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Leveraging Lean Management: The System, Tools, and Teacher. Why us?. Margy Dayton, BSN, RN Senior Process Excellence Consultant Heather Toppen Senior Process Excellence Consultant Jenna Beckman Process Excellence Coordinator. Current Condition: Our Journey. GRAND RAPIDS, MI.

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Presentation Transcript

Why us
Why us?

Margy Dayton, BSN, RN

Senior Process Excellence Consultant

Heather Toppen

Senior Process Excellence Consultant

Jenna Beckman

Process Excellence Coordinator





Coaching cycles
Coaching Cycles

PRACTICE

LEARN

REFLECT


Experiential learning
Experiential Learning

  • Purpose: practice tools with coaching through real example

  • Process: learn, practice, reflect for each tool

    • Breakout into groups of similar work

    • Choose 1 or 2 key priorities in your organization/work

    • Practice tool using chosen priority


One page strategic plan

LEARN

One Page Strategic Plan


One page strategic plan1
One Page Strategic Plan

Objective of tool: Define priorities and align efforts

  • How easy/difficult was it for you to settle on one priority?

  • Is it measurable?

  • Does it connect to your organizations “True North”?

  • At what frequency would you want to review/discuss this measure?


Leader 1x1 gemba rounding

LEARN

Leader 1x1 Gemba Rounding


Leader 1x1 gemba rounding1
Leader 1x1 Gemba Rounding

Objective of tool: Establish rhythm of practice to achieve practice

  • How did it feel to be in the coach/learner role?

  • How easy/difficult was it for you to identify measurable behaviors?

  • How easy/difficult was it to translate behaviors to daily/weekly measurement?

  • What action as a leader would you take if the plan/actual is not met?




Daily lsw

LEARN

Daily LSW


Colleague rounding

LEARN

Colleague Rounding


Lsw tracker

LEARN

LSW Tracker


Improvement huddle

LEARN

Improvement Huddle


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