assessors • - Site Visit – in 24 institutions • (53 %of the applicants)

20. Average scores of the institutions - winners of the 2002 PEQA (Award Category for Partner-Focused Operation)

21. Average scores of the institutions - winners of the 2002 PEQA (Award Category for Excellence)

22. MAJOR FINDINGS OF ASSESSMENT • Strengths • Committed leadership (management) • Highly committed staff • Partner-focused approach • Awarded institutions represent high level – set an example of value

23. MAJOR FINDINGS OF ASSESSMENT • Strengths • Appeared in the institutions • a conscious and planned development (implementing PDCA in every day operation) • measuring efficiency • setting up their own goals, benchmarking with others

24. MAJOR FINDINGS OF ASSESSMENT • Areas for improvement • Understanding the Model • Review of methods, their assessment and improvement • Results • lack of • - indicator system • - trends, targets, comparisons

25. MAJOR FINDINGS OF ASSESSMENT • Areas for improvement • Writing submission documents • The institution is better than the application • The application contains theory, observations • Instead of instinctive operation – consciousness, planning

26. 2002 PEQA Process -Results • Award Category for Partner-Focused Operation • - 3 Awards • - 4 Certificate of merit • Award Category for Excellence • - 3 Awards • - 7 Certificate of merits

27. Useful addresses For more information please visit: http//www.ptmik.hu/ujhonlap/kmdThis is the special homepage of the Methodological and Information Centre for In-Service Teacher Training (Pt-MIK) for PEQA (KMD)or contact:katalin.stadler@om.hu

28. Thank you very much for your kind attention!